Samsung UE42F5000AWXXH Remote control does not work below, There is no picture/video, Others

Page 12

Issues

Solutions and Explanations

No Picture, No Video

 

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

The TV will not turn on.

• Make sure the wall outlet is working.

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The

 

 

remote control does not work” below.

 

 

 

• Ensure the Sleep Timer is set to Off in the Time menu.

The TV turns off automatically.

• If your PC is connected to the TV, check your PC power settings.

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

• When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if there is no signal.

 

 

 

• Check cable connections (remove and reconnect all cables connected to the TV and external devices).

 

• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV

There is no picture/video.

input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

• Make sure your connected devices are powered on.

 

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

Aerial (Air/Cable) Connection

 

 

 

 

• Make sure the Aerial cable is connected securely.

The TV is not receiving all channels.

• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial

setup) and wait for all available channels to be stored.

 

 

• Verify the Aerial is positioned correctly.

 

 

The picture is distorted: macro block

• Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and

action movies.

error small block, dots, pixelization

• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

Others

 

 

 

The picture will not display in full

• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.

• Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV.

screen.

• Adjust the picture size options on your external device or TV to full screen.

 

 

 

 

• Replace the remote control batteries with the poles (+/–) in the right direction.

The remote control does not work.

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for

doesn’t turn the TV on or off, or

the SAMSUNG TV code.

adjust the volume.

 

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.

appears.

 

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is

 

unavailable in the Self Diagnosis

• This function is only available with digital channels from an Aerial / RF / Coax connection.

Test menu.

 

 

 

TV is tilted to the right or left side.

• Remove the stand base from the TV and reassemble it.

 

 

There are difficulties assembling the

• Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use a magnetized

stand base.

screw driver.

 

 

The Broadcasting menu is grey out

• The Broadcasting menu is only available when the TV source is selected.

(unavailable).

 

 

 

English - 12

[UF40005000-ZGZT]BN68-04784B-05L04.indb 12

2013-11-20 ￿￿ 5:29:23

Image 12
Contents Samsung 7267864, € 0.07/min 02-201-24-18051 331 07001 33 11 , share cost tariffEnglish Securing the Installation Space For more information on how to use e-Manual PStill image warning List of Features AccessoriesMedia Play ManualViewing the Remote Control Installing batteries Battery size AAAUsing the TV’s Controller Panel Key Initial SetupStandby mode If You Want to Reset This FeatureConnections Your service provider List is updatedChanging the Input Source TV / Ext. / HDMI1 / HDMI2/DVI / AV / ComponentHow to search for a topic on the index You can also access it through the menuOO MENUm→ Support → e-Manual → Entere Screen DisplayTeletext Feature Teletext pages are organized according to six categoriesTroubleshooting Remote control does not work below Ensure the Sleep Timer is set to Off in the Time menuMake sure your connected devices are powered on Setup and wait for all available channels to be storedSupport Use Mode Check and change the signal/sourceIssues Check the cable connections and reconnect themInstalling the Wall Mount Wall Mount Kit Specifications VesaWall mount kit is not supplied but sold separately Rear panel may differ depending on the modelSecuring the TV to the Wall Anti-theft Kensington LockTo avoid the TV from falling Untie the string before moving the TVStorage and Maintenance LicenceSpecifications Supported Video Formats Supported Subtitle FormatsSupported Photo Formats Supported Music FormatsFull available resolution MACAchtung! Wichtige Sicherheitshinweise Warnung bei Standbildern Absichern des AufstellbereichsWeitere Informationen zur Verwendung des e-Manuals S Liste der Funktionen ZubehörLesen des ganzen Handbuch auf dem Bildschirm. S KabelhalterungFernbedienung Einlegen von Batterien Batteriegröße AAAStartkonfiguration Standby-ModusSo setzen Sie diese Funktion zurück Anschlüsse Ändern der Eingangsquelle Ist, wird die Meldung „Udating Completed AktualisierungAktualisiert ist Wenn das Konfigurieren der Kanalinformationen abgeschlossenOO MENUm→ Unterstützung → e-Manual → Entere BildschirmanzeigeSo suchen Sie auf der Indexseite nach einem Thema Videotextfunktion Die Videotextseiten sind in sechs Kategorien unterteiltFehlerbehebung Probleme Lösungen und Erklärungen Kein Bild, kein Video Automatisch ausFernsehgerät und den externen Geräten Source auf der FernbedienungSignal oder „Kein Signal oder Interface eingesetzt wurde Gewissen Wiedergabeproblemen kommenDes Fernsehers verloren ModusauswahlAnbringen der Wandhalterung Warnhinweise zur SteckerabdeckungSpezifikation Vesa der Wandhalterung Rückseite des FernsehgerätsBefestigen des Fernsehgeräts an der Wand Kensington Lock als DienstahlsicherungSo verhindern Sie, dass das Fernsehgerät umkippt Lösen Sie das Band, ehe Sie den Fernseher bewegenLagerung und Wartung LizenzTechnische Daten Unterstützte Videoformate Unterstützte Formate für UntertitelUnterstützte Fotoformate Unterstützte Formate für MusikHöchste verfügbare Auflösung Avertissement ! Consignes de sécurité importantes Sécurisation de l’espace d’installation En reconfigurant les réglagesAvertissement d’image fixe Programmes TV, unAccessoires Des frais dadministration peuvent vous être facturés siListe des fonctions Carte de garantie / Guide réglementairePrésentation de la télécommande Installation des piles type de pile AAAConfiguration initiale Mode VeilleUtilisation du contrôleur du téléviseur touche de panneau Si vous souhaitez réinitialiser cette fonctionConnexions Changement de la source dentrée TV / Ext. / HDMI1 / HDMI2/DVI / AV / ComposantLa liste des chaînes est mise à jour OO MENUm→ Assistance → e-Manual → Entere AffichageRecherche d’une rubrique dans la page d’index Enter E. Le e-Manual affiche la page souhaitéeFonction Télétexte Les pages de télétexte sont organisées en six catégoriesRésolution des problèmes De régler le volume Le message Mode non pris en Le téléviseur ne sallume pasPrise murale est opérationnelle Le téléviseur séteintOu Signal faible ou inexistant Vérifiez et modifiez le signal/la sourceOu vidéo Bord du cadre du téléviseurInstallation du support mural Avertissements de la jaquette de couvertureCaractéristiques du kit de fixation murale Vesa Panneau arrière du téléviseurFixation du téléviseur au mur Verrou antivol KensingtonPour éviter toute chute du téléviseur Au téléviseurStockage et entretien LicenseConditions ambiantes Température en service Résolution de l’affichageDimensions L x H x P Corps Humidité en fonctionnementFormats vidéo pris en charge Formats de sous-titres pris en chargeFormats de photo pris en charge Formats musicaux pris en chargeRésolution complète disponible Attenzione! Istruzioni importanti per la sicurezza Messa in sicurezza della posizione di installazione Riconfigurando le impostazioni dellapparecchioAvvertenza per la visualizzazione di immagini fisse Ulteriori informazioni sulluso del Manuale elettronico PAccessori Elenco delle funzioni disponibiliVista del telecomando Inserimento delle batterie tipo AAAUso del Controller TV tasto pannello Impostazione inizialeModalità Standby Per reimpostare questa funzioneCollegamenti Modifica della sorgente di ingresso TV / Est. / HDMI1 / HDMI2/DVI / AV / ComponenteContattare il fornitore del servizio Completata, viene visualizzato il messaggio AggiornamentoOO MENUm→ Supporto → e-Manual → Entere Visualizzazione a schermoItaliano Passaggio dal manuale elettronico ai menu corrispondentiFunzione Teletext Le pagine Teletext sono organizzate in base a sei categorieTasto 8memorizza Riprendere la visualizzazioneRicerca e risoluzione guasti Il volume Viene visualizzato il messaggio Il televisore si spegneAutomaticamente Acceso Minuti di mancanza di segnaleVideo Consiglia di utilizzare cavi con connettori daLa TV Il menu PIP non è disponibile Segnale criptato o SegnaleInstallazione del supporto a parete Prestare attenzione al coperchio/jackSpecifiche del kit di supporto a parete Vesa Pannello posteriore del televisoreFissaggio del televisore alla parete Blocco antifurto KensingtonPer evitare una eventuale caduta del televisore Slegare il cavo prima di spostare il televisoreConservazione e manutenzione LicenzaSpecifiche Formati video supportati Formati sottotitoli supportatiFormati fotografici Supportati Formati audio supportatiRisoluzione migliore Schema blocco Potrebbe differire in base al modelloThis page is intentionally Left blank
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