Samsung AQV18YWAN, AQV12KBBX, AQV12KBBN, AQV09KBBN, AQV12YWAN, AQV18KBBN, AQV18KBBX Troubleshooting

Page 22

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

 

 

The air conditioner does

• Check power status and then operate the air conditioner again.

not work at all.

• Plug in or switch on the circuit breaker and then operate the air conditioner again.

 

• Check if you have set the Off Timer. Operate the air conditioner again by pressing the

 

 

Power button.

 

 

 

 

The temperature

• Check if you have selected Dry/Fan/Turbo/d'light Cool mode. In these modes, desired

adjustment is not working.

 

temperature is set to auto and you cannot adjust the temperature.

 

 

Cool/Warm air does

• Check if the set temperature is higher(during Cool mode)/lower(during Heat mode) than

not come out of the air

 

the current temperature. Press the Temp hr. + or – button on the remote controller to

conditioner.

 

change the set temperature.

 

 

 

• Check if the Full HD filter is blocked by dirt. If there is a lot of dust on the Full HD filter,

 

 

cooling(heating) performance may decrease. Clean them frequently.

 

• Check if the outdoor unit is covered or installed near the obstacle. Take the cover off and

 

 

take the obstacle away.

 

 

 

• If you want to operate the air conditioner in the sunlight, cover the outdoor unit using

 

 

curtains or etc.

 

 

 

• Check if the air conditioner is operating in De-ice mode.

 

 

 

When the ice formed in winter or the outdoor temperature is too low, the air conditioner

 

 

operates in De-ice mode automatically. In De-ice mode, indoor fan stops and cool air does

 

 

not come out.

 

 

 

• If the doors or windows are open, it may cause bad cooling (heating) performance.

 

 

Close the doors and windows.

 

 

 

• Check if the air conditioner has just been turned on after stopping cooling or heating

 

 

operation. In this case, just a fan will run to protect the outdoor unit compressor.

 

• Check if the pipe length is too long. When the pipe length exceeds maximum allowable

 

 

pipe length, cooling (heating) performance may decrease.

 

 

 

 

Air flow adjustment is not

•

Check if you have selected

mode. In these modes, and you cannot adjust the

working.

 

air flow direction.

 

 

 

 

(If the good’sleep mode is operating in Heat mode, you can adjust the air flow direction)

 

 

 

 

Fan speed adjustment is

•

Check if you have selected Auto/Dry/Turbo/

/d'light Cool mode. In these

not working.

 

mode, fan speed is set to Auto and you cannot adjust the fan speed.

 

 

 

 

Remote controller is not

• Check if your batteries are depleted.

 

 

working.

• Make sure nothing is blocking your remote controller sensor.

•Check that there are strong lighting apparatus near the air conditioner. Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves.

Timer function does not

• Check if you press the Set/Cancel button on the remote controller after you have set the

set.

time.

 

 

 

 

The indicator is blinking

• Press the Power

 

button or disconnect the power plug/switch off the auxiliary power

 

 

continuously.

switch.

 

If the indicator is still blinking, contact the service center.

 

 

 

 

Odors permeate in the

• Check if the appliance is running in a smoky area. Ventilate the room or operate the air

room during operation.

conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air

 

conditioner.)

 

• Clean the Full HD filter if they are dirty. Replace the Deodorizing filter if it is dirty.

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Contents Page Contents Follow directions Safety precautionsImportant safety symbols and precautions Wall socketFor Using For Cleaning Checking before use Operation rangesDisplay Checking the name of the partsMain parts B seriesChecking the remote controller Remote controller buttonsStoring the remote controller Remote controller displayBattery changing time Inserting the batteriesBasic function Button to adjust the temperature PressPress the Air swing button on the remote controller Adjusting the air flow directionUsing the Turbo function Vertical air flowPress the Set/Cancel button to active it When the air conditioner is on and in cool/heat modePress the button on the remote controller ModeSetting the Current time Setting the On/Off timerAdditional options available in On timer mode Follow the same process for setting on timer and off timerUsing the Smart Saver function Using the SPi functionUsing the dlight Cool function Using the Auto Clean functionWhen the air conditioner is turned on Using the Smart A/C application UsingAA the Quiet functionYou can reduce the noise generated from an indoor unit Opening the panel Cleaning the indoor unitCleaning the outdoor unit heat exchanger Heat exchangerRemoving the Full HD filter Cleaning the air conditionerCleaning the Full HD filter Dry the Full HD filter in a ventilated areaMaintaining the air conditioner Periodical checksTroubleshooting Noise is generated Error is indicatedAll blink Outdoor unitQuestions or COMMENTS? 42 27Air Conditioner
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AQV09YWAN, AQV18YWAX, AQV18YWAN, AQV12YWAN, AQV09KBBX specifications

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