Samsung WD8704RJA/XEU manual Troubleshooting and information codes

Page 33

troubleshooting and information codes

Check these points if your washing machine...

PROBLEM	SOLUTION

Will not start	• Make sure your washing machine is plugged in.
	• Make sure the door is firmly closed.
	• Make sure the water source tap(s) are turned on.
	• Make sure to press the Start/Pause button.

Has no water or not enough	• Turn the water tap on fully.
water	• Make sure the water source hose is not frozen.
	• Straighten the water intake hoses.
	• Clean the filter on the water intake hose.

Has detergent remains in	• Make sure your washing machine is running with sufficient water
the detergent drawer after	pressure.
the wash cycle is complete	• Make sure the detergent is added to the center of the detergent
	drawer.

Vibrates or is too noisy	• Make sure your washing machine is on a level surface. If the surface
	is not level, adjust the washing machine feet to level the appliance.
	• Make sure that the shipping bolts are removed.
	• Make sure your washing machine is not touching any other object.
	• Make sure the laundry load is balanced.

The washing machine does	• Straighten the drain hose. Eliminate kinked hoses.
not drain and/or spin	• Make sure the debris filter is not clogged.

Door is locked shut or will	• The door will not open until 3 minutes after the machine stops or the
not open.	power turns off.

If the problem persists, contact your local Samsung Customer Service.

04 troubleshooting

troubleshooting and information codes _33

WD8704RJ-02718A-07_EN.indd 33

2014/6/11 17:14:08

Image 33

Contents Thank you for purchasing this Samsung product This manual is made with 100% recycled paperFeatures of your new samsung washing machine Digital Graphic Display Air RefreshWide door Direct Drive MotorSafety information Sensory or mental capabilities or lack of experience Safety information Safety information Safety information Safety information Safety information Applicable in countries with separate collection systems Instruction about the Weee markContents Checking the parts Setting up your washing machineMeeting installation requirements Electrical supply and groundingWater Supply Installing your washing machine Removing the shipping bolts Connecting the water and drain Adjusting the levelling feetConnect the water supply hose to the adaptor Remove the adaptor from the water supply hoseSetting up your new washing machine Connecting the drain hose Powering your washing machineWashing for the first time Washing a load of laundryBasic instructions Washing a load of laundryMessages Using the control panelWashing results and for improved care of the wool fibers Handwash a very light wash cycle as gentle as a hand washOptions from 3 hours to 19 hours in one hour increments Cotton, Synthetics, Denim, Sports Wear, Daily WashWD8702/WD1702 400, 800, 1000, 1200 rpm Performed after the final drainDrain Only Function Sound offSelect Air Refresh by turning the Cycle Selector Mode Cycle TimeDrying Type Information Max Time Load Max Load Using dry courseAuto Drying Time DryingWashing clothes manually Washing clothes using the cycle selectorLaundry guidelines Fabric Type Load CapacityModel Detergents using a ball and net Please note the following when using the Wool courseDetergent and additives information Which detergent to useCleaning the exterior Cleaning and maintaining your washing machineDraining the washing machine in an emergency Unscrew the emergency drain cap by turning it to the leftCleaning the debris filter Cleaning the detergent drawer and drawer recessPress the release lever on the inside Detergent drawer and pull the drawer outCleaning the water hose mesh filter Repairing a frozen washing machineStoring your washing machine Check these points if your washing machine Troubleshooting and information codesInformation codes Cycle chart Cycle chartChartlec 05 Cy  user optionAppendix Fabric care chartProtecting the environment Declaration of conformityPower Consumption SpecificationsAccording to Regulation EU No /60/EC Sheet of household combined washer-driersMemo Questions or COMMENTS?

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