Samsung LU28E590DS/CI, LU24E590DS/EN, LU28E590DS/EN, LU28E590DS/XV, LU24E590DS/CI manual Sound issue

Page 87

9Troubleshooting Guide

Sound issue

Issues

Solutions

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the

 

maximum level, adjust the volume on your PC

 

sound card or software program.

 

 

Source device issue

Issues

Solutions

 

 

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is

 

booting, have your PC serviced.

 

 

The LED lights on the frame of the product may be seen depending on the user's viewing angle.

The light is harmless to people and has no bearing on product features and performance. The product is safe to use.

9 Troubleshooting Guide 87

Image 87
Contents U28E590D U24E590D Table Of Contents Screen Setup PIP/PBP Key Repeat Time Appendix Index Before Using the Product CopyrightIcons used in this manual Cleaning Precautions for storage Securing the Installation SpaceSymbols Safety PrecautionsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ContentsControl Panel PartsDirect Key guide Eye Saver Mode Volume Features Eye Saver Mode OffReturn Function Key GuideJOG Button Power saving/Non-signal mode Port About ports Reverse SideAttaching the Stand InstallationRemoving the Stand Installing a Wall-mount Kit or Desktop Stand Anti-theft Lock Adjusting the Product TiltConnection Using the Hdmi Cable Connecting and Using a Source DeviceBefore Connecting Connecting and Using a PCConnection Using an DP Cable Tidying Up the Connected Cables Connecting to HeadphonesPower connection using integrated DC power adapter Connecting the PowerChanging the sound settings on Windows Driver Installation 6HWXS*XLGH Dqjxdjh Setting Optimum ResolutionScreen Setup Configuring Samsung Magic BrightSamsung Magic Bright U28E590D U24E590D Brightness Configuring BrightnessContrast Configuring ContrastSharpness Configuring SharpnessColor Configuring Color Mode1  Mode2  Mode3 Samsung Magic Angle U28E590D Configuring Samsung Magic AngleGroup View Custom Hdmi Black Level Configuring the Hdmi Black Level SettingsConfiguring Eye Saver Mode Eye Saver ModeConfiguring Game Mode Game ModeResponse Time Configuring the Response TimeChanging the Picture Size Picture SizeAV mode U28E590D Configuring H-Position & V-Position Screen AdjustmentPIP/PBP Configuring the PIP/PBP SettingsPIP/PBP Configuring PIP/PBP ModeConfiguring Size Configuring Position PBP Configuring Sound SourcePIP Configuring SourcePBP Configuring Picture Size AV mode 3LFWXUH6LH 169Wide Adjust the contrast level for each screen Rqwudvw Coordinating OSD TransparencyChanging Transparency Language Configuring LanguageDisplay Time Configuring Display TimeSetup and Reset Configuring FreeSyncFreeSync U24E590D Setup and Reset Eco Saving Plus Configuring Eco Saving PlusConfiguring Off Timer Off TimerOff Timer Configuring Turn Off AfterConfiguring PC/AV Mode PC/AV ModeDisplayPort Ver Configuring DisplayPort VerSource Detection Configuring Source DetectionKey Repeat Time Configuring Key Repeat TimeConfiguring Power LED On Power LED OnInitializing Settings Reset All Reset AllInformation Menu and Others InformationDisplaying Information Contrast Eye Saver Mode Off Brightness Volume Configuring Volume in the Initial ScreenInstalling the Software Easy Setting BoxInstalling the Software Removing the Software Check the following Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyScreen issue Sound issue Question Answer Q & aTroubleshooting Guide General SpecificationsPowerSaver Model Name U28E590D / U24E590D Standard Signal Mode TableDisplayport HDMI1 HDMI2 Vertical Frequency Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault AppendixCorrect Disposal OSD On Screen Display TerminologyResolution Index Standard Signal Mode Table Terminology Transparency
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LU28E590DS/XV, LU28E590DS/CI, LU24E590DS/EN, LU24E590DS/CI, LU28E590DSR/CH specifications

The Samsung LU28E590DS/EN and LU24E590DS/EN are cutting-edge monitors designed to cater to the needs of both professionals and casual users. With impressive specifications and a sleek design, these monitors are a great addition to any workspace or entertainment setup.

The LU28E590DS/EN features a 28-inch UHD resolution of 3840 x 2160, providing four times the pixels of Full HD. This ensures that visuals are sharp and detailed, making it an ideal choice for graphic designers, video editors, and gamers who demand high-quality imagery. The LU24E590DS/EN, on the other hand, offers a slightly smaller 24-inch display while still maintaining excellent performance and visuals, making it suitable for users with limited desk space.

One of the standout features of both models is their impressive color accuracy, with support for 1 billion colors thanks to the advanced Samsung PLS panel technology. This allows users to experience vibrant and lifelike colors, enhancing their viewing experience, whether it be for professional work or leisure activities.

The monitors also boast a rapid 4ms response time, ensuring smooth motion during video playback and fast-paced gaming. With a refresh rate of 60Hz, users can enjoy fluid graphics without the distraction of blurring or ghosting. Furthermore, the monitors support AMD FreeSync technology, which synchronizes the refresh rate of the monitor with compatible graphics cards, providing a tear-free gaming experience.

In terms of connectivity, the LU28E590DS/EN and LU24E590DS/EN cater to various needs. They come equipped with HDMI and DisplayPort inputs, allowing users to connect multiple devices such as PCs, gaming consoles, and laptops effortlessly. The integrated Picture-in-Picture (PiP) feature allows users to multitask by viewing content from two different sources simultaneously.

Both models are designed with user comfort in mind, featuring brightness levels of 370cd/m² and an incredible contrast ratio of 1000:1, which enhances image depth and clarity. The monitors are also flicker-free and have a blue light reduction feature, helping to reduce eye strain during extended usage.

Overall, the Samsung LU28E590DS/EN and LU24E590DS/EN monitors stand out for their superior display quality, versatile connectivity options, and user-friendly features. They are an excellent choice for anyone looking to enhance their computing experience, whether for work or play. With a blend of technology, performance, and sleek design, these monitors are well-equipped to handle the demands of modern users.