Before contacting a service centre
The images are unclear
A picture was taken the subject without setting an appropriate macro mode Select an appropriate macro mode to take a clear image.
Taking a picture beyond the flash range Take a picture within the flash range
The lens is smudged or dirty Clean the lens
The flash does not fire
Flash off mode has been selected
The camera mode can't use flash
Refer to the FLASH instruction (p.30)
Incorrect date and time is displayed
The date and time have been set incorrectly or the camera has adopted the default settings
Reset the date and time correctly
The camera buttons do not operate
Camera malfunction
A card error has occurred while the memory card is in the camera. Incorrect memory card format
The images don't play back
Incorrect file name (Violation of DCF format)
Do not change the image file name
Colour of image is different to the original scene
White balance or effect setting is incorrect
Select appropriate White balance and effect
Images are too bright
Exposure is excessive
Reset exposure compensation
No image on external monitor
The external monitor has not been connected properly with the camera Check the connection cables
There are incorrect files in the memory card Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show Cable connection is incorrect
Check the connection The camera is off
Turn the camera on
The operating system is not Windows 98SE, 2000, ME, XP, Vista/ Mac OS Mac OS 9.0 ~ 10.4. Alternatively the PC does not support USB
Install Windows 98SE, 2000, ME, XP, Vista/ Mac OS 9.0 ~ 10.4 to PC that supports USB
The camera driver is not installed Install a [USB Storage Driver]
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