Samsung LS23C550HS/EN manual Troubleshooting Guide, Testing the Product, Check the following

Page 79

9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message Check Signal Cable appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connectors are locked. (Refer to "2.3 Connecting and Using a PC")

Screen issue

The screen cannot be switched on.

Check that the power cable is connected properly. Check that the power button is switched on properly.

(Refer to "2.3 Connecting and Using a PC")

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Contents S22C550H S23C550H S24C550HL Table Of Contents Screen Setup Configuring Tint Coordinating OSD Setup and Reset Information Specifications Appendix Index Copyright Before Using the ProductIcons used in this manual Cleaning CleaningPrecautions for storage Securing the Installation SpaceSymbols for safety precautions Safety PrecautionsElectricity and Safety Installation and Safety Drips, etc., oil, or smoke Operation GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ContentsComponents Checking the ComponentsFrontal Button PartsDirect Key guide Brightness Volume FeaturesAuto Function Key GuideJOG Button Power saving/Non-signal mode Port Description Reverse SideAttaching the Stand InstallationRemoving the Stand Adjusting the Product Tilt Anti-theft Lock Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connecting the PowerConnection Using the D-SUB Cable Analog Type Connecting and Using a PCConnection Using an HDMI-DVI Cable Connection Using an Hdmi CableTidying Up the Connected Cables Connecting to HeadphonesChanging the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Configuring Brightness Screen SetupBrightness Contrast Configuring ContrastSharpness Configuring SharpnessSamsung Magic Bright Configuring Samsung Magic BrightScreen Setup Samsung Magic Angle Configuring Samsung Magic AngleScreen Setup Samsung Magic Upscale Configuring Samsung Magic UpscaleChanging the Image Size Image SizeScreen Setup Hdmi Black Level Configuring the Hdmi Black Level SettingsPosition & V-Position Configuring H-Position & V-PositionCoarse Adjusting CoarseFine Adjusting FineConfiguring Red Configuring TintRed Green Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaLanguage Coordinating OSDChanging the Language Menu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionDisplay Time Configuring Display TimeChanging Transparency TransparencyReset Setup and ResetInitializing Settings Reset Eco Saving Configuring Eco SavingConfiguring Off Timer Off TimerTurn Off After Configuring Turn Off AfterConfiguring PC/AV Mode PC/AV ModeKey Repeat Time Configuring Key Repeat TimeSource Detection Configuring Source DetectionConfiguring Power LED On Power LED OnDisplaying Information Information Menu and OthersConfiguring Brightness and Contrast in the Initial Screen Configuring Volume in the Initial Screen MagicTune Installing the SoftwareWhat is MagicTune? Installing the SoftwareRemoving the Software MultiScreen MultiScreenHardware Check the following Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyNot Optimum Mode is displayed Sound issue Question Answer Q & aTroubleshooting Guide General SpecificationsSpecifications S24C550HL PowerSaverStandard Signal Mode Table 79.976 75.025 135.000 +/+ Contact Samsung World Wide AppendixEurope Cyprus CIS Asia Pacific Africa Others Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectAppendix Correct Disposal OSD On Screen Display TerminologyResolution Index Index
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LS24C550ML/CI, LS24C550ML/EN, LS22C550HSMXV, LS24C550HL/ZR, LS23C550HS/EN specifications

The Samsung LS24C550ML/CI is a remarkable monitor that caters to both professional and casual users, offering an exquisite blend of performance, design, and features. This 24-inch LED display is part of Samsung's versatile range, providing a rich viewing experience with vibrant colors and sharp details.

One of the standout features of the LS24C550ML/CI is its Full HD resolution of 1920 x 1080 pixels. This high-definition capability ensures that images, videos, and texts appear crystal clear, making it ideal for everything from graphic design work to gaming. The monitor utilizes Samsung's advanced PLS (Plane-to-Line Switching) technology, which not only provides wide viewing angles of 178 degrees horizontally and vertically but also enhances color reproduction, enabling users to see more accurate hues from a variety of positions.

Color accuracy is further bolstered by the monitor's coverage of the sRGB spectrum, ensuring that those working with graphics or video editing can rely on consistent color performance. The LS24C550ML/CI also boasts a brightness of 250 cd/m² and a contrast ratio of 1000:1, which collectively contribute to deeper blacks and brighter whites, enhancing the overall visual experience.

In terms of ergonomic design, this Samsung monitor features a sleek, minimalistic look with a slim bezel that maximizes screen space. Users can adjust the screen's height, tilt, and swivel for optimal viewing comfort, ensuring that even long hours of usage don't lead to discomfort.

The LS24C550ML/CI also comes equipped with multiple connectivity options, including DisplayPort, DVI, and HDMI ports. This makes it easy to connect to various devices such as PCs, laptops, and game consoles, enhancing its versatility for different uses. Additionally, the monitor supports features like picture-by-picture for multitasking, allowing users to view content from different sources simultaneously.

To further enhance user experience, Samsung has integrated technologies aimed at reducing eye strain. The Flicker-Free technology and Eye Saver mode help minimize blue light emissions, making it easier on the eyes during extended viewing periods.

Overall, the Samsung LS24C550ML/CI stands out as a feature-rich, high-performance monitor suitable for professionals and casual users alike, combining stunning visuals, ergonomic design, and user-friendly features in one sleek package.
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