123 | Samsung EV-NX100ZBBBSE, EV-NX100ZBCBDE, EV-NX100ZBAWDE

Appendix > Before contacting a service center

Situation	Suggested remedies
	If you change the name of a ﬁle, your camera
Cannot display ﬁles	may not play the ﬁle (the name of the ﬁle should
Cannot display ﬁles	meet the DCF standard). If you encounter this
	meet the DCF standard). If you encounter this
	situation, display ﬁles on your computer.

	•	Make sure that the focus option you set is
		suitable for the kind of shot you are taking.
The photo is blurry	•	Use a tripod to prevent your camera from
The photo is blurry		shaking.
		shaking.
	•	Make sure that the lens is clean. If not, clean
		the lens. (p. 116)

The colors in the	An incorrect white balance can create unrealistic
photo do not match	color. Select the proper white balance option to
the actual scene	suit the light source. (p. 53)

	Your photo is overexposed.
The photo is too	•	Adjust the aperture value or the shutter
bright	•	speed.
	•	Adjust the exposure value. (p. 75)

Your photo is underexposed.

•	Adjust the aperture value or the shutter
The photo is too dark	speed.
•	Adjust the exposure value. (p. 75)
•	Turn on the ﬂash. (p. 35)

Situation	Suggested remedies
	This camera can have minute distortion when
Photos are distorted	using a wide-angle lens that enables shooting
Photos are distorted	with a wide angle of view. This is normal, and
	with a wide angle of view. This is normal, and
	does not cause malfunction.

Playback screen does	•	Make sure that A/V or HDMI cable is properly
not appear on the	•	connected to the external monitor.
connected external	•	Make sure that the memory card is properly
device		recorded.

	•	Make sure that the USB cable is connected
Your computer does	•	correctly.
not recognize your	•	Make sure that your camera is switched on.
camera	•	Make sure that you are using a supported
		operating system.

Your computer	The ﬁle transfer may be interrupted by static
disconnects the	The ﬁle transfer may be interrupted by static
disconnects the	electricity. Disconnect the USB cable and
camera while	electricity. Disconnect the USB cable and
camera while	connect it again.
transferring ﬁles	connect it again.
transferring ﬁles

Your computer	Depending on the software you use, video ﬁles
Your computer	may not play. To play video ﬁles captured with
cannot play videos	your camera, install and use the Intelli-studio
	program on your computer.

Cannot set the DPOF	You cannot set the DPOF for RAW ﬁles.
for RAW ﬁles	You cannot set the DPOF for RAW ﬁles.
for RAW ﬁles

123 EV-NX100ZBABPL, EV-NX100ZBBBIL, EV-NX100ZBAWFR, EV-NX100ZBAWIR, EV-NX100ZBABEE specifications

The Samsung EV-NX100 series, comprising models EV-NX100ZBABDE, EV-NX100ZBAWDK, EV-NX100ZBBBSE, EV-NX100ZBABDK, and EV-NX100ZBAWSE, offers a blend of advanced technology and user-friendly features aimed at both photography enthusiasts and casual users. These models are compact system cameras that provide impressive image quality driven by their APS-C sensors.

At the heart of the EV-NX100 series is the 20.3-megapixel APS-C CMOS sensor, delivering rich, vibrant colors and exceptional detail, even in low-light conditions. This large sensor is a significant advantage compared to traditional compact cameras, allowing users to capture stunning images with a shallow depth of field, creating beautiful bokeh effects.

One of the standout features of the EV-NX100 series is the lens versatility. The models are compatible with a range of interchangeable lenses, making it easy to adapt to different photography styles. This flexibility, combined with a fast autofocus system, ensures that users can quickly capture fleeting moments with precision.

Samsung has also integrated Wi-Fi connectivity into these models, enabling easy sharing of images to social media platforms or transferring to smartphones and tablets. This feature is particularly appealing in today's social media-driven environment, making it effortless to showcase photographic works on the go.

Another notable characteristic is the Smart Mode feature, which offers a variety of scene modes tailored for specific shooting conditions. Users can choose modes such as Night, Macro, or Landscape, allowing them to achieve optimal results without extensive manual adjustments.

The EV-NX100 series is designed for ease of use, featuring a customizable user interface and a clear LCD screen for intuitive navigation. Many users will appreciate the in-camera editing options, which allow for basic adjustments on the fly, ensuring that images are ready for sharing instantly.

Battery life is also commendable, with the ability to capture hundreds of shots on a single charge, making these cameras ideal for both day trips and extended photography sessions.

Overall, the Samsung EV-NX100 series represents a thoughtful integration of powerful photographic capabilities and user-friendly features, making them a suitable choice for anyone looking to elevate their photography experience, whether they're a seasoned photographer or just starting their journey.