Before contacting a service centre

Samsung EC-NV9ZZBBA/E2, EC-NV9ZZSBA/FR manual Before contacting a service centre, Situation

Page 86

If you are having trouble with your camera, try these suggested remedies before contacting a service centre. If you have attempted the troubleshooting solution and are still having problems with your device, contact your local dealer or service centre.

Situation

Suggested remedies

•Make sure that a battery is inserted.

Cannot turn on the • Make sure the battery is inserted

camera		correctly.
	•	Charge the battery.

	•	Charge the battery.
	•	Your camera may be in Power save
The power turns off		mode. (p. 80)
suddenly	•	The camera may turn off to prevent the
		memory card from being damaged due
		to an impact. Turn on your camera again.

	•	The battery may lose power more quickly
		in low temperatures (below 0° C). Keep
		the battery warm by putting it into your
		pocket.
The camera is losing	•	Using the ﬂash or recording videos
battery power quickly		depletes the battery quickly. Recharge
		if needed.
	•	Batteries are consumable parts that must
		be replaced over time. Get a new battery
		if the battery life is diminishing quickly.

Situation	Suggested remedies
	•	There is no space on the memory card.
		Delete unnecessary ﬁles or insert a new
		card.
	•	Format the memory card. (p. 79)
	•	The memory card is defective. Get a new
Cannot take photos		memory card.
Cannot take photos	•	The memory card is locked. Unlock the
	•	The memory card is locked. Unlock the
		card. (p. 81)
	•	Make sure the camera is switched on.
	•	Charge the battery.
	•	Make sure the battery is inserted
		correctly.

The camera freezes	Remove the battery and insert it again.

	•	The ﬂash option may be set to (Off).
The ﬂash does not work		(p. 41)
The ﬂash does not work	•	You cannot use the ﬂash in the 7,
		3, or some of 4 modes.

The camera ﬁres the	The ﬂash may ﬁre due to static electricity.
ﬂash suddenly	This is not a malfunction of the camera.

The date and time are	Set the date and time in the display settings
incorrect	menu.

Appendix 85

Image 86

Contents

NV9 Prevent damage to subjects’ eyesight Safety WarningsKeep your camera away from small children and pets Handle and dispose of batteries and chargers with careHandle and store your camera carefully and sensibly Health and Safety InformationSafety Precautions Protect batteries, chargers, and memory cards from damageEnsure maximum battery and charger life Use only Samsung-approved accessoriesAllow only qualiﬁed personnel to service your camera Protect your camera’s lensCopyright information Icons used in this manual Shooting mode icons next to a titleIndications used in this manual Abbreviations used in this manualExposure Brightness Expressions used in this manualPressing the shutter Subject, background, and compositionQuick search Contents Contents Basic functions Icon Mode Description Camera layoutCamera layout Button FunctionIcons Icon DescriptionTurning your camera on or off Playback modePress Power to turn your camera on or off Mini dashboardSetting options Press Shutter to take a photo Taking photosZooming Green In focus Red Out of focusDigital zoom Reducing camera shakeTaking photos Digital rangePress t and select a submenu Press t to view a topic Using the Photo Help Guide modeRotate the mode dial to Press w or r to select a menu Press t to practicePress w repeatedly to change the display type for Shooting Shooting modeChanging the display type Playback modes Selected shooting optionHardware and software requirements Installing programsTransferring ﬁles for Windows Programs contained on the CDTransferring ﬁles for Windows Connecting the camera to your PCInsert the installation CD in a CD-ROM drive Plug the USB cable into the camera and your PCTransferring multimedia ﬁles to the camera Disconnecting the device for Windows XPTransferring ﬁles to your PC Wait until your PC stops reading from the cameraCopy multimedia ﬁles to the corresponding folders For the converted ﬁle Start converting Basic functions Using Samsung ConverterSet the frame size and rate Using the Samsung Master Interface Using Samsung MasterDownloading ﬁles using Samsung Master Transfer multimedia ﬁles to your computer Transferring ﬁles for MacUSB cable Turn on your camera Computer recognises the camera automatically and aExtended functions Shooting modes Using the Auto modeUsing the Scene mode Press w or r to select an option Using the Dual is modeShooting modes Press e or t to select the aperture value or shutter speedAdjusting the brightness of the face 1 Press MENU/OK Using the Beauty Shot modePress MENU/OK Press Shutter to return to Shooting mode Using the Program mode Adjusting facial imperfections 1 Press MENU/OKRecording a video Setting the frame rate Setting sound optionsPausing while recording Press r to pause while recordingReducing camera shake When is displayedHolding your camera correctly Half-pressing the shutter buttonPreventing your subject from being out of focus Adding a voice memo to a photo Recording voice memosRecording a voice memo Record a short voice memo 10 seconds maximumShooting Options Press MENU/OK or Fn Selecting a resolution and qualitySelecting a resolution 2 1 7 5 4 OptionDescriptionShooting mode, press Fn Selecting a resolution and qualitySelecting a quality 2 1 7 5 Press w or r to select QualityUsing the timer 2 1 7 5 4 PhotoPress t repeatedly until Is displayed Press Shutter Using the timerUsing Motion Timer Stand within 3 m from the camera within 6 seconds afterPreventing red-eye 2 1 5 Using the ﬂash 2 1 5Shooting in the dark Shooting mode, press e repeatedly to change the ﬂash optionOption Adjusting the ISO speedShooting in the dark Focus distance option Using macro 2 1 7 Using auto focus 2 1 7Changing the camera’s focus Insects Distance from the subjectShooting mode, press MENU/OK Adjusting the focus area 2 1 7 5Changing the camera’s focus AreasSelf Portrait Using face detection 2 1 7 5Emit a beep Face DetectionUsing face detection Blink DetectionCompensating for backlighting Adjusting brightness and colourAdjusting the exposure manually 1 7 Select “ ACB Press t Press w or r to select OnSelecting a light source White balance 1 7 Changing the metering mode 1 7Adjusting brightness and colour Deﬁning your own white balance setting Select From the white balance optionsUsing burst modes 1 Applying colour 1 4 Improving your photosApplying photo styles 2 1 Press MENU/OK or EImproving your photos Adjusting your photosPress e or t to adjust saturation, contrast, or sharpness SelectSharpness options Option Description Playback/Editing Playing back Starting Playback modeDisplay in Playback mode Playback mode, press ySelect “ Protect Playing backPlayback mode, press MENU/OK Select Select and press MENU/OKTo delete selected ﬁles Deleting ﬁlesRestoring photos from the recycle bin SeletedEnlarging a photo Viewing photosCopying ﬁles to a memory card Starting a slide show Playback mode, select a video and press r Playing a videoPlaying voice memos Use the following buttons to control playbackRotating a photo Editing a photoResizing photos Editing colourEditing a photo Correcting exposure problemsAdjusting ACB Auto Contrast Balance Select Press MENU/OKCreating a print order Select Press e or t to adjust a levelAdjusting brightness/contrast/saturation Hiding facial imperfectionsPress w or r to select an option Press MENU/OK SizeSet Press MENU/OK Setting a start imagePlayback mode, select a photo and press E Viewing ﬁles on a TV Press e or t to select a photo Printing photos with a photo printerWith the printer on, connect your camera with the USB cable Press y to printMultimedia Press w or r to select a ﬁle to play Using Multimedia modePress MENU/OK Select Open to select a ﬁle to play Locking the buttons Using Multimedia modeSwitching to another Multimedia mode Deleting multimedia ﬁlesPlaying music ﬁles Using the MP3 modeAccess the MP3 mode and play a ﬁle. p About VBRPress MENU/OK during playback Select “ Interval Using the MP3 modePress Shutter during playback Taking photos while listening to musicChange the PMP mode settings Using the PMP modeAccess the PMP mode and play a ﬁle. p Stop or resume playbackTextviewer mode Remaining battery capacity Using the Text Viewer modeAccess the Text Viewer mode and view a ﬁle. p.69 CurrentMultimedia mode settings menu Menu Available Description ModeAppendix Press e or t to select a menu Camera settings menuAccessing the settings menu Press w or r to select a submenuCamera settings menu No*, Yes Specify how to name ﬁlesWhen printing. Off*, Date, Date&Time FormatNTSC* USA, Canada, Japan, Korea, Taiwan Power OffSystem of the connected video equipment Mexico, etc Error messages Error message Suggested remediesCamera body Camera maintenanceCleaning your camera Camera lens and displayAbout memory cards Camera maintenanceTerminal Write-protect switch Label front Memory cards you can useBattery life About the batteryBattery speciﬁcations Average time Test conditionsSituation Suggested remedies Before contacting a service centreSituation Before contacting a service centre Camera speciﬁcations Shooting Camera speciﬁcationsVoice recording StorageWeight PowerDimensions W x H x D Operating temperatureCorrect disposal of batteries in this product Index Index Display Language Sound Installing Using10 Sec Double Motion Timer Off User image

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Samsung EC-NV9ZZBBA/E2, EC-NV9ZZSBA/FR manual Before contacting a service centre, Situation

Before contacting a service centre

Situation

The power turns off

mode. (p. 80)

suddenly

if needed.

Situation

Suggested remedies

ﬂash suddenly

Appendix 85