Troubleshooting
Q:The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.
The screen is out of focus or OSD cannot be adjusted.
Q:Have you adjusted the resolution or frequency on the monitor?
A:Adjust the resolution and frequency of the video card. (Refer to the Preset Timing Modes).
LED is blinking but no images on the screen.
Q:Is the frequency properly adjusted when checking the Display Timing on the menu?
A:Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes.
(The maximum frequency per resolution may differ from product to product.)
There are only 16 colors shown on the screen. The screen colors have changed after changing
Q:Have the Windows colors been set properly?
A:Windows XP :
Set the resolution at the Control Panel → Appearance and Themes → Display → Settings.
A:Windows ME/2000 :
Set the resolution at the Control Panel → Display → Settings.
Q:Has the video card been set properly?
A:Set the video card by referring to the video card manual.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found"
Q:Have you installed the monitor driver?
A:Install the monitor driver according to the Monitor Driver.
Q:See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.
A:Install the monitor driver according to the Monitor Driver.
Check when MagicTune™ does not function properly.
Q:MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.
A:To check whether your PC is available for MagicTune™ feature, follow the steps below (When Windows is XP);
Control Panel → Performance and Maintenance → System → Hardware → Device Manager → Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.
A:MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided.
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