Samsung WW12K8412OW/EF manual Make sure the drain hose is not clogged

Code

Action

•

Make sure the cold water supply hose is firmly connected to

4C2

the cold water tap. If it is connected to the hot water tap, the

laundry may be deformed with some cycles.

Water is not draining.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is positioned correctly, depending

on the connection type.

5C

•

Clean the debris filter as it may be clogged.

• Make sure the drain hose is straightened all the way to the

drain system.

• If the information code remains, contact a customer service

centre.

Operating the washer with the door open.

dC

•

Make sure the door is properly closed.

• Make sure laundry is not caught in the door.

Water has overflowed.

OC

•

Restart after spinning.

• If the information code remains on the display, contact a local

Samsung service centre.

Check the drain hose.

• Make sure the end of the drain hose is placed on the floor.

LC, LC1

•

Make sure the drain hose is not clogged.

• If the information code remains, contact a customer service

centre.

Spinning does not work.

• Make sure laundry is spread out evenly.

•

Make sure the washing machine is on a flat, stable surface.

Ub

•

Redistribute the load. If only one item of clothing needs

washing, such as a bathrobe or pair of jeans, the final spin

result might be unsatisfactory, and an “Ub” check message

will be shown in the display.

Check the motor for operation.

3C

• Try restarting the cycle.

• If the information code remains, contact a customer service

centre.