Samsung LT19B300EW/EN, LT22B350EW/EN manual Troubleshooting, Issues Solutions and Explanations

Page 41

Other Information

Troubleshooting

If you have any questions about the LED display, first refer to this list. If none of these troubleshooting tips apply, please visit “www. samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues

Solutions and Explanations

Picture Quality

First of all, please perform the Picture Test and confirm that your LED display is properly displaying test

 

image. (go to MENU - Support - Self Diagnosis - Picture Test) If the test image is properly displayed, the

 

poor picture may caused by the source or signal.

 

 

The LED display image does not look as

• If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI to deliver HD

good as it did in the store.

(high definition) picture quality.

 

• Cable/Satellite subscribers: Try HD stations from the channel line up.

 

• Antenna connection: Try HD stations after performing Auto tuning.

 

✎✎ Many HD channels are up scaled from SD(Standard Definition) contents.

 

• Adjust the Cable/Set top box video output resolution to 1080i or 720p.

 

• Make sure you are watching the LED display at the minimum recommended distance based on the

 

size and definition of the signal.

 

 

The picture is distorted: macroblock error,

• Compression of video contents may cause picture distortion especially in fast moving pictures such

small block, dots, pixelization

as sports and action movies.

 

• Low signal level or bad quality can cause picture distortion. This is not a LED display issue.

 

• Mobile phones used close to the LED display (cca up to 1m) may cause noise in picture on analogue

 

and digital LED display.

 

 

There is poor colour or brightness.

• Adjust the Picture options in the LED display menu. (go to Picture Mode / Colour / Brightness /

 

Sharpness)

 

• Adjust Energy Saving option in the LED display menu. (go to MENU - System - Eco Solution -

 

Energy Saving)

 

• Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset Picture)

 

 

There is a dotted line on the edge of the

• If the picture size is set to Screen Fit, change it to 16:9.

screen.

• Change cable/satellite box resolution.

 

 

When changing channels, the picture

• If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until

freezes or is distorted or delayed.

the cable box reboots. It may take up to 20 minutes.

 

• Set the output resolution of the cable box to 1080i or 720p.

 

 

Sound Quality

First of all, please perform the Sound Test to confirm that your LED display audio is properly operating. (go

 

to MENU - Support - Self Diagnosis - Sound Test)

 

If the audio is OK, the sound problem may caused by the source or signal.

 

 

There is no sound or the sound is too low

• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your LED

at maximum volume.

display.

 

 

The picture is good but there is no sound.

• If you are using a DVI to HDMI cable, LED display set does not support audio.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

• If your LED display has a headphone jack, make sure there is nothing plugged into it.

 

 

The speakers are making an inappropriate

• For antenna or cable connections, check the signal strength. Low signal level may cause sound

noise.

distortion.

 

 

No Picture, No Video

 

 

 

The LED display will not turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the LED display.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the LED display to make sure the problem is not the remote. If the

 

LED display turns on, refer to “The remote control does not work” below.

 

 

The LED display turns off automatically.

• Ensure the Sleep Timer is set to Off in the Time menu.

 

• If your PC is connected to the LED display, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the LED display.

 

• When watching LED display from an antenna or cable connection, the LED display will turn off after

 

10 ~ 15 minutes if there is no signal.

 

 

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Contents LED TV Monitor Still image warning Securing the Installation SpaceDigital LED display notice Contents Getting Started Power RelatedSafety Precautions Xx This may result in electric shock or fire English Installation RelatedXx Otherwise, it may result in electric shock or fire Install the antenna far away from any high voltage cables Where the operating conditionsOr fire Do not let the product drop while moving it Malfunction or injury Make sure to use a cabinet orBefore cleaning the product, unplug the power cord Cleaning RelatedAvoid spraying cleansing agent directly onto the product Usage RelatedXx This may result in an explosion or fire Electric shock or fireVents, ports, etc Avoid inserting metal objects suchSet the appropriate resolution and frequency for the product Fire, injury, or contamination ! damage Xx This may cause a battery to break or leak and may causeYy Hdmi Cable English AccessoriesQuick Setup Guide Control Panel Viewing the Control PanelProduct colour and shape may vary depending on the model Adjusts the volume Viewing the Remote ControlInstalling batteries Battery size AAA English Connections Connecting to an AntennaSetup Initial Setup Blu-ray player Connecting to an AV DeviceDevice Connecting to a Common Interface slotUsing an Optical Digital or a Headphone Connection Connecting to a Audio device and PCTB300 series have not headphone and Optical interface Digital audio systemMHz ResolutionOptimal resolution 1920 x 1080 pixels Display Mode Source Basic FeaturesEdit Name InformationUsing the Channel Menu Using the Info button Now & Next guideGuide Schedule ManagerXx Edit Change a show you have reserved to watch Channel ListXx Return Return to the previous screen Manual Tuning Auto TuningAerial Air / Cablet CountryScreen Adjustment Picture Mode tChanging the Preset Picture Mode Adjusting Picture SettingsAdvanced Settings Auto AdjustmenttAdvanced Settings Changing the Picture OptionsReset Picture Yes / No Sound Mode tPicture Options Sound EffectSpeaker Settings Additional SettingsReset Sound Yes / No Broadcast Audio OptionsTime Setting the TimeSystem Menu MENUm→ System → EntereSecurity Eco SolutionLanguage SubtitleAuto Protection Time Digital Text Disable / EnableGeneral Common InterfaceContents Home Software UpgradeSelf Diagnosis Contact SamsungConnecting a USB Device Advanced FeaturesUsing the Media Play Turn on your TVXx Media Play only supports sequential jpeg format Screen DisplayInternal VideosSupported Video Formats Below 1280 x 720 60 frame max PhotosAvchd are not supported Channel or lossless audio File Extension Type Codec MusicFormats is played Media Play Additional FunctionsOther Information Analogue Channel Teletext FeatureAttaching a Wall Mount/Desktop Stand Kensington Lock for additional information on proper use Anti-theft Kensington LockK icon To lock the product, follow these steps OptionalIssues Solutions and Explanations TroubleshootingContents Make sure your connected devices are powered onAdjust the volume Mode Not Supported message Initial setup → EntereSignal/No Signal appears Storage and MaintenanceCheck and change the signal/source On one side is different from the other side EnglishWeee LicenceSpecifications Samsung 7267864, € 0.07/min 42 2702-201-24-18 05 133810-800-500-55-500 800-502-0001300 362 Samsung 0800 726
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LT27B300EWH/CI, LT27B300EW/CI, LT22B350EW/XE, LT22B300MW/ZR, LS22B350BS/KZ specifications

Samsung has long been a frontrunner in the display technology landscape, and the latest offerings in its monitor range are no exception. The Samsung LT24B300EW/EN, LT24B350EW/EN, LT23B350EW/EN, LS22B350BS/EN, and LT22B300EW/EN models represent a perfect blend of style, performance, and cutting-edge technology, designed to cater to both casual users and professionals.

One of the standout features across these models is their Full HD resolution, offering a crisp and clear viewing experience. With a resolution of 1920 x 1080 pixels, users can enjoy vibrant colors and sharp details, whether for watching movies, gaming, or working on intricate projects. The sleek design of these monitors adds a modern touch to any workspace, with ultra-slim bezels that enhance the viewing area and create an immersive experience.

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In conclusion, the Samsung LT24B300EW/EN, LT24B350EW/EN, LT23B350EW/EN, LS22B350BS/EN, and LT22B300EW/EN monitors encapsulate the brand’s commitment to innovation and user satisfaction. With their Full HD resolution, advanced color technologies, multiple connectivity options, and eye comfort features, they stand out as excellent choices for both casual and professional environments. Whether for work or play, these monitors provide a high-quality display experience that meets a variety of needs.
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