Samsung LT24D390EW/EN, LT27D390EW/EN manual Go to Menu → Support → Self Diagnosis → Sound Test

Page 71

Other Information

Issues

Solutions and Explanations

There is a dotted line on the

If the Picture Size is set to Screen Fit, change it to 16:9.

edge of the screen.

Change the cable/satellite box resolution.

 

The picture is black and white.

If you are using an AV composite input, connect the video cable (yellow) to the Green

 

jack of Component on the product

When changing channels, the

If the product is connected to a cable box, try to reset the box. (Disconnect and then

picture freezes or is distorted

reconnect the AC cord and wait until the cable box reboots. It may take up to 20

or delayed.

minutes.)

 

Set the output resolution of the cable box to 1080i or 720p.

Sound

First, perform the Sound Test to determine if your product audio is operating properly.

 

(Go to Menu Support Self Diagnosis Sound Test).

 

If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the

Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc.) connected

sound is too low at maximum

to your product.

volume.

 

The picture is good but there

If you are using an external device, check the device’s audio output option. (Ex. You

is no sound.

may need to change your cable box’s audio option to HDMI if you have the box

 

connected to your product using an HDMI cable.)

 

If you are using a DVI to HDMI cable, a separate audio cable is required.

 

If your product has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting, and then reconnecting device’s

 

power cable.

The speakers are making an

Check cable connections. Make sure a video cable is not connected to an audio

inappropriate noise.

input.

 

For aerial or cable connections, check the signal information. A low signal level may

 

cause sound distortion.

 

Perform the Sound Test feature. (Menu Support Self Diagnosis Sound Test)

RF (Cable / Aerial) Connection

 

The product is not receiving all

Make sure the coaxial cable is connected securely.

channels.

Please try Setup to add available channels to the channel list. Go to Menu System

 

 

Setup and wait for all available channels to be stored.

 

Verify the aerial is positioned correctly.

The picture is distorted: macro

The compression of video contents may cause picture distortion, especially with fast

block error, small block, dots,

moving pictures such as sports and action movies.

pixelization.

A weak signal can cause picture distortion. This is not a product problem.

 

Others

 

Purple/green rolling horizontal

Remove the left and right audio connections from the Set-Top box. If the buzzing

bars and buzzing noise from

stops, this indicates that the Set-Top box has a grounding issue. Replace the

the product speakers with a

Component video cables with an HDMI connection.

Component cable connection.

 

The picture won’t display in

HD channels will have black bars on either side of the screen when displaying up

full screen.

scaled SD (4:3) contents.

 

Black bars will appear on the top and bottom of the screen when you watch movies

 

that have aspect ratios different from your product.

 

Adjust the picture size options on your external device or the product to full screen.

A Mode Not Supported

Check the supported resolution of the product, and adjust the external device’s output

message appears.

resolution accordingly. Refer to the resolution settings of this manual.

There is a plastic smell from

This smell is normal and will dissipate over time.

the product.

 

English - 71

Image 71
Contents LED TV Monitor Still image warning Digital TV noticeContents Safety Precautions Power RelatedInstallation Related This may shorten the product life cycle or cause fire Usage Related Cleaning RelatedElectric shock or fire This will alleviate any eye strain An electric shock or fire may result Other Warnings Providing Proper Ventilation for Your ProductInput Cables Sold Separately Accessories and CablesStandby mode Using the Control PanelStandard Remote Control Buttons Installing batteries Battery size AAA Picture, Sound, Broadcasting, Applications, System, Support How to Navigate MenusHow to Operate the Main Menu OSD On Screen Display Setup Connecting the PowerConnections Connecting to AV Devices Blu-ray Players, DVD Players, etcMHL USE Sharing Mobile Device Screens On the DisplayerUsing a Scart Cable Using a Headphone Cable Connection Connecting to Audio DevicesConnecting to a PC Using the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input TV / Ext. / PC / HDMI1/DVI / HDMI2 / AV / Component How to Use Edit NameSource Changing the Input SourceCorrect posture to use the product Basic FeaturesChanging the Preset Picture Mode Picture ModeBrightness Samsung MagicAngle only for T22D390Backlight ContrastMenu → Picture → Picture Size Response Time Normal / Faster / FastestPicture Size Changing the Picture SizePicture Sizes available by Input Source Menu → Picture → Auto Adjustment Auto AdjustmentPC Screen Adjustment Using Your Product as a Computer PC DisplayPicture In Picture PIP Changing the Picture Options Advanced SettingsMenu → Picture → Advanced Settings Colour Tone Cool / Standard / Warm1 / Warm2 Picture OptionsMenu → Picture → Picture Options Picture Off Reset PictureSound Mode Changing the Preset Sound ModeSound Effect Adjusting Sound SettingsSelecting the Sound Modet Speaker SettingsAdditional Settings Reset SoundMemorizing Channels Auto TuningAerial Country AreaManual Tuning Change Channels Using the Info button Now & Next guideUsing the Channel Menu Channel ListChange the Channel List Change the Broadcast SignalUsing Channel View GuideMenu → Broadcasting → Schedule Manager Using the Schedule ViewingSchedule Manager Analogue Channel Schedule Viewing Cancel a Schedule ViewingEdit Timer List Digital Channel Schedule ViewingEdit Favourites t Edit ChannelRemove channels Rename Analogue ChannelsAdd Channels Delete CAM Operator Profile Other FeaturesFine Tune Transfer Channel ListDigital Text UK only Audio OptionsTeletext Language Menu → Broadcasting → Common Interface Common InterfaceMenu → System → Time Setting the TimeSleep Timer TimeOff Timer On TimerAuto Protection Time Eco SolutionEconomical Solutions Channel Lock How to watch a restricted programme or movieProgramme Rating Lock Change PINGeneral Menu LanguageMenu → System → DivX Video On Demand Anynet+ HDMI-CECDivX Video On Demand Menu → System → Anynet+ HDMI-CECSound Test Self DiagnosisSupport Menu Menu → Support → Self Diagnosis Picture TestUpgrading to the Latest Version Software UpdateMenu → Support → Contact Samsung Use ModeMenu → Support → Use Mode Contact SamsungApplication Connecting a USB DeviceApplication Menu Source ListMenu → Applications → Media Play Disconnecting a USB DeviceMedia Play Playing the selected filesVideo Playback Video PlaybackRepeat Additional Video Playback SettingsPicture Mode Sound ModeBackground Music Slide ShowPlaylist Creation Opening a Different FileMini Player Additional Photo Playback SettingsMusic playback Additional Music Playback SettingsFootball Mode t Music ScanningAnynet+ HDMI-CEC Anynet+ HDMI-CEC Setting up Anynet+ HDMI-CECAnynet+ HDMI-CEC Menu View TVSwitching between Anynet+ Devices Auto Power Off feature TroubleshootingEnergy Saving Menu → System → Eco Solution → Energy Saving Sleep Timer Menu → System → Time → Sleep TimerBroadcasting → Auto Tuning Image go to Menu → Support → Self Diagnosis → Picture Test Mode Not SupportedSolution → Energy Saving Reset PictureVerify the aerial is positioned correctly Go to Menu → Support → Self Diagnosis → Sound TestSystem → Setup Recommend using cables with 90 degree connectors Anynet+ HDMI-CEC is set to On. System → Anynet+ HDMI-CEC Search Anynet+ devices again External Supported image resolutionsSubtitle Supported Subtitle and Media Play file formatsVideo Codec Supported music file formatsAudio Decoders Other RestrictionVideo Decoders Typical Teletext Analogue Channel Teletext FeatureAttaching a Wall Mount / Desktop Stand Preparing before installing Wall-Mount / Desktop StandAttaching a Wall Mount/Desktop Stand Other Information Wall Mount Kit Specifications Vesa Installing the Wall MountInstalling the Wall Mount Kit To lock the product, follow these steps Anti-theft Kensington LockStorage and Maintenance Licence HD 1080p, including premium contentOther Information Warranty Card Colour/Video System SpecificationsPIP IndexOther Information Country Customer Care Centre Web Site
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LT27D390EX/RU, LT24D590EW/XE, LT22D390EW/EN, LT24D390EX/RU, LT27D390EW/EN specifications

The Samsung LT24D590EX/RU, LT24D391EX/RU, LT24D390EX/RU, LT27D390EX/RU, and LT27D590EX/RU are part of Samsung's innovative line of multi-functional LED monitors, blending performance and versatility for an enhanced viewing experience. These monitors are designed to meet the diverse needs of users, offering high-quality visuals and various smart functions.

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