Question

		Has the video card
		been set properly?
	There is a	Have you installed
	message that	the monitor driver?
	reads
	"Unrecognized	See the video card
	monitor, Plug &	See the video card
	monitor, Plug &	manual to see if the
	Play (VESA DDC)	manual to see if the
	Play (VESA DDC)	Plug & Play (VESA
	monitor found".	Plug & Play (VESA
	monitor found".	DDC) function can
		be supported.
	Check when	MagicTune™
	MagicTune™ does	feature is found only
	not function	on PC (VGA) with
	properly.	Window OS that
		supports Plug and
		Play.

MagicTune™	Have you changed
doesn't work	your PC or video
properly.	graphic card?
	Did you install the
	program?

Set the video card by referring to the video card manual.

Install the monitor driver according to the Driver Installation Instructions.

*To check whether your PC is available for MagicTune™ feature, follow the steps below (When Windows is XP);

Control Panel → Performance and Maintenance → System → Hardware → Device Manager → Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune

Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune

Reboot the computer after installing the program for the first time. If a copy of the program is already installed, remove it, reboot the computer, and then install the program again. You need to reboot the computer for it to operate normally after installing or removing the program.

Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.

Check the following items if there is trouble with the monitor.

Check if the power cord and the video cables are properly connected to the computer.

Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

If you installed a new video card or assembled the PC, please check if the adapter(video) driver and the monitor driver are properly installed.

Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz. (Do not exceed 60 Hz when using the maximum resolution.)

If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

If problems repeatedly occur, contact an authorized service center.

Q & A

Answer

How can I change the frequency?

Frequency can be changed by reconfiguring the video card.

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