CI+ does not work, Intermittent Wi-Fi | Samsung UE55NU8500TXXU

The CI+ does not work.

•• Your Samsung TV conforms to the CI+ 1.4 standards.

•• Where a CI+ Common Interface module is incompatible with this device then please remove the module and contact the CI+ operator for assistance.

The remote control does not work.

•• Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable box or satellite box remote control to operate the TV. Refer to the cable box or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings

>General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

Single story

Multi story

Wireless router

Wireless repeater

•• Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

English

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UE55NU8500TXXU, UE65NU8509TXZG specifications

The Samsung UE65NU8509TXZG and UE55NU8500TXXU are part of Samsung's NU8500 series, known for their premium display quality and cutting-edge technologies that enhance the viewing experience. Both models feature a sleek and modern design, making them an attractive addition to any living space.

One of the standout features of these Samsung televisions is the Quantum HDR technology, which elevates the brightness and contrast levels, allowing for a more vibrant and lifelike picture. This technology ensures that both bright and dark scenes are displayed with remarkable clarity and detail, enhancing the overall visual experience.

Both models incorporate 4K Ultra HD resolution, providing four times the pixel density of Full HD. This means viewers can enjoy sharper images and improved detail in every scene, whether watching movies, sports, or playing video games. The vibrant color reproduction is further enhanced by the Dynamic Crystal Color technology, which delivers a wider color spectrum and deeper saturation, allowing for more realistic images.

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Another technological advancement in these models is the Ultra Black technology, which minimizes reflections in bright rooms, ensuring that viewers can enjoy their favorite content without distractions. Additionally, the TVs come equipped with multiple HDMI and USB ports, providing ample connectivity options for external devices like gaming consoles, soundbars, and Blu-ray players.

The Samsung UE65NU8509TXZG and UE55NU8500TXXU also support HDR10+ content, which allows for dynamic tone mapping, adjusting the brightness levels for each scene to deliver an exceptional viewing experience. This feature makes these TVs particularly suitable for movie enthusiasts who want to experience films in the way they were intended to be seen.

In summary, the Samsung UE65NU8509TXZG and UE55NU8500TXXU deliver an impressive array of features and technologies, from Quantum HDR and 4K resolution to advanced smart capabilities and superior audio options. These characteristics make them an ideal choice for anyone looking to elevate their home entertainment experience.