Samsung RZ32M7135WW/EE, RZ32M7005WW/EG, RZ32M71257F/EG, RZ32M7000WW/EF manual Samsung Smart Home

Page 67

Samsung Smart Home

Symptom

Action

 

 

Could not find

 

“Samsung Smart

• The Samsung Smart Home app is available on smartphones that

Home” on the app

run Android 4.0 (ICS) or higher, or iOS 8.0 or higher.

market.

 

 

 

The Samsung Smart

• The Samsung Smart Home app is available on applicable

models only.

Home app fails to

• The old Samsung Smart Refrigerator app cannot connect with

operate.

Samsung Smart Home models.

 

 

 

The Samsung

• You must log into your Samsung account to use the app.

Smart Home app is

• Make sure that your router is operating normally.

installed but is not

• If you have not connected your refrigerator to the Samsung

connected to my

Smart Home App after the app was installed, you must make

refrigerator.

connection using the device registration function of the app.

 

 

Could not log into

• You must log into your Samsung account to use the app.

• If you don’t have a Samsung account, follow the app’s onscreen

the app.

instructions to create one.

 

 

 

An error message

• Easy Connection may fail due to the distance from your access

appears when I

point (AP) or electrical interference from the surrounding

try to register my

environment. Wait a moment and try again.

refrigerator.

 

 

 

The Samsung

 

Smart Home app

• Exit and restart the Samsung Smart Home app, or disconnect

is successfully

and reconnect the router.

connected to my

• Unplug the power cord of the refrigerator, and then plug it in

refrigerator but

again after 1 minute.

does not run.

 

 

 

Troubleshooting

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Contents RZ32M RefrigeratorContents Safety information Safety information Important safety symbols and precautions Severe warning signs for transportation and site Critical installation warningsSafety information Safety information Safety information Critical usage warnings Installation cautionsSafety information Safety information Safety information Safety information Usage warning Usage cautions Safety information Cleaning cautions Critical disposal warnings Additional tips for proper usage Saving Energy Tips Safety information Instructions about the Weee Refrigerator at a glance InstallationSelect a site Step-by-step installationUnit mm English Spacing applicable models only WiFi connection Flooring Adjust the levelling legs Final check Initial settingsOperations Feature panelOperations Operations Refrigerator app Samsung Smart HomeOperations Slim Ice Maker applicable models only Special featuresTo dispense ice manually Operations To open the top shelf cover applicable models only To secure more storage space applicable models only Door reversal applicable models only AccessoriesTools required not provided Step-by-step instructions Remove the handle Remove the freezer door Maintenance Display Type B Maintenance Reverse the auto closer Reverse the bottom hinge Reattach the freezer door Maintenance Maintenance Maintenance English Maintenance Maintenance Maintenance Reattach the handle Top shelf cover applicable models only Handle and careShelves Door guardsSlim Ice Maker applicable models only Maintenance LED Lamps CleaningReplacement Interior and exteriorGeneral TemperatureFrost OdorsCondensation These sounds are normal Do you hear abnormal sounds from the refrigerator?Bubbling Samsung Smart Home DA68-03561A-01