Samsung LS24C65UXWF/EN, LS27C65UXS/EN, LS24C65XMWG/EN Screen issue, Not Optimum Mode is displayed

Page 84

9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off.

Check that the power cable is connected

The screen will not switch on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 95).

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 95) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

 

 

 

White does not really look white.

Change the COLOR settings.

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 84

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Contents S24C650BW S24C650MW S24C650DW S24C650XW S27C650X Table Of Contents Screen Setup Configuring Tint Resizing or Relocating the Screen Setup and Reset Information Appendix Before Using the Product CopyrightIcons used in this manual Cleaning Securing the Installation Space Precautions for storageSafety Precautions SymbolsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonsS24C650BW / S24C650MW Auto S24C650DW / S24C650XW / S27C650X Preparations Reverse Side S24C650BW Port DescriptionReverse Side S24C650MW Reverse Side S24C650DW Reverse Side S24C650XW / S27C650X Right Side View Installation Attaching the StandAdjusting the Product Tilt and Height Rotating the MonitorInstalling a Wall-mount Kit or Desktop Stand Preparations Anti-theft Lock Connecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connecting and Using a PC Connecting to a PCConnection Using the D-SUB Cable Analog Type Connection Using the DVI CableOUT Connecting USB High speed Full speed Low speedUSB Connecting the Power Changing the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightImage Size Changing the Image SizeScreen Setup Configuring Response Time Response TimeConfiguring H-Position & V-Position Position & V-PositionAdjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring RedRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaResizing or Relocating the Screen LanguageChanging the Language Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencySetup and Reset ResetInitializing Settings Reset Configuring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After Turn Off AfterPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionConfiguring Customized Key Customized KeyInformation Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen Configuring Volume in the Initial ScreenInstalling the Software What is MagicTune?Installing the Software Magic TuneRemoving the Software Restrictions and Problems with the Installation MultiScreen MultiScreenInstalling the Software MagicRotation LimitationSystem Requirements OS Removing the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Installation issue PC modeScreen issue Not Optimum Mode is displayedSound issue Source device issueQ & a Question AnswerTroubleshooting Guide Specifications General S24C650BW / S24C650MWSpecifications General S24C650DW / S24C650XW Model Name S24C650DW / S24C650XWSettings if desired General S27C650X Model Name S27C650XMm x 100 mm PowerSaver Standard Signal Mode Table 37.861 72.809 31.500 Appendix Contact Samsung World WideEurope Czech Asia Pacific Mena Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersCorrect Disposal Terminology OSDOn Screen DisplayResolution Index Index
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LS24C65KBWA/CI, LS24C65UDWA/CI, LS24C65KBWV/CH, LS24C65KMWG/EN, LS24C65UDW/EN specifications

Samsung has made significant strides in the monitor market with its latest offerings: the LS24C65UXWF/EN, LS27C65UXS/EN, LS24C65KBWV/EN, LS24C65UDW/EN, and LS24C65XMWG/EN models. These monitors are designed for users who demand performance, vibrant display quality, and ergonomic features.

One of the main features of these monitors is their high-resolution display capabilities. With a sharp WQHD (2560 x 1440) resolution in some models, users can experience enhanced detail, making them ideal for both professional and recreational use, including gaming, graphic design, and video editing. The LS27C65UXS/EN, for instance, offers a larger 27-inch screen, perfectly suited for multitasking and immersive gaming experiences.

The monitors also utilize Samsung's advanced display technology, including Quantum Dot technology in some variants, which enables a wider color spectrum and improved color accuracy. This feature is particularly beneficial for creative professionals who rely on precise color reproduction. With HDR (High Dynamic Range) support in select models, users can enjoy deeper blacks and brighter whites, enhancing overall visual quality.

Another characteristic worth mentioning is the monitor's ergonomic design. These models come equipped with adjustable stands allowing users to modify the height, tilt, and swivel to fit their viewing preferences and comfort. With features like VESA mount compatibility, users can easily wall-mount these monitors to save desk space or create a more streamlined setup.

Connectivity options are plentiful, featuring HDMI, DisplayPort, and USB hubs, making it simple to connect multiple devices, from laptops to gaming consoles. Additionally, features like Picture-in-Picture (PIP) and Picture-by-Picture (PBP) allow for multitasking with ease by displaying content from multiple sources simultaneously.

Moreover, Samsung’s Eye Saver Mode and Flicker Free technology reduce eye strain during extended usage periods, making these monitors eye-friendly. With a sturdy build quality and sleek design, they can seamlessly fit into any professional or home office environment.

In summary, the Samsung LS24C65 series represents a combination of advanced technology and user-centric design, making them an excellent choice for a wide range of users, whether for work or play. Their impressive features ensure that whether you're gaming, designing, or simply browsing, you’re guaranteed a premium viewing experience.
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