Samsung LS24A460BSU/EN manual Before Requesting Service, Image is TOO Light or TOO Dark

Page 37

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A blank screen appears / I cannot turn the product on

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

 

(Connected using the D-sub cable)

 

Check the cable connecting the PC and the product.

Is the <Check Signal Cable> message displayed on the

(Connected using the DVI cable)

screen?

If the message appears on the screen even if the cable is

 

 

properly connected, recheck the input signal by pressing the [

 

] button of the product.

 

 

 

This occurs when the signal from the graphics card exceeds

Is the <Not Optimum Mode> message displayed on the

the maximum resolution or the maximum frequency of the

product.

screen?

In this case, set up the appropriate resolution and the fre-

 

 

quency for the product.

 

 

 

1. This occurs when the power saving function is running.

 

If you click the mouse or press any key, the screen will be

Is a blank screen displayed and does the power LED blink at

turned on.

a 1 second interval?

2. If the "Check Signal Cable" condition persists for more than

 

five minutes, Lossless mode will be activated.In Lossless

 

mode, the backlight of the monitor will turn off.

 

 

 

If you connect the DVI cable when the PC has booted up or if

 

you reconnect the DVI cable after disconnecting the cable

Did you connect with a DVI cable?

while using a PC, the screen may not be displayed because

 

some graphics cards do not output the video signal.

 

In this case, reboot the PC while the DVI cable is connected.

 

 

THE IMAGE IS TOO LIGHT OR TOO DARK.

Adjust the <Brightness> and <Contrast>. (Refer to the <Brightness>, <Contrast>)

The display brightness can differ according to the mode set for <

 

Angle>.

If <

 

Bright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

 

 

 

 

 

 

 

 

 

The on screen adjustment menu (OSD) does not appear.

 

 

 

 

Did you cancel the screen adjustment?

Check if the OSD Adjustment Lock function is set to Off.

 

 

 

 

 

 

 

The color is weird / The picture is displayed in black and white

 

 

 

 

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

 

 

 

 

 

The display area suddenly moves to an edge or to the center.

 

 

 

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

function.

 

 

 

 

 

 

 

 

 

Troubleshooting

5-2

Image 37
Contents Monitor Table Of Contents Using this Manual Major Safety PrecautionsBefore You Start Icons used in this manualExternal Surface and Screen Maintenance Custody and MaintenanceSecuring the Installation Space About persistent imagesCleaning the Monitor Cleaning the MonitorPrecautions for Storage Icons used for safety precautions Safety PrecautionsPower Related Meaning of SignsInstallation Related Usage Related Page Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductDo not remove the stopper pin before installing the base Installing the StandDisassembly is in the reverse order of the assembly Has stand Installing the Stand for the Wall MountConnecting part may differ depending on the product model Connecting with a PCSwitches the Power On/Off You must purchase the Kensington Lock separately Kensington LockTo lock the product, follow these steps Setting the Optimal Resolution Using the productHorizontal Frequency Standard Signal Mode TableVertical Frequency Installing the Device Driver Product Operating Buttons Contrast and can set up the adjustment function assigned toProduct Operating Buttons Icon DescriptionPower LED This function is only available in Analog modeScreen Adjustment Menu OSD On Screen Display Structure Using the Screen Adjustment Menu OSD On Screen DisplayControls the screen brightness This menu is unavailable whenBright This menu is unavailable when Angle or Eco Saving is setSet to Off when viewing directly in front of the screen Color This menu is unavailable when Angle is setAV signals PC signalsSet to AV SETUP&RESET Information This function does not support Analog modeWhat is Natural Color ? Installing the SoftwareNatural Color Installing the Software What is MagicTune?MagicTune Removing the SoftwareInstalling the Software MultiScreen What is MultiScreen ? MagicRotation What is MagicRotation?For MagicRotation, Windows 2000 or later is recommended Service PacksMonitor Self-Diagnosis TroubleshootingImage is TOO Light or TOO Dark Before Requesting ServicePictures are out-of-focus FAQ Please TRY the Following FAQMore Information SpecificationsModel Name State Normal Operation Power Saving Mode Power OFF Power Saving FunctionNorth America Contact Samsung WorldwideLatin America EuropeCIS Middle East Asia PacificAfrica More Information
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