Samsung LH55RHEELGW/XE manual 155, Check the followings, Installation issue PC mode, Screen issue

Page 155

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

PC is shown in Source when a PC is not connected.PC is always shown in Source irrespective of whether or not a PC is connected.

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

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Contents Smart Signage TV Table of contents Screen Adjustment Network Specifications Appendix Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Page Operation Ensure the vents are not blocked by tablecloths or curtains Top of the product ProductAn explosion or fire may result Toys or sweets resulting in a serious injuryPage Page Components Warranty card Batteries Quick Setup Guide Regulatory guidePreparations Checking the ComponentsButtons Description PartsControl Panel Panel KeyButtonsDescription ReturnControl menu USB 0.5A, USB 1.0A Reverse SidePort Description To lock an anti-theft locking device Anti-theft LockCH List Home Guide Remote ControlPIP To place batteries in the remote controlVentilation Installation on a Perpendicular WallTilting Angle and Rotation Model name DimensionsInstallation on an Indented Wall Plane viewInstalling the Wall Mount Kit Installing the Wall MountVesa screw hole specs Wall Mount Kit Specifications VesaStandard Screw Quantity Millimeters Connection using the D-SUB cable Analogue type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCSound → set Hdmi Sound to Pcdvi Connection Using an Hdmi CableConnection Using an HDMI-DVI Cable Picture → set each screen mode to Text under Picture ModeConnection Using the AV Cable Connecting to a Video Device――Sound → set Hdmi Sound to Pcdvi Using an Hdmi cable up to 1080pConnecting the antenna Connecting to an Audio SystemConnecting the LAN Cable To watch paid channels, the CI or CI+ Card must be inserted Connecting to a TV Viewing Card slotUsing the CI or CI+ Card To connect the CI CARD, follow these stepsInformation Changing the Input sourceSource Edit NameHome → Player → Enter E Home featurePlayer Play a template stored on a connected USB device Published ContentMy Templates Option Name Operations Available features in the PlayerMenu items in the Player Settings Player page Settings menuNone Default contentReset Safely RemoveName Current time When Content is RunningViewing the details of the content that is running Press the Info button on the remote controlRepeat Picture ModePlaylist MusicTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Monitor Frequency is different from that of the monitor Video AudioFunctions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedWord Device? message appears Clone ProductHome → Clone Product → Enter E PC Connection Cable ID SettingsHome → ID Settings → Enter E Device IDNetwork type Network SettingsWi-Fi Direct ConnectivityHome → Network Status → Enter E Network StatusCheck the current network and Internet connection Picture Mode Home → On/Off Timer → Enter E On/Off TimerOn Timer Holiday Management Off TimerHome → Ticker → Enter E More settingsHome → More settings → Enter E TickerPicture Screen AdjustmentPicture Mode Menu m → Picture → Picture Mode → Enter EMenu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperatureColour Temperature Menu m → Picture → White Balance → Enter E White BalancePoint White BalanceCalibrated value Dont apply GammaCalibrated value GammaDynamic Contrast High Advanced SettingsAdvanced Settings Flesh Tone RGB Only ModeDynamic Contrast Black ToneColour Tone Off Picture OptionsPicture Options Off / Low / Medium / High / Auto / Auto Visualisation Digital Clean ViewColour Tone Mpeg Noise FilterHdmi Black Level Film ModeHdmi Black Level Dynamic BacklightPicture Size 169 Picture SizePicture Size Picture SizeZoom/Position PositionZoom/Position PositionScreen Size ResolutionResolution Off Available resolutions Off / 1024x768 / 1280x768 / 1360x768PC Screen Adjustment Auto AdjustmentPC Screen Adjustment Auto AdjustmentPicture Off Reset PictureReset Picture Picture OffMain picture Sub picture PIP SettingsOnScreen Display OnScreen DisplayPIP Aspect Ratio Source Content OrientationDisplay Orientation Onscreen Menu OrientationScreen Protection Screen ProtectionAuto Protection Time Screen Burn ProtectionScreen Burn Protection TimerTimer TimerOff / Pixel / Rolling bar / Fading screen Immediate displaySide Grey Immediate display OffMDC Message No Signal MessageMessage Display Source InfoMenu Language Reset OnScreen DisplayReset OnScreen Display Menu LanguageMenu m → Sound → Sound Mode → Enter E Sound AdjustmentSound Mode Sound Mode StandardEqualiser Sound EffectVirtual Surround Dialog ClarityDolby Digital Comp Hdmi SoundDolby Digital Comp Hdmi SoundSamsung Audio Device List Speaker SettingsSound Output TV SoundConnectAudio Format Auto VolumeAuto Volume Off Audio FormatMenu m → Sound → Reset Sound → Enter E Reset SoundReset Sound Broadcasting Auto TuningAuto Tuning Auto TuningCable Search Option Auto TuningCancelling Auto Tuning Menu m → Broadcasting → Auto Tuning → Cable Search Option →Terrestrial / Cable AerialAerialTerrestrial Menu m → Broadcasting → Aerial → Enter EOptions Channel ListAdded Ch Favourites 1 ~ FavouritesGuide GuideQuick Navigation Schedule ManagerMenu m → Broadcasting → Schedule Manager → Enter E Schedule ManagerSchedule Manager Deleting channels Edit ChannelIcons found in the edit channel Deleting/registering channelsRename channel Editing registered channelsSelect All Deselect AllMenu m → Broadcasting → Edit Channel Number → Enter E Edit Channel NumberEdit Channel Number Adding the current channel to a favourite channel list Edit FavouritesCreating a favourite channel list Edit FavouritesChanging the order of channels in a favourites channel list Editing favourites channel listsViewing channels saved under a favourite channel list Deleting channels from a favourites channel listCopying channels between favourites channel lists Renaming a favourite channel listAudio Options Audio OptionsAudio Language Audio FormatMenu m → Broadcasting → Programme Rating Lock → Enter E Programme Rating LockProgramme Rating Lock Programme Rating LockMenu m → Broadcasting → Channel Lock → Enter E Channel LockChannel Lock Application Info Common InterfaceCI Menu CAM video transcoding100 Channel SettingsManual Tuning Channel SettingsDelete CAM Operator Profile 101Fine Tune Transfer Channel ListPrimary Teletext 102Digital Text Teletext LanguageNetwork type Network SettingsNetwork 103104 Network Settings WiredConnecting to a Wired Network 105 Automatic Network Settings WiredManual Network Settings Wired Set Network type to Wireless from the Network Settings Network Setting WirelessConnecting to a Wireless Network Automatic Network Setup Wireless107 Manual Network Setup WirelessSelect WPSPBC, press E, and then press E again How to set up using Wpspbc108 If your router has a Wpspbc button, follow these stepsMenu m → Network → Multimedia Device Settings → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Wi-Fi Direct → Enter EScreen Mirroring Screen MirroringDevice Name 110Audio Description AccessibilitySystem 111Enlarge 112Menu Transparency High Contrast113 SetupInitial settings Setup SetupSet the current date and time, and then select Next To watch TV using the product now, select OK114 Clock Clock ModeTime 115116 Sleep Timer117 Auto Source SwitchingPower Control Power ControlAuto Power On Max. Power SavingStandby Control 119Standby Control Network StandbyEco Sensor Eco Solution120 Energy Saving121 Temperature ControlNo Signal Power Off Auto Power OffDevice Manager Keyboard SettingsDevice Manager 122Keyboard Language Switch Input Language123 Keyboard OptionsSelect Mouse Mouse SettingsAdd Bluetooth Mouse 124Menu m → System → Change PIN → Enter E Change PIN125 Change PINButton Lock Safety LockSecurity 126Mobile Connection Lock 127Mobile Connection Lock General General128 Smart SecurityBD Wise 129BD Wise Anynet+ Menu Description 130Anynet+ HDMI-CEC Anynet+ HDMI-CECAuto Turn Off Switching between Anynet+ Devices131 Anynet+ HDMI-CECAnynet+ device ... appears on Troubleshooting for Anynet+Problem Possible Solution 132133 ProblemDivX Video On Demand Game Mode134 Hdmi Hot Plug135 Reset SystemReset System Menu m → System → Reset System → Enter ESelf Diagnosis Signal InformationReset SupportAuto update Software UpdateUse Mode Update nowMenu m → Support → Contact Samsung → Enter E Contact Samsung138 139 Go to Home140 Support Reset AllMenu m → Support → Reset All → Enter E 141USB HDD greater than 2TB is not supported Playing photos, videos and music Media Play142 File system and formats 143Compatible devices with media play Removing a USB device Using a USB deviceConnecting a USB device 144Approving a PC/mobile device connection Playing media content from a PC/mobile device145 146 Features provided in the media content listWhen connected to a home network Dlna Play content saved on a device connected to a home networkOption Name Operations Photos Videos Music Menu items in the media content list147 148 Available buttons and features during photo playback149 Shuffle Available buttons and features during music playback150 151 Supported image resolutionsFile Extension Type Resolution Supported Subtitle and Media play file formatsFile Extension Type Codec Comments 152Supported music file formats Supported Video Formats153 154 Troubleshooting GuideTesting the Product Checking the Resolution and Frequency155 Installation issue PC modeScreen issue Not Optimum Mode is displayed156 Adjust Brightness and ContrastSharpness Sound issue157 158 Go to Sound and change Speaker Settings to Internal159 Remote control issueSource device issue Remote control does not workPIP menu is not available Other issueThere is no sound in Hdmi mode 160IR sensor is not functioning 161Question Answer SettingsHow can I change the resolution? 162Question How do I set powersaving mode?163 164 Specifications165 Rating Typical Max Power Consumption166 Stand-byPixel Clock Sync Polarity KHz MHz Preset Timing Modes167 Model Name RH48E / RH55EHorizontal Frequency 168169 Responsibility for the Pay Service Cost to CustomersAppendix Applicable in countries with separate collection systems 170Correct disposal of batteries in this product Optimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention 171Preventing afterimage burn-in 172173 Licence174 Terminology
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LH55RHEELGW/XE, LH55RHEELGW/EN, LH48RHEELGW/EN specifications

The Samsung LH55RHEELGW/XE is a cutting-edge LED display designed for commercial use, boasting a range of impressive features and technologies that cater to a variety of business needs. With its 55-inch screen, this display offers a large canvas for visuals, making it ideal for retail spaces, corporate environments, and event venues.

One of the standout features of the LH55RHEELGW/XE is its high resolution. The display presents sharp and vivid images with a Full HD resolution of 1920 x 1080 pixels. This ensures that content is crystal clear, making it particularly effective for showcasing promotional materials and important information. The ultra-narrow bezels contribute to a seamless viewing experience, allowing for the creation of video walls that can enhance any environment without distracting from the content being displayed.

Samsung has integrated advanced technologies to further enhance the performance of the LH55RHEELGW/XE. The display is equipped with HDR (High Dynamic Range) capabilities, which enhance color accuracy and contrast, resulting in images that pop with radiance and depth. Coupled with a wide color gamut, this technology allows for the reproduction of lifelike colors, making presentations and advertisements more engaging.

Durability is another key characteristic of this display. The Samsung LH55RHEELGW/XE is designed for continuous operation, making it suitable for 24/7 usage in environments that require constant display of content. It is also built to withstand the rigors of public usage, featuring a protective glass layer that shields the screen from accidental impacts and scratches.

For ease of use, the LH55RHEELGW/XE comes with a range of connectivity options. It supports HDMI, DisplayPort, and USB inputs, allowing for various sources to be connected seamlessly. Additionally, Samsung's MagicINFO software provides intuitive content management capabilities. Users can schedule and control their content remotely, ensuring that displays can be updated with minimal effort.

Overall, the Samsung LH55RHEELGW/XE is a versatile and high-performing display tailored for professional settings. Its crystal-clear resolution, vibrant colors, robust durability, and user-friendly management features make it an excellent choice for businesses looking to elevate their visual communication strategy.