Samsung GT-S5301ZKADBT, GT-S5301ZKAWIN, GT-S5301ZKATPH Your device freezes or has fatal errors

Page 128

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

●●

●●

●●

●●

●●

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device’s software is upgraded to the latest version.

If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reset the device to regain functionality. If your device is still responsive and an application is frozen, close the application with the task manager. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds.

If this problem persists, perform a factory data reset. In the application list, select Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting

128

Image 128

Contents

GT-S5301 Using this manual Read me firstUsing this manual Instructional icons CopyrightTrademarks Android logo, Google, Google Maps, GoogleContents 100 102104 105Tools 125 126Other accessories may not be compatible with your device UnpackDevice layout Main antennaKeys Insert the SIM or Usim card and the battery Charge the battery Insert the battery Replace the back cover››Charge with a travel adapter Assembling Decrease the brightness of the display ››Reduce the battery consumption››Charge with a USB cable Insert a memory card optional ››Remove a memory card Unmount SD cardAttach a hand strap optional ››Format a memory cardGetting started Turn on or off your deviceUse the touch screen Drag TapTap and hold Double-tap Tap an item twice quicklyFlick PinchLock or unlock the touch screen and the keys Get to know the Home screenIndicator icons ››Use the notifications panel Tap and hold an item, and then drag it to the rubbish bin ››Move an item on the Home screen››Remove an item from the Home screen Press the Back key to return to the previous screen ››Use widgetsAdd, remove, or reorganise panels Select an application Access applications››Organise applications ››Uninstall an application ››Access recently-used applicationsUninstall ››Download an applicationLaunch multiple applications Customise your device››Manage applications ››Change the display language››Adjust the device’s volume ››Switch to Silent mode››Select a wallpaper for the Home screen ››Change the display font››Adjust the brightness of the display Application list, select Settings → Security →››Lock your device Screen lock → PatternScreen lock → PIN Screen lock → Password››Lock your SIM or Usim card ››Activate the Find my mobile feature Application list, select Settings → Security → SIMChange Alert Select SignEnter text ››Change the text input method››Enter text with the Samsung keypad → Portrait keyboard types → a keypad typeAppropriate character appears Select To switch to ABC modeSelect to switch to Number mode Select a number ››Copy and paste text Mode Function Select To switch to Symbol modeSelect a symbol ››Answer a call Calling››Make a call ››Reject a call ››Make an international call››Use a headset ››Use options during a voice call››View and dial a missed call Select Create Enter a number and select Save ››Set auto rejectionSelect Auto reject list Select Enable FDN Additional settings → Call barring → a call type››Set call diverting ››Set call barring››View a call or message log Messages››Set call waiting Application list, select Messaging → Add recipients ››Send a text message››Send a multimedia message ››View a text or multimedia message ››Listen to a voicemail message››View an email message Google Mail››Send an email message To forward the message to other people, select → Forward From the message view, use the following options→ Replay all ››Set up an email account ››View an email message ››Add a contact to your friend list Talk››Set your status Application list, select Talk ChatON››Start a conversation Messenger Google+Camera ››Take a photoEntertainment ››Change the shooting mode ››Customise camera settings TimerCamera takes a photo ScreenSignal may be obstructed, such ››Record a videoShooting in locations where As between buildings or in lowEntertainment ››Customise camcorder settings RecordingTo a multimedia message or for saving NormallyGallery ››View an imageEntertainment Video Player Play a videoApplication list, select Gallery Select to begin playback››Play a video ››Customise video player settings Music Player ››Add music files to your device››Play music Copy to your memory cardFile tap and hold ››Create a playlist Enter a title for your new playlist and select OKSelect Add music Select the files to include and select Done››Customise music player settings FM RadioMusic library screen Time››Listen to the FM radio Search for an available radio station››Customise FM radio settings ››Save radio stations automatically››Add a radio station to the favourites list Only from radio stations that provideOption Function Alternative FrequencyIs weak Set the FM radio to turn off››Find a contact Contacts››Create a contact To edit the contact information, select ››Set a speed dial number››Create your namecard ››Create a group of contacts ››Copy a contactFrom SIM card To SIM card››Import or export a contact From SD card››Change the view mode Planner››Create an event or task Enter the details of the event and select Save››Stop an event alarm ››View an event or task››View a memo Memo››Create a memo Play a voice memo Voice RecorderRecord a voice memo ››Customise voice recorder settings QualityInternet ››Browse a webpageNumber Function View thumbnails of active browser windows ››Search for information by voice ››Bookmark your favourite webpage››Download a file from the Internet Add friends Latitude››View your recent history Maps ››Search for a locationTo search for a location by voice, select Select the location to view its detailsWhen you are finished, press the Option key and select ››Get directions to a specific destinationWhile viewing the map, use the following options Clear MapSelect Uninstall → OK Play StoreNavigation Learn to get spoken directions to your destinationLocal Samsung AppsYouTube Application list, select YouTube. Select a video››Upload a video Application list, select YouTube Scroll rightUSB connections ››Connect with Samsung Kies››Connect with Windows Media Player Connect your device to a computer with a USB cable››Connect as a media device ››Connect as a camera deviceSelect Connected as a media device → Media device MTP Transfer files between your device and the computer››Find and connect to a Wi-Fi AP Wi-Fi››Activate the Wi-Fi feature ››Add a Wi-Fi AP manually Application list, select Settings → Wi-FiAdvanced options Press a WPS button on the AP within 2 minutesWi-Fi Direct ››Set the static IP settingsApplication list, select Settings → More settings → Wi-Fi Direct››Send data via Wi-Fi ››Receive data via Wi-Fi→ Tethering and portable hotspot → Portable Wi-Fi hotspot Mobile network sharing››Share your device’s mobile network via USB Tethering and portable hotspotBluetooth ››Share your device’s mobile network via Bluetooth››Activate the Bluetooth feature ››Send data via BluetoothApplication list, select Settings → Bluetooth → ››Find and pair with another device››Receive data via Bluetooth GPS››Activate location services VPN connections››Set up a VPN profile VPN → Add VPN network››Connect to a private network Option FunctionVPN server Connect››Set an alarm Select Create alarmCalculator ClockSearch ››Stop an alarmDownloads Learn to access various types of files saved in your device My Files››Supported file formats ››View a fileApplication list, select Quickoffice Quickoffice››Open a document SIM Toolkit Access the setting options Data usage››Mobile networks More settings››Flight mode ››Wi-Fi Direct Set up and manage virtual private networks VPNsSound ››Tethering and portable hotspotDisplay WallpaperBattery Location servicesStorage Application managerSecurity Encrypt external SD card SIM Change Alert Activate the Find my mobile featureSet up SIM card lock ››Language ››DefaultLanguage and input To change the Samsung keypad settings, select ››Google voice typing››Samsung keyboard Portrait keyboard types Select a keypad type››Pointer speed ››Voice search››Text-to-speech output Back up and reset Change the settings for managing settings and dataBackup account Set up or edit your Google backup account Date and timeAnswering key Set to answer calls by pressing the Home key AccessibilityCall answering/ending Development device ID View your device’s development ID Change the settings for application developmentDeveloper options About device Using Lock SIM card Your device freezes or has fatal errors If using a headset, ensure that it is properly connected Ensure that you have pressed the Dial keyNumber you are dialling Ensure that your device is turned onDevice beeps and the battery icon is empty Error messages appear when opening music files Another Bluetooth device is not located Index Memory card Tethering To install Samsung Kies PC Sync

Related manuals

Manual 133 pages 37.75 Kb

Manual 133 pages 36.88 Kb

Manual 558 pages 34.46 Kb

Manual 136 pages 61.61 Kb

Manual 135 pages 60.1 Kb

Manual 136 pages 61.22 Kb

Manual 136 pages 10.3 Kb

Manual 136 pages 43.43 Kb

Manual 136 pages 3.44 Kb

Manual 137 pages 49.7 Kb

Manual 137 pages 23.4 Kb

Manual 136 pages 22.15 Kb

Manual 135 pages 21.56 Kb

Manual 136 pages 54.46 Kb

Manual 135 pages 7.42 Kb