![](/images/new-backgrounds/1244019/24401987x1.webp)
My USB monitor is connected but the screen is blank.
Does the Auto Installation program run when your USB monitor is connected?
“Settings” tab and click on “Advanced”.
3.If the “Properties” window for your monitor is displayed, select the “Troubleshoot” tab.Move the “Hardware acceleration” slide to “Full
Check your user account in the Control Panel.
1.Click Start – Control Panel – User Accounts - Change an account – Admin: Computer administrator – Change my account type. In the displayed window, Computer administrator (Power User or higher) must be selected. – For Windows XP computers.
2.Set your account type as directed above. Then turn the Power button at the front of your USB monitor off and on or reconnect the USB cable connected to the monitor. If the problem persists, install the “USB Monitor Installation Driver” from the provided CD. For more information, refer to the Manual Installation section.
3.When the installation is finished, reboot your PC.
My computer is on and the LED is blinking. However, only a blank screen is displayed on the monitor.
Check whether the | Connect the USB cable again. |
USB cable is |
|
connected correctly. |
|
Check whether your | Move your mouse or press any key to display the screen |
computer is in | again. |
hibernation mode (The |
|
monitor turns off). |
|
Check the following items if there is trouble with the monitor.
1.Check if the power cord and the video cables are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz. (Do not exceed 75 Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel→System→Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
If problems repeatedly occur, contact an authorized service center.
Q & A
Question
How can I change the frequency?
How can I adjust the resolution?
How can I set the Power Saving function?
How can I clean the outer case/LCD Panel?
How can I remove the “USB Monitor Installation Program” completely?
Answer
The frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)
Windows ME/XP/2000 : Set the resolution at the Control Panel→Display→Settings.
* Contact the video card manufacturer for details.
Windows ME/XP/2000 : Set the function at
Disconnect the power cord and then clean the monitor with a soft cloth, using either a cleaning solution or plain water.
Do not leave any detergent or scratches on the case. Do not let any water enter the monitor.
1.Click ‘Add/Remove Programs’ in the ‘Control Panel’. A list of ‘currently installed programs’ is displayed.