Samsung LT24D590EW/EN Troubleshooting, Energy Saving Menu → System → Eco Solution → Energy Saving

Page 68

Other Information

Troubleshooting

If the product seems to have a problem, first review this list of possible problems and solution. If none of the troubleshooting tips apply, visit www.samsung.com

Issues

Solutions and Explanations

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to

 

disable some of its energy efficient features such as the Energy Saving feature. Follow

 

the steps below with your remote to turn these features off or on.

 

•• Energy Saving: Menu → System → Eco Solution → Energy Saving

 

 

 

Component Connections /

If you find that the

colour on your Samsung television’s screen is not correct or black

Screen Colour

and white, first run

a Self Diagnosis on the product to make sure there are no device

 

issues.

 

 

•• Self Diagnosis: Menu → Support → Self Diagnosis → Picture Test

 

If the problem does not appear in the Picture test, make sure:

 

•• Your connections are all consistent. For example, if you’ve used the AV In jack on

 

your product, make sure you have used the AV Out jack on your video source.

 

•• You have connected to your devices to the correct jacks. For example, if you use

 

the Component jacks, labeled Pb, Pr, and Y, to connect your product and video

 

source, make sure you have connected the blue Pb jack on the video source to

 

the blue Pb jack on the product, the red Pr jack on the source to the red Pr jack

 

on the product.

Screen Brightness

If you find that the

colours on your Samsung product are correct but just a little too

 

dark or bright, try adjusting the following settings in the Picture option in the Main

 

menu:

 

 

•• Backlight, Contrast, Brightness, Sharpness, Colour, Tint (G/R) and so on. Go in to

 

“Picture” on user Menu then try adjusting options mentioned above.

Unwanted Powering Off

If your Samsung product appears to turn off by itself, there may be an issue with either

 

your Timer settings or your Eco friendly No Signal Power Off feature.

 

First make sure Sleep Timer is not accidentally set. The Sleep Timer turns off the

 

product automatically after a certain period of time has passed.

 

•• Sleep Timer: Menu → System → Time → Sleep Timer

 

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or

 

Auto Power Off feature.

 

•• No Signal Power Off: Menu → System → Eco Solution → No Signal Power Off

 

•• Auto Power Off: Menu → System → Eco Solution → Auto Power Off

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Contents LED TV Monitor Digital TV notice Still image warningContents Power Related Safety PrecautionsInstallation Related This may shorten the product life cycle or cause fire Cleaning Related Usage RelatedElectric shock or fire This will alleviate any eye strain An electric shock or fire may result Providing Proper Ventilation for Your Product Other WarningsAccessories and Cables Input Cables Sold SeparatelyUsing the Control Panel Standby modeStandard Remote Control Buttons Installing batteries Battery size AAA Picture, Sound, Broadcasting, Applications, System, Support How to Navigate MenusHow to Operate the Main Menu OSD On Screen Display Connecting the Power SetupConnecting to AV Devices Blu-ray Players, DVD Players, etc ConnectionsSharing Mobile Device Screens On the Displayer MHL USEUsing a Scart Cable Connecting to Audio Devices Using a Headphone Cable ConnectionConnecting to a PC Using the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input How to Use Edit Name SourceChanging the Input Source TV / Ext. / PC / HDMI1/DVI / HDMI2 / AV / ComponentBasic Features Correct posture to use the productPicture Mode Changing the Preset Picture ModeSamsung MagicAngle only for T22D390 BacklightContrast BrightnessResponse Time Normal / Faster / Fastest Picture SizeChanging the Picture Size Menu → Picture → Picture SizePicture Sizes available by Input Source Auto Adjustment PC Screen AdjustmentUsing Your Product as a Computer PC Display Menu → Picture → Auto AdjustmentPicture In Picture PIP Changing the Picture Options Advanced SettingsMenu → Picture → Advanced Settings Colour Tone Cool / Standard / Warm1 / Warm2 Picture OptionsMenu → Picture → Picture Options Reset Picture Sound ModeChanging the Preset Sound Mode Picture OffAdjusting Sound Settings Sound EffectSpeaker Settings Additional SettingsReset Sound Selecting the Sound ModetAuto Tuning AerialCountry Area Memorizing ChannelsManual Tuning Using the Info button Now & Next guide Using the Channel MenuChannel List Change ChannelsChange the Broadcast Signal Using Channel ViewGuide Change the Channel ListMenu → Broadcasting → Schedule Manager Using the Schedule ViewingSchedule Manager Cancel a Schedule Viewing Edit Timer ListDigital Channel Schedule Viewing Analogue Channel Schedule ViewingEdit Channel Remove channelsRename Analogue Channels Edit Favourites tAdd Channels Other Features Fine TuneTransfer Channel List Delete CAM Operator ProfileDigital Text UK only Audio OptionsTeletext Language Common Interface Menu → Broadcasting → Common InterfaceSetting the Time Sleep TimerTime Menu → System → TimeOn Timer Off TimerAuto Protection Time Eco SolutionEconomical Solutions How to watch a restricted programme or movie Programme Rating LockChange PIN Channel LockMenu Language GeneralAnynet+ HDMI-CEC DivX Video On DemandMenu → System → Anynet+ HDMI-CEC Menu → System → DivX Video On DemandSelf Diagnosis Support MenuMenu → Support → Self Diagnosis Picture Test Sound TestSoftware Update Upgrading to the Latest VersionUse Mode Menu → Support → Use ModeContact Samsung Menu → Support → Contact SamsungConnecting a USB Device Application MenuSource List ApplicationDisconnecting a USB Device Media PlayPlaying the selected files Menu → Applications → Media PlayVideo Playback Video PlaybackAdditional Video Playback Settings Picture ModeSound Mode RepeatSlide Show Playlist CreationOpening a Different File Background MusicAdditional Photo Playback Settings Mini PlayerAdditional Music Playback Settings Football Mode tMusic Scanning Music playbackAnynet+ HDMI-CEC Setting up Anynet+ HDMI-CEC Anynet+ HDMI-CEC MenuView TV Anynet+ HDMI-CECSwitching between Anynet+ Devices Troubleshooting Energy Saving Menu → System → Eco Solution → Energy SavingSleep Timer Menu → System → Time → Sleep Timer Auto Power Off featureBroadcasting → Auto Tuning Mode Not Supported Solution → Energy SavingReset Picture Image go to Menu → Support → Self Diagnosis → Picture TestGo to Menu → Support → Self Diagnosis → Sound Test Verify the aerial is positioned correctlySystem → Setup Recommend using cables with 90 degree connectors Anynet+ HDMI-CEC is set to On. System → Anynet+ HDMI-CEC Search Anynet+ devices again Supported image resolutions SubtitleSupported Subtitle and Media Play file formats ExternalSupported music file formats Video CodecAudio Decoders Other RestrictionVideo Decoders Analogue Channel Teletext Feature Typical TeletextAttaching a Wall Mount / Desktop Stand Preparing before installing Wall-Mount / Desktop StandAttaching a Wall Mount/Desktop Stand Other Information Wall Mount Kit Specifications Vesa Installing the Wall MountInstalling the Wall Mount Kit Anti-theft Kensington Lock To lock the product, follow these stepsStorage and Maintenance HD 1080p, including premium content LicenceOther Information Warranty Card Specifications Colour/Video SystemIndex PIPOther Information Country Customer Care Centre Web Site
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LT27D390EX/RU, LT24D590EW/XE, LT22D390EW/EN, LT24D390EX/RU, LT27D390EW/EN specifications

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