Samsung LS27E500CS/CI manual Check the following, Issues Solutions, Not Optimum Mode is displayed

Page 62

Check the following.

Installation issue (PC mode)

Issues

Solutions

 

 

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connectors are locked.

 

 

Blank spaces are found on all four sides of the screen when

The blank spaces found on the screen have nothing to do with the product.

an HDMI or HDMI-DVI cable is connected to the product and

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the

PC.

screen size in the HDMI or DVI settings for the graphics card.

 

If the graphics card settings menu does not have an option to adjust the screen size, update the

 

graphics card driver to the latest version.

 

(Please contact the graphics card or computer manufacturer for further details about how to adjust

 

the screen settings.)

 

 

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch on.

Check that the power cable is connected properly.

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the product.

 

 

 

Check that the device connected to the product is powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to suit the product performance, referring to Standard

 

Signal Mode Table (P.70).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

 

62

Image 62
Contents Monitor Table of contents Installing the Software Before Using the Product CopyrightSymbols Securing the Installation SpacePrecautions for storage Power off the product and computer CleaningElectricity and Safety Installation Samsung Operation Output ports, etc Product failure, an electric shock or fire may resultPage Correct posture to use the product Components PreparationsChecking the Components SUB cable Optional P.25 Hdmi cable Optional P.26Icons Description PartsControl Panel Multi directional button that helps navigateUP/DOWN Adjust Brightness, Contrast, Sharpness Hdmi modeAnalog mode Direct Key guideFunction Key Guide IconsDescriptionJOG Button Action JOG Button Power saving/Non-signal modePower Off Source ChangeReverse Side PortDescriptionInstallation Attaching the StandArrow direction to detach the stand Removing the StandBase to separate it Adjusting the Product Tilt Anti-theft Lock To lock an anti-theft locking deviceInstalling the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa S24E500C / S27E500C 100 xConnecting and Using a PC Connecting and Using a Source DeviceBefore Connecting Connection Using the D-SUB Cable Analogue TypeSet Connection Using the Hdmi CableConnection Using an HDMI-DVI Cable Connecting to Headphones Connecting the PowerClick on the Windows Driver downloaded from the website Driver InstallationSetting Optimum Resolution Select your product model from the list of modelsSamsung Magic Bright Screen SetupConfiguring Samsung Magic Bright AV mode Selected option will be appliedBrightness Configuring BrightnessAdjust the Brightness controlling the JOG button LEFT/RIGHT Contrast Configuring ContrastAdjust the Contrast controlling the JOG button LEFT/RIGHT Sharpness Configuring SharpnessAdjust the Sharpness controlling the JOG button LEFT/RIGHT Color Configuring ColorGamma Adjust the middle level of luminance Mode1 / Mode2 / Mode3Off / Mode1 / Mode2 Configuring Samsung Magic UpscaleSamsung Magic Upscale Configuring the Hdmi Black Level Settings Hdmi Black LevelEye Saver Mode Configuring Eye Saver ModeGame Mode Configuring Game ModeStandard / Faster / Fastest Configuring the Response TimeResponse Time Change the picture size Picture SizeChanging the Picture Size ――A digital output device is connected using the Hdmi cable Screen Adjustment Configuring H-Position & V-PositionAdjust the Coarse controlling the JOG button LEFT/RIGHT Configuring CoarseAdjust the screen frequency Configuring Fine Adjust the Fine controlling the JOG button LEFT/RIGHTChanging Transparency Coordinating OSDTransparency Set the transparency for the menu windowsPosition Move the menu position up or down Configuring PositionPosition Selected option will be appliedSet the menu language Configuring LanguageLanguage Sec / 10 sec / 20 sec / 200 sec Configuring Display TimeDisplay Time Eco Saving Plus Setup and ResetConfiguring Eco Saving Plus Off Deactivate the Eco Saving Plus functionYou can set the product to automatically turn off Off TimerConfiguring Off Timer Configuring Turn Off After ――This option is only available when Off Timer is set to OnPC/AV Mode Configuring PC/AV ModeYou can activate Source Detection Configuring Source DetectionSource Detection Auto The input source is automatically recognizedPressed Configuring Key Repeat TimeKey Repeat Time Power LED On Configuring Power LED OnReset All Initializing Settings Reset AllInformation Menu and Others View the current input source, frequency and resolutionFrequency and resolution will appear Displaying InformationSharpness BrightnessContrast Adjust the Volume controlling the JOG button LEFT/RIGHT Configuring Volume in the Initial ScreenVolume Installing the Software Installing the SoftwareEasy Setting Box Removing the SoftwareChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Check the following Issues SolutionsNot Optimum Mode is displayed Adjust Brightness and Contrast Video is available but there is no sound Volume is too lowThere is no sound How can I change the frequency? Adjust the resolutionQuestion Answer Set the frequency on your graphics cardPower options or Bios How do I set power-saving mode?Screen Saver Settings Power options or Bios Setup on the PC Appearance and PersonalizationModel Name SpecificationsGeneral Environmental conditions Operating StoragePower off PowerSaverPowerSaver Normal operation Energy Star Test Mode Condition Power buttonModel Name S24E500C / S27E500C Standard Signal Mode TableResolution Vertical Frequency Pixel Clock Sync Polarity KHz MHzVESA, 1680 x VESA, 1440 xVESA, 1600 x 900 RB VESA, 1920 xNot a product defect Product damage caused by customers faultAppendix OthersCorrect Disposal Terminology OSD On Screen Display On
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LS24E500CS/CI, LS27E500CS/CI, LS27E500CSZ/EN, LS24E500CS/EN specifications

The Samsung LS24E500CS/EN and LS27E500CSZ/EN are two models that stand out in the market for their optimal blend of visual performance, innovation, and user-friendly features. These monitors are designed for users seeking a reliable display solution for everyday computing tasks, multimedia consumption, and even gaming.

One of the key features of the Samsung LS24E500CS and LS27E500CSZ is their exceptional picture quality. Both models utilize a Full HD resolution of 1920 x 1080 pixels, which ensures crystal-clear images and vibrant colors. This resolution is ideal for various applications, whether you're working with text documents, images, or videos. The IPS panel technology provides wide viewing angles, making it easier for multiple users to enjoy consistent image quality from various positions.

In terms of design, these monitors feature a sleek and minimalist aesthetic. The ultra-thin bezels create a more immersive viewing experience, allowing users to focus on the content without distractions. The ergonomic stand provides tilt adjustment, enabling users to find their optimal viewing angle for comfort during prolonged usage.

The LS24E500CS and LS27E500CSZ monitors also incorporate advanced display technologies. Samsung's Eye Saver Mode reduces blue light emissions, helping to minimize eye strain during extended periods of screen time. Additionally, the Flicker Free technology reduces screen flickering, which can lead to discomfort and fatigue during long hours of use.

Connectivity options are user-friendly, with multiple ports available for convenient connectivity with various devices. These include HDMI and VGA ports, allowing users to easily connect laptops, desktops, gaming consoles, and more.

Moreover, the monitors come equipped with Samsung's intelligent adaptive brightness technology. This feature automatically adjusts the screen's brightness based on the ambient lighting conditions, ensuring optimal visibility and reducing power consumption.

In summary, the Samsung LS24E500CS/EN and LS27E500CSZ/EN monitors are designed with user experience in mind, featuring Full HD resolution, IPS panel technology, ergonomic design, and various protective technologies for eye comfort. These characteristics make these monitors an excellent addition to any workspace or home entertainment setup, combining functionality with style for an enhanced viewing experience.