Samsung UE40HU6900SXTK, UE55HU6900SXTK, UE50HU6900SXZG, UE40HU6900SXXH manual Troubleshooting

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Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV

 

and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to

 

match the TV's input connections. For example, if the output of an external device is

 

HDMI, it should be connected to an HDMI input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the device’s

 

power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed with their

work.

polarities (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-

set top box doesn’t turn the TV

Top-Box user manual for the SAMSUNG TV code.

on or off or adjust the volume.

 

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English - 20

Image 20
Contents Ultra High Definition Risk of Electric Shock do not Open EnglishWhats in the Box? Attaching the TV to the Stand Installing the Wall Mount KitWall Mount Kit Specifications Vesa 50 ~ Providing Proper Ventilation for Your TVOther Cautions To Avoid the TV from Falling Arrange the cables using the Cable HolderSecuring the TV to the Wall Connecting devices to your TV Attaching the CI Card AdapterNetwork Connection Wireless Connecting to a NetworkUsing the CI or CI+ Card Network Connection Wired Adsl / Vdsl / Cable TV Modem Cable Not SuppliedTV Rear Panel LAN Port on the Wall Modem CableRemote Control Installing the batteries Battery size AAAChanges the source Changes the volume ¢ Turns the sound on/offSamsung Smart Control Turning on the TV Inserting Batteries into Samsung Smart ControlTV Upgrade using UHD Evolution Kit sold separately Initial setup Password ChangeChanging the TV’s password Selecting the video sourceUsing the Samsung Smart Control Pairing the Samsung Smart ControlReconnecting Samsung Smart Control When you see this alarm icon on the screenUsing the TV by Moving the Samsung Smart Control Using the TV with the TouchpadSetting Up the Universal Remote Control Controlling External Devices with the TV RemoteViewing more TV features Additional e-Manual FeaturesLoading Pages using Keywords Launching the e-ManualUsing the History to Load Previously Read Pages Accessing the Menu from the e-Manual Try NowUpdating the e-Manual to the Latest Version Loading Pages from the IndexTroubleshooting English What is Remote Support? Storage and MaintenanceHow Does it Work? Support section Provide the Pin# to AgentTV Specifications Standby modeRecommendation EU Only LicencesStill image warning This page is intentionally Left blank Achtung! Wichtige Sicherheitshinweise DeutschInhalt der Verpackung? CI-KartenadapterSpezifikation Vesa der Wandhalterung Befestigen des Fernsehgeräts am StandfußAnbringen der Wandhalterung Ausreichende Belüftung Ihres Fernsehgeräts Weitere VorsichtsmaßnahmenProdukt nicht befolgt Produktfamilie ZollBefestigen des Fernsehgeräts an der Wand Ordnen Sie die Kabel mit Hilfe des KabelhaltersSo verhindern Sie, dass das Fernsehgerät herunterfällt Einem festen Kabel miteinander, und ziehen Sie es dann festAnschließen von Geräten an Ihren Fernseher Befestigen des CI-KartenadaptersNetzwerkverbindung Drahtlos Verbinden mit einem NetzwerkVerwenden der „CI- oder „CI+-Karte Modemkabel LAN-Kabel Netzwerkverbindung KabelIP-Router mit DHCP-Server Fernbedienung Einsetzen von Batterien Batteriegröße AAA¡ £ Bewegen des Zeigers oder Fokus Hiermit wechseln Sie die SignalquelleForm und Farbe können je nach Modell unterschiedlich sein Einschalten des Fernsehgeräts Einsetzen der Batterien in die Samsung Smart ControlDeutsch Hiermit wählen Sie die Videosignalquelle aus AnfangseinstellungÄndern des Kennworts Ändern des Kennworts für das FernsehgerätPairing-Verfahren mit der Samsung Smart Control Wenn Sie dieses Alarm-Symbol auf dem Bildschirm sehenAlarmsymbol bei schwacher Batterieladung Verwenden von Samsung Smart ControlBedienen des Fernsehgeräts mit dem Touchpad Einrichten der Universalfernbedienung Anzeigen weiterer Fernsehfunktionen Starten des e-ManualWeitere Funktionen im e-Manual Wenn eine Beschreibung nicht auf einen Bildschirm passtAktualisieren des e-Manual auf die neuste Version Laden von Seiten aus dem Index herausVerwenden von Verlauf, um zuvor geladene Seiten anzuzeigen Zugriff auf das Menü aus dem e-Manual Jetzt testFehlerbehebung Hinweise zum Öko-Sensor und zur Bildschirmhelligkeit Was ist Fernunterstützung? Lagerung und WartungWie funktioniert das? Öffnen Sie das Menüauf Wählen SieTechnische Daten des Fernsehgeräts Standby-ModusEmpfehlung Nur EU LizenzenWarnung bei Standbildern This page is intentionally Left blank Avertissement ! Consignes de sécurité importantes FrançaisAccessories Adaptateur de carte CICaractéristiques du kit de montage mural Vesa Installation du kit de montage muralFixation du téléviseur sur le socle Pouces Ventilation adaptée de votre téléviseurAutres avertissements Pour éviter toute chute du téléviseur Fixation du téléviseur au murFixez les câbles à laide du porte-câble Connexion de périphériques au téléviseur Connexion de ladaptateur de carte CIConnexion réseau Sans fil Connexion à un réseauUtilisation de la carte dinterface commune CI ou CI+ Connexion réseau Câble Adsl / Vdsl / TV par câble Câble modem non fourniPanneau arrière du téléviseur Port LAN mural Câble LANTélécommande Installation des piles type de pile AAAReturn Permet de revenir au menu Touchpad Posez un doigt sur leLélément mis en évidence Mise sous tension du téléviseur Insertion des piles dans le Samsung Smart ControlFrançais Configuration initiale Sélection de la source du signal vidéoModification du mot de passe Modification du mot de passe du téléviseurLorsque cette icône dalarme saffiche à lécran Utilisation du Samsung Smart ControlPairage du Samsung Smart Control Reconnexion du Samsung Smart ControlUtilisation du téléviseur à laide du Touch Pad Affichage de la télécommande à lécran télécommande virtuelle Configuration de la télécommande universelleVoir dautres fonctions du téléviseur Lancement du e-ManualFonctionnalités supplémentaires du e-Manual Si une description ne tient pas dans un seul écranMise à jour du e-Manual vers la dernière version Chargement de pages à partir de la page dindexAccès au menu à partir de le-Manual Essayer Chargement des pages de référenceRésolution des problèmes Français Comment cela fonctionne-t-il ? Quest que lassistance à distance ?Stockage et entretien Mode Veille Spécifications du téléviseurRecommandation UE uniquement Avertissement relatif aux images fixesThis page is intentionally Left blank Avvertenza! Istruzioni importanti di sicurezza ItalianoContenuto della confezione Specifiche del kit di montaggio a parete Vesa Installazione del kit di montaggio a pareteMontaggio del televisore sul piedistallo Garantire unadeguata ventilazione al televisore Altre precauzioniPer evitare una eventuale caduta del televisore Fissaggio del televisore alla pareteDisporre i cavi utilizzando il reggicavo Collegamento dei dispositivi al televisore Collegamento delladattatore di schede CIUso della Scheda CI o CI+ Connessione di rete WirelessConnessione alla rete Connessione di rete Cablata Adsl / Vdsl / TV via cavo Cavo Modem non in dotazionePannello posteriore del televisore Porta LAN a parete Router IP con server DhcpTelecomando Inserimento delle batterie tipo AAAPer regolare il volume ¢ Attiva/Disattiva laudio Collegamenti diAccensione del televisore Inserimento delle batterie nello Samsung Smart ControlItaliano Cambio password Modifica della password del televisoreImpostazione iniziale Selezione della sorgente videoUso dello Samsung Smart Control Abbinamento dello Samsung Smart ControlRiconnessione dello Samsung Smart Control Quando sullo schermo appare questa icona di allarmeUso del televisore muovendo lo Samsung Smart Control Uso del televisore con il touchpadLa disponibilità dipende dal modello e dallarea Configurazione del telecomando universaleControllo dei dispositivi esterni con il telecomando TV Vista di altre funzioni TV Avvio delle-ManualFunzioni e-Manual supplementari Se la descrizione è lunga e comprende più di una paginaAccesso al Menu dalle-Manual Prova ora Aggiornamento delle-Manual allultima versione disponibileCaricamento delle pagine dalla pagina dellindice Caricamento pagine di riferimentoRisoluzione dei problemi Italiano Cosè lAssistenza remota? Conservazione e manutenzioneCome funziona? Samsung e richiedereSpecifiche TV Modalità StandbyRaccomandazioni Solo UE LicenzeAvvertenza per la visualizzazione di immagini fisse This page is intentionally Left blank
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UE55HU6900SXZF, UE55HU6900SXZG, UE50HU6900SXZF, UE50HU6900SXZG, UE50HU6900SXTK specifications

Samsung has made a significant mark in the television industry with its wide array of models aimed at offering superior viewing experiences. Among its offerings, the UE40H6410ASXTK, UE75HU7590LXZG, UE65H8000ALXTK, UE65HU8290LXZG, and UE55HU6900SXXH stand out for their advanced features and technologies tailored to meet diverse consumer needs.

Starting with the UE40H6410ASXTK, this model boasts a 40-inch Full HD display, delivering exceptional picture quality. The television features Samsung's Clear Motion Rate technology, which enhances motion clarity, making it ideal for fast-paced content such as sports and action films. Its Smart TV functionality provides access to a wide range of apps and streaming services, while Film Mode enhances the viewing experience for movie enthusiasts.

Moving to the UE75HU7590LXZG, this impressive 75-inch 4K Ultra HD TV offers four times the resolution of Full HD, ensuring stunning detail and vibrant colors. The presence of Samsung’s UHD Upscaling technology elevates lower-resolution content to near-4K quality. Additionally, the Micro Dimming Pro feature optimizes contrast and color for a superior viewing experience. Its sleek design and large screen are perfect for home theaters, drawing viewers into a cinematic experience.

The UE65H8000ALXTK is another notable model featuring a 65-inch curved screen, which creates a more immersive viewing experience by wrapping the display around the viewer. This model utilizes Samsung’s Precision Black technology to enhance contrast, and includes a quad-core processor for seamless multitasking. With its Smart Hub, users can easily navigate content and access apps, sports scores, and social networking features.

Next, the UE65HU8290LXZG focuses on 4K resolution and Smart capabilities. This model integrates Samsung’s UHD Picture Engine for improved image quality across various sources. 3D capabilities also add a layer of depth to the viewing experience. The sleek design complements modern aesthetics, making it a stylish addition to any living space.

Lastly, the UE55HU6900SXXH, a 55-inch 4K Ultra HD TV, combines elegance with advanced technology. The model features Smart TV capabilities along with Samsung’s Wide Color Enhancer Plus, which broadens the color palette for more vivid images. The intuitive Smart Hub interface allows users easy access to their favorite content, making high-definition entertainment convenient and enjoyable.

In summary, these Samsung models exemplify cutting-edge technology in the television sector, offering an array of features that cater to different viewing preferences and environments. Whether it's for casual viewing, gaming, or movie nights, these TVs promise to elevate the home entertainment experience.