Samsung LS23ELDKF/EN, LS22ELDKF/EN manual Before Requesting Service, Problems Related to Screen

Page 61

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Centre.

PROBLEMS RELATED TO INSTALLATION (PC MODE)

The monitor screen flickers.

Check if the signal cable between the computer and the monitor is securely connected and tightened.

(Refer to Connecting to a Computer)

PROBLEMS RELATED TO SCREEN

 

 

 

Screen is blank and power indicator is off.

 

Ensure that the power cord is firmly connected and the LCD monitor is on.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Check Signal Cablemessage

 

Ensure that the signal cable is firmly connected to the PC or video sources.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Not Optimum Mode" message

 

Check the maximum resolution and the frequency of the video adapter.

 

 

Compare these values with the data in the Standard Signal Mode Table.

 

 

 

Picture rolls vertically.

 

Check if the signal cable is securely connected.Connect it again securely.

 

 

(Refer to Connecting to a Computer)

 

 

 

Image is not clear. Picture is blurred.

 

Run Frequency <Coarse > and < Fine> tuning.

 

 

Turn on again after removing all accessories(video extension cable, etc.)

 

 

Set resolution and frequency to the recommended ranges.

 

 

 

Picture image is unstable and vibrates.

 

Check if the resolution and frequency set for the computer video card falls

 

 

in the range supported by the monitor. If not, reset them referring to the

Ghost images are shown in the picture.

 

 

current <Information> under the monitor menu and Standard Signal Mode

 

 

 

 

Table.

 

 

 

The image is too light or too dark

 

Adjust the Brightness and Contrast

 

 

(Refer to the <Brightness>, <Contrast>)

 

 

 

Screen is blank and the power indicator light

 

The monitor is using its power management system

blinks every 0.5 or 1 seconds

 

Press a key on the keyboard

 

 

 

 

 

The screen is blank and is blinking.

 

If you see the TEST GOOD message on the screen when you press the [

 

 

MENU] button, check the cable connection between the monitor and the

 

 

computer to ensure that the connector is properly connected.

 

 

 

 

PROBLEMS RELATED TO AUDIO

 

 

 

No sound

 

Ensure that the audio cable is firmly connected to both the audio-in port on

 

 

your monitor and the audio-out port on your sound card.

 

 

(Refer to Connecting to a Computer)

 

 

Check the volume level.

 

 

 

The sound level is too low.

 

Check the volume level.

 

 

If the volume is still too low after turning the control to its maximum, check

 

 

the volume control on the computer sound card or software programme.

 

 

 

PROBLEMS RELATED TO REMOTE CONTROL

The remote control buttons do not respond.

Check the battery polarities (+/-).

Check if the batteries have been exhausted. Check if the power is on.

Check if the power cord is securely connected.

Check if a special fluorescent or neon lamp is on in the vicinity

Troubleshooting

5-2

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Contents LCD TV Monitor Table Of Contents Before You Start Using this ManualIcons used in this manual Copyright NoticeAppearance and the colour may differ depending on models Care and MaintenanceAppearance may differ depending on the product Icons used for safety precautions Safety PrecautionsPower Related Meaning of SignsInstallation Related Cleaning Related Usage Related Page Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Page Removing the Stand Page Connecting to a Computer Page Installing the Product Using it as a TV Connecting an Hdmi cable Connecting Using a DVI to Hdmi Cable Connecting a Component cable Connecting a Scart cable Connecting Common Interface Connecting to an Amplifier Kensington Lock Connecting HeadphonesYou must purchase the Kensington Lock separately Plug & Play Feature Using the ProductIf you want to reset this feature Icon Description Viewing the Control panelConsumption Power Remote ControlInstalling Batteries in the Remote Control Teletext Feature Picture PC / DVI Using the Screen Adjustment Menu OSD On Screen DisplayTOP Menus SUB Menus Not available when MagicBright is Dynamic Contrast Set to Off when viewing directly in front of the screenMenu Description Available in PC Mode Only Picture TV / Ext. / Component / Hdmi Advanced Settings is available in Standard or Movie mode It is activated when the signal is NtscMenu Description 1080i SoundSelecting Tools → SRS TruSurround HD Limited External Speaker. Please set the volume on your Home theatreQuick ChannelMenu Description Included on the detailed information Default Guide, refer to the descriptionsWill be appeared if the summary is long Or buttonUsing the Colour buttons with the Channel List Remote controlSelected channel Green Zoom Enlarges or shrinks a channel numberSetup You can set the Antenna by selecting Channel → Antenna To cancel the Sleep Timer function, select OffIf Game Mode is On Restrictions on game mode CautionSound using the equalizer Game Mode is not available in regular TV and PC modeHigher the number, the brighter the light of the LED emits When the TV is turned off by Sleep Timer function With the volume buttonInput Melody does not playCase, a separate sound connection is required ApplicationSetting Up Anynet+ Device List SupportSure Speaker Select is set to TV speaker in the Sound menu With the strongest signalSpeaker or the sound is muted by pressing the Mute button Menu Description Installing the Device Driver Horizontal Frequency Standard Signal Mode TableNatural Color What is Natural Color ?Installing the Software What is MultiScreen ?MultiScreen Removing the SoftwareMonitor Self-Diagnosis TroubleshootingProblems Related to Screen Before Requesting ServiceProblems Related to Audio Problems Related to Remote ControlThis is part of the products design and is not a defect FAQ Please TRY the Following FAQModel Name SpecificationsPower Saving Function Europe Contact Samsung WorldwideCIS Kazakhstan Correct Disposal of Batteries in this Product Europe only Correct Disposal
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LS23ELDKF/XE, LS22ELDKF/XE, LS23ELDKF/EN, LS22ELDKF/EN specifications

The Samsung LS22ELDKF/EN and LS23ELDKF/EN are two remarkable monitors that stand out in the competitive landscape of contemporary displays. Tailored for both productivity and entertainment, these models combine advanced technology with user-friendly features, making them ideal choices for a variety of applications.

Starting with size, the LS22ELDKF/EN sports a 22-inch screen, while the LS23ELDKF/EN offers a slightly larger 23-inch display. Both monitors utilize Samsung’s high-quality AHIPS panel technology, ensuring vibrant colors, wide viewing angles, and exceptional clarity, whether you are working on spreadsheets or streaming your favorite shows. The full HD resolution of 1920 x 1080 pixels guarantees crisp visuals, enhancing the overall experience.

One of the standout features of these monitors is their sleek design. With ultra-thin bezels, these displays offer a more immersive experience, making them perfect for multi-monitor setups. The ergonomic stand allows for height, tilt, and swivel adjustments, promoting user comfort during prolonged use. Additionally, both models are VESA compatible, offering flexibility for wall mounting.

The LS22ELDKF/EN and LS23ELDKF/EN are equipped with Samsung's Eye Saver Mode and Flicker-Free technology, which work together to reduce eye strain during long hours of work or play. Eye Saver Mode diminishes blue light emissions, while Flicker-Free technology helps eliminate screen flicker, ensuring a more comfortable viewing experience.

Connectivity options are abundant, with each monitor featuring HDMI, DisplayPort, and VGA inputs, allowing easy access to various devices such as laptops, PCs, and gaming consoles. The integrated speakers provide decent sound quality, making these monitors a versatile addition to any setup.

Furthermore, Samsung emphasizes sustainability in its manufacturing processes, and both models reflect this commitment. Energy-efficient technologies contribute to lower power consumption, making them environmentally friendly choices.

In summary, the Samsung LS22ELDKF/EN and LS23ELDKF/EN are designed with a blend of style, technology, and usability. With their impressive display quality, ergonomic features, and connectivity options, they cater to the needs of both professionals and casual users alike. Whether you're diving into work or indulging in entertainment, these monitors deliver an outstanding visual experience.