Samsung LS24C550VL/EN, LS24C550ML/EN, LS23C550HS/EN, LS24C550HL/ZR Not Optimum Mode is displayed

Page 80

9Troubleshooting Guide

Screen issue

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.3 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 87).

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

(Refer to "2.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 53) and Fine (page 54).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 87) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 41) and

 

Contrast (page 42).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 80

Image 80
Contents S22C550H S23C550H S24C550HL Table Of Contents Screen Setup Configuring Tint Coordinating OSD Setup and Reset Information Specifications Appendix Index Icons used in this manual Before Using the ProductCopyright Cleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions Symbols for safety precautionsElectricity and Safety Installation and Safety Drips, etc., oil, or smoke Operation GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonBrightness Volume Features Direct Key guideFunction Key Guide AutoJOG Button Power saving/Non-signal mode Reverse Side Port DescriptionInstallation Attaching the StandRemoving the Stand Adjusting the Product Tilt Anti-theft Lock Connecting and Using a Source Device Before ConnectingConnecting the Power Pre-connection CheckpointsConnecting and Using a PC Connection Using the D-SUB Cable Analog TypeConnection Using an Hdmi Cable Connection Using an HDMI-DVI CableConnecting to Headphones Tidying Up the Connected CablesChanging the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Brightness Screen SetupConfiguring Brightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightScreen Setup Configuring Samsung Magic Angle Samsung Magic AngleScreen Setup Configuring Samsung Magic Upscale Samsung Magic UpscaleImage Size Changing the Image SizeScreen Setup Configuring the Hdmi Black Level Settings Hdmi Black LevelConfiguring H-Position & V-Position Position & V-PositionAdjusting Coarse CoarseAdjusting Fine FineRed Configuring TintConfiguring Red Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaChanging the Language Coordinating OSDLanguage Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencyInitializing Settings Reset Setup and ResetReset Configuring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After Turn Off AfterPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionPower LED On Configuring Power LED OnInformation Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen Configuring Volume in the Initial Screen Installing the Software What is MagicTune?Installing the Software MagicTuneRemoving the Software MultiScreen MultiScreenHardware Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Check the followingNot Optimum Mode is displayed Sound issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralSpecifications PowerSaver S24C550HLStandard Signal Mode Table 79.976 75.025 135.000 +/+ Appendix Contact Samsung World WideEurope Cyprus CIS Asia Pacific Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersAppendix Correct Disposal Terminology OSD On Screen DisplayResolution Index Index
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