Samsung HMX-U15BP/EDC, HMX-U15WP/EDC, HMX-U15OP/EDC, HMX-U15LP/EDC manual Recording

troubleshooting

Storage Media

Symptom		Explanation/Solution
Memory card functions are not	•	Insert a memory card into your camcorder properly. page 26
	• If you are using a memory card formatted on a computer, format it
operable.
		again directly on your camcorder. page 53
	• Release the lock on the write-protect tab of the memory card
Image cannot be deleted.		(SDHC/SD memory card), if any.	page 26
	• You cannot delete protected images. Remove protection from the
		image. page 48
	• Release the lock on the write-protect tab of the memory card
You cannot format the memory	•	(SDHC memory card, etc.), if any.	page 26
		Copy all important recorded files to your PC before formatting.
card.
		Samsung is not responsible for any loss of data. (We recommend
		that you copy the data to your PC or other storage media.)
	• The file may be corrupted.
The data file name is not indicated	•	The file format is not supported by your camcorder.
correctly.	•	The camcorder only displays the file name if the directory structure
		does not comply with the international standard.

Recording

	Symptom		Explanation/Solution
		• There is not enough free space to record on the storage media.
		• Make sure the memory card is inserted and write-protect tab is set
Pressing the Recording start/stop		•	to unlock.
			The internal temperature of your camcorder is unusually high.
(	) button does not start
			Turn off your camcorder and leave it for a while in a cool place.
recording.		•
			Your camcorder is damp and moist inside (condensation).
			Turn off your camcorder and leave it for about 1 hour in a cool
			place.
		• The estimated recording time may vary depending on contents
The actual recording time is less		•	and features used.
			Recording a fast-moving subject increases the bit rate and
than the estimated time.
			consequently the amount of storage space required for the
			recording, which can lead to a shorter available recording time.

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