Samsung UE65NU8509TXZG, UE55NU8500TXXU What is Remote Support?, Eco Sensor and screen brightness

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Video App problems (Youtube etc)

•• Change the DNS to 8.8.8.8. Select

> Settings > General > Network > Network Status > IP Settings >

DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•• Reset by selecting

> Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily get Samsung Remote Support service for your TV:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section. ( > Settings > Support)

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the technician.

4.The technician will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go

to > Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

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Contents Series Learning the e-Manuals assistance functions Please read the Safety Instructions before using your TV Page Contents Whats in the Box? TV Installation Mounting the TV on a wallProviding proper ventilation for your TV Installation with a stand Installation with a wall mountAttaching the TV to the Stand Preventing the TV from falling Samsung Smart Remote About the Buttons on the Samsung Smart RemotePairing the TV to the Samsung Smart Remote Installing batteries into the Samsung Smart RemoteRunning the Initial Setup Using the TV ControllerNetwork Connection Wireless Connecting to a NetworkNetwork Connection Wired Troubleshooting Troubleshooting and MaintenanceTV won’t turn on Remote control does not work Intermittent Wi-FiCI+ does not work Single story Multi storyWhat is Remote Support? Video App problems Youtube etcEco Sensor and screen brightness How does Remote Support work?Caring for the TV Specifications Specifications and Other InformationEnvironmental Considerations Licences Decreasing power consumptionRecommendation EU Only Page This page is intentionally Left blank Vor dem Lesen der Bedienungsanleitung Lernen der Assistenzfunktionen des e-ManualAchtung! Wichtige Sicherheitshinweise Gefahr Durch Stromschlagnicht ÖffnenPage Inhalt Lieferumfang Installation des Fernsehgeräts Montieren des Geräts an der WandInstallation mit Standfuß Installation mit Wandhalterung Ausreichende Belüftung Ihres GerätsBefestigen des Fernsehgeräts am Standfuß Daten der Vesa GewindebohrungVerwenden des Kippschutzes Die Samsung Smart Remote Über die Buttons auf der Samsung Smart RemoteKoppeln des Fernsehgeräts mit der Samsung Smart Remote Einsetzen der Batterien in die Samsung Smart RemoteAusführen der Ersteinrichtung Verwenden des TV-SteuerungsNetzwerkverbindung Drahtlos Verbinden mit einem NetzwerkNetzwerkverbindung Kabel Fehlerbehebung Fehlerbehebung und WartungDer Fernseher kann nicht eingeschaltet werden Wi-Fi-Aussetzer CI+ funktioniert nichtDie Fernbedienung funktioniert nicht EinstöckigMehrstöckigProbleme mit Video Apps Youtube usw Was ist Fernunterstützung?Öko-Sensor und Bildschirmhelligkeit Wie funktioniert Remote Support?Pflegen des Fernsehgeräts Technische Daten Technische Daten und weitere InformationenUmgebungsbedingungen Lizenzen Verringern des StromverbrauchsEmpfehlung Nur EU Deutsch Diese Seite wurde absichtlich leer belassen Avant de lire le présent manuel de lutilisateur Avertissement ! Consignes de sécurité importantes Risque DE Choc ÉLECTRIQUE.NE PAS OuvrirPage Sommaire Contenu de la boîte Installation du téléviseur Fixation du téléviseur à un murVentilation adaptée de votre téléviseur Installation sur un socle Installation sur un support muralFixation du téléviseur sur le socle Conseils pour éviter toute chute du téléviseur Les Samsung Smart Remote Propos des boutons de la Samsung Smart RemotePairage du téléviseur au Samsung Smart Remote Insertion des piles dans le Samsung Smart Remote04 Exécution de la configuration initiale Utilisation de contrôleur TVConnexion réseau Sans fil Connexion à un réseauConnexion réseau Câble Résolution des problèmes 06 Résolution des problèmes et entretienLe téléviseur ne sallume pas La télécommande ne fonctionne pas Connexion Wi-Fi instableLe module CI+ ne fonctionne pas Les réglages du téléviseur sont perdus après 5 minutesQuest que lassistance à distance ? Capteur Eco et luminosité de lécranProblèmes avec les applications vidéo YouTube, etc Comment lassistance à distance fonctionne-t-elle ?Entretien du téléviseur Caractéristiques techniques Conditions ambiantesRecommandation UE uniquement Réduction de la consommation dénergiePage Cette page est laissée Intentionnellement Vierge Prima di leggere questo manuale dellutente Conoscere le funzioni di assistenza delle-ManualAvvertenza! Istruzioni importanti di sicurezza Page Indice Contenuto della confezione Installazione TV Montaggio del televisore a pareteDimensione del Specifiche Vite Televisore Installazione con piedistalloGarantire unadeguata ventilazione al televisore Montaggio del televisore sul piedistalloPrevenire la caduta del televisore Conoscere i tasti del Samsung Smart Remote Tasto NumeroPage Eseguire la funzione Impostazione iniziale Uso di Controller TVConnessione alla rete Connessione di rete WirelessConnessione di rete Cablata Risoluzione dei problemi Risoluzione dei problemi e manutenzioneIl televisore non si accende Wi-Fi intermittente CI+ non funzionaIl telecomando non funziona Le impostazioni TV vengono perse dopo 5 minutiProblemi di applicazioni video Youtube ecc Cosè lAssistenza remota?Sensore Eco e luminosità dello schermo Come funziona lassistenza da remoto?Manutenzione del televisore Specifiche Specifiche e altre informazioniCaratteristiche ambientali Licenze Riduzione del consumo energeticoRaccomandazioni Solo UE Italiano Questa pagina Questa pagina Questa pagina Contact Samsung World Wide
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UE55NU8500TXXU, UE65NU8509TXZG specifications

The Samsung UE65NU8509TXZG and UE55NU8500TXXU are part of Samsung's NU8500 series, known for their premium display quality and cutting-edge technologies that enhance the viewing experience. Both models feature a sleek and modern design, making them an attractive addition to any living space.

One of the standout features of these Samsung televisions is the Quantum HDR technology, which elevates the brightness and contrast levels, allowing for a more vibrant and lifelike picture. This technology ensures that both bright and dark scenes are displayed with remarkable clarity and detail, enhancing the overall visual experience.

Both models incorporate 4K Ultra HD resolution, providing four times the pixel density of Full HD. This means viewers can enjoy sharper images and improved detail in every scene, whether watching movies, sports, or playing video games. The vibrant color reproduction is further enhanced by the Dynamic Crystal Color technology, which delivers a wider color spectrum and deeper saturation, allowing for more realistic images.

Samsung's Smart TV platform is another notable feature of the UE65NU8509TXZG and UE55NU8500TXXU models. With this smart functionality, users can effortlessly access various streaming services, apps, and content. The intuitive interface makes navigation simple, providing quick access to popular services like Netflix, YouTube, and more. Integrated voice assistants such as Bixby also enhance the usability, allowing users to control their TV using voice commands.

Another technological advancement in these models is the Ultra Black technology, which minimizes reflections in bright rooms, ensuring that viewers can enjoy their favorite content without distractions. Additionally, the TVs come equipped with multiple HDMI and USB ports, providing ample connectivity options for external devices like gaming consoles, soundbars, and Blu-ray players.

The Samsung UE65NU8509TXZG and UE55NU8500TXXU also support HDR10+ content, which allows for dynamic tone mapping, adjusting the brightness levels for each scene to deliver an exceptional viewing experience. This feature makes these TVs particularly suitable for movie enthusiasts who want to experience films in the way they were intended to be seen.

In summary, the Samsung UE65NU8509TXZG and UE55NU8500TXXU deliver an impressive array of features and technologies, from Quantum HDR and 4K resolution to advanced smart capabilities and superior audio options. These characteristics make them an ideal choice for anyone looking to elevate their home entertainment experience.