Samsung WD8704RJA/XEU manual Information codes

Page 34

troubleshooting and information codes

Information codes

When your washing machine malfunctions, you may see an information code on the display. If that happens, check this table and try the suggested solution before calling Customer Service.

	CODE SYMBOL	SOLUTION

	dE	• Make sure the door is firmly closed.
	dE	• Make sure that laundry is not caught in the door.
		• Make sure that laundry is not caught in the door.

	4E	• Make sure the source water tap is turned on.
	4E	• Check the water pressure.
		• Check the water pressure.

	5E	• Clean the debris filter.
	5E	• Make sure the drainage hose is installed correctly.
		• Make sure the drainage hose is installed correctly.

		• The laundry load is unbalanced. Redistribute the load. If only one item
	UE	of clothing needs washing, such as a bathrobe or pair of jeans, the
	UE	final spin result might be unsatisfactory and an “UE” error message

		will be shown in the display window.

	cE/3E	• Call the after-sales service.

		• It appears when the internal temperature of the drum is high.
	Hot	The fan will automatically function, so just wait until “Hot” indication
		disappeared.

		• This occurs when too much foaming is detected. It is also displayed
	Sd/Sud	while foaming is removed. When the removal is finished, the normal
	Sd/Sud	cycle proceeds.(This is one of the normal operations. It is an error for

		preventing non-sensing faults.)

		• If the voltage of the supplied power is instable, the washing machine
	Uc	will be paused to protect its electric devices.
		• If the correct voltage is supplied, the cycle will resume automatically.

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung Service Centre or local Samsung dealer.

34_ troubleshooting and information codes

WD8704RJ-02718A-07_EN.indd 34

2014/6/11 17:14:08

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Contents This manual is made with 100% recycled paper Thank you for purchasing this Samsung productFeatures of your new samsung washing machine Wide door Air RefreshDigital Graphic Display Direct Drive MotorSafety information Sensory or mental capabilities or lack of experience Safety information Safety information Safety information Safety information Safety information Instruction about the Weee mark Applicable in countries with separate collection systemsContents Setting up your washing machine Checking the partsElectrical supply and grounding Meeting installation requirementsWater Supply Installing your washing machine Removing the shipping bolts Adjusting the levelling feet Connecting the water and drainRemove the adaptor from the water supply hose Connect the water supply hose to the adaptorSetting up your new washing machine Powering your washing machine Connecting the drain hoseBasic instructions Washing a load of laundryWashing for the first time Washing a load of laundryWashing results and for improved care of the wool fibers Using the control panelMessages Handwash a very light wash cycle as gentle as a hand washWD8702/WD1702 400, 800, 1000, 1200 rpm Cotton, Synthetics, Denim, Sports Wear, Daily WashOptions from 3 hours to 19 hours in one hour increments Performed after the final drainSound off Drain Only FunctionMode Cycle Time Select Air Refresh by turning the Cycle SelectorAuto Drying Using dry courseDrying Type Information Max Time Load Max Load Time DryingWashing clothes using the cycle selector Washing clothes manuallyFabric Type Load Capacity Laundry guidelinesModel Detergent and additives information Please note the following when using the Wool courseDetergents using a ball and net Which detergent to useDraining the washing machine in an emergency Cleaning and maintaining your washing machineCleaning the exterior Unscrew the emergency drain cap by turning it to the leftPress the release lever on the inside Cleaning the detergent drawer and drawer recessCleaning the debris filter Detergent drawer and pull the drawer outRepairing a frozen washing machine Cleaning the water hose mesh filterStoring your washing machine Troubleshooting and information codes Check these points if your washing machineInformation codes Chartlec 05 Cy Cycle chartCycle chart  user optionProtecting the environment Fabric care chartAppendix Declaration of conformitySpecifications Power ConsumptionSheet of household combined washer-driers According to Regulation EU No /60/ECMemo Questions or COMMENTS?

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