Information codes

Problem		Action

	• Make sure the door is properly closed.
	• Make sure all hose connections are tight.
Leaks water.	• Make sure the end of the drain hose is correctly inserted and
Leaks water.		secured to the drain system.
		secured to the drain system.
	•	Avoid overloading.
	•	Use high efficiency (HE) detergent to prevent	oversudsing.

	• Excessive suds collect in recesses and can cause foul odours.
Has odours.	• Run cleansing cycles to sanitize periodically.
Has odours.	• Clean the door seal (diaphragm).
	• Clean the door seal (diaphragm).
	• Dry the washing machine interior after a cycle has finished.

No bubbles are seen	• Overloading may screen bubbles.
(Bubbleshot models	• Overloading may screen bubbles.
(Bubbleshot models	• Severely contaminated laundry may not generate bubbles.
only).	• Severely contaminated laundry may not generate bubbles.
only).

	•	The Add Door can be opened only when the	indicator
		appears. However, it does not open in the following cases:
Can I open the Add		- When the boiling or drying process is running and the
Can I open the Add		internal temperature becomes high
Door at any time?		internal temperature becomes high
Door at any time?		- If you set the Child Lock for safety reasons
		- If you set the Child Lock for safety reasons
		- When the drum wash or drum drying cycle is running that
		does not involve additional laundry

If a problem persists, contact a local Samsung service centre.

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code		Action

	Water is not supplied.
	• Make sure the water taps are open.
	• Make sure the water hoses are not clogged.
	• Make sure the water taps are not frozen.
4C	•	Make sure the washing machine is operating with sufficient
		water pressure.
	• Make sure that the cold water tap and the hot water tap are
		properly connected.
	•	Clean the mesh filter as it may be clogged.

Troubleshooting

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2017-11-13 12:54:49

WW12K8412OW/EF specifications

The Samsung WW12K8412OW/EF is a highly sophisticated washing machine designed to meet the needs of modern households. With its sleek white exterior, this model not only adds a touch of elegance to your laundry area but also incorporates advanced technologies that enhance both performance and energy efficiency.

One of the standout features of this washing machine is its large capacity of 12 kg, allowing users to wash significant loads in a single cycle. This is particularly advantageous for families or individuals who have regular large laundry demands. The WW12K8412OW/EF also boasts a variety of wash programs, including options for delicate fabrics, intense stains, and rapid washes, ensuring optimum care for every type of garment.

Samsung’s EcoBubble technology is a key highlight of this washing machine. This innovation uses air and water to create bubbles that penetrate fabrics quickly, ensuring that the detergent works effectively even at lower temperatures. As a result, users can enjoy significant energy savings while maintaining excellent cleaning performance—ideal for eco-conscious households.

Another notable technology is the Digital Inverter Motor, which minimizes noise and vibration during operation. This motor is designed for durability and efficiency, resulting in lower energy consumption and a longer lifespan than conventional motors. Additionally, the Direct Drive System further contributes to reduced wear and tear, enhancing the machine's overall reliability.

The WW12K8412OW/EF is equipped with smart features, including Wi-Fi connectivity that enables users to control and monitor the machine remotely through the SmartThings app. This connectivity allows you to start, pause, and schedule wash cycles conveniently from your smartphone, making laundry management easy and efficient.

Moreover, the machine’s Ceramic Heater reduces limescale build-up, ensuring longevity and sustained performance. The digital display and intuitive controls make it user-friendly, allowing for easy setting adjustments and monitoring of operational status.

Designed with user convenience in mind, the Samsung WW12K8412OW/EF comes with a range of safety features, including child lock and overload protection. Its efficient water management system further contributes to reduced water waste.

Overall, the Samsung WW12K8412OW/EF combines cutting-edge technology with user-friendly features, making it a top choice for anyone looking for an effective and reliable washing machine. Its blend of performance, efficiency, and smart technology truly sets it apart in the market.