Samsung HMX-U15WP/EDC, HMX-U15BP/EDC, HMX-U15OP/EDC, HMX-U15LP/EDC Troubleshooting, Storage media

troubleshooting

Before contacting a Samsung authorised service centre, perform the following simple checks. They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Power source

Message	Icon	Informs that...	Action
Low Battery	-	The battery is almost	• Charge the battery or use the AC power
		discharged.	adaptor.
Check the authenticity			• Check whether the battery is authentic.
	-	The battery cannot pass	Change to an authentic battery.
of this battery		authenticity check.	• We recommended you use only genuine
			Samsung batteries in this camcorder.

Storage media

Message	Icon	Informs that ...	Action
Insert Card		There is no memory card	• Insert a memory card.
		inserted in the card slot.
			• Delete unnecessary files on the memory
			card.
Card Full		There is not enough space to	• Back-up files to your PC or another
		record on the memory card.	storage media and delete files.
			• Change to another memory card which
			has enough free space.
		The memory card has a	• Format the memory card or replace it
Card Error		problem and the camcorder
			with a new one.
		can’t recognise it.
		The write protection tab on	• Release the write protection tab.
Card Locked		an SDHC/SD card has been
		set to lock.
Not Supported Card		The memory card is not	• Change to a memory card that we
		supported by this camcorder.	recommended.
Not Formatted		The memory card is not	• Format the memory card using the
		formatted.	menu.
Not Supported		The memory card was	• The camcorder cannot play the files because
		formatted by another device	it does not support the memory card’s file
Format		and may still have images on	format. Format the card using the camcorder
		it.	or install and format a new card.
Low speed card.		The memory card does	• Change the memory card to a faster
Please record at a	-	not have enough speed to	one. page 27	71
lower resolution.		record.	• Change to a lower resolution.