Samsung DMS400TUB/XEO manual Leaves an oily film on

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PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leaves an oily film on the

The amount of detergent is incorrect.

Supply the appropriate amount of

 

 

 

 

 

dishes. The dishes are

 

 

 

 

automatic dishwasher detergent.

 

 

 

 

 

not clean enough.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Too many dishes have been loaded.

Load only an appropriate number of

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

dishes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dishes are loaded incorrectly.

Load your dishes as recommended

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(refer to the “Loading the top and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bottom baskets” section).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The pressure of the supplied water is

The proper pressure of the supplied

 

 

 

 

 

 

 

 

 

 

 

 

 

 

insufficient.

water is 0.05 ~ 0.8 MPa.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Improper detergent is being used.

Use an automatic dishwasher

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

detergent.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is no rinse aid.

Check the dispenser and add rinse

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

aid.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The water is too hard.

Add salt into the salt container.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is too noisy.

Sound is generated when the

This is a normal operation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

dispenser cover is open. Sound is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

generated when the drain pump is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

operating at an early stage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The dishwasher is not level.

Ensure that the dishwasher is level.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is a ‘chopping’ sound because

Rearrange the dishes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a nozzle is bumping against the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

dishes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leaves glasses with a

The supplied water is soft and too

Underload the dishwasher and use a

 

 

 

 

 

dim polish.

much detergent is being supplied.

rinse aid to minimize this.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leaves black or gray

Aluminum dishes have been loaded.

Remove the marks on the dishes

 

 

 

 

 

marks on the dishes.

 

 

 

 

using a low sensitivity cleaner.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leaves a yellow or brown

This occurs from coffee and tea

Remove the soils using a spot

 

 

 

 

 

film on the inside of the

soils.

cleaner.

 

 

 

 

 

dishwasher.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does not have any lamps

The power is not connected.

Connect the power cord.

 

 

 

 

 

lit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does not have a

The nozzle hole is clogged with food

Clean the nozzle hole.

 

 

 

 

 

smoothly rotating spray

particles.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

arm.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Has a bent top basket

The dishes are not loaded properly.

Load your dishes as recommended

 

 

 

 

 

after loading dishes.

 

 

 

 

(refer to the “Loading the top and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bottom baskets” section).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

05 troubleshooting

troubleshooting _27

UserManual-DMS400TU_GB.indd 27

2010-06-13 �� 9:33:48

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Contents Dishwasher Condensing dry technology Features of your new samsung dishwasherElegant design with digital touch sensors Quadruple filter systemDamage Safety informationImportant safety instructions DeathSafety information Safety information Meeting Installation Requirements Electric Shock Hazard Before using your dishwasherConnecting the aqua stop Tipping-Over HazardContents Unpacking your dishwasher Setting up your dishwasherPower source Adjusting the levelConnecting the hose Water supply hoseDrain hose Control panel Function is activated START/RESETDisplay Program selectorSalt container setting Using your dishwasherUsing the salt container Adjusting the salt container systemFilling the salt container with special salt Adjusting the angle of the plate supports Handling the top and bottom baskets Adjusting the height of the top basketBottom basket Using the glass supportLoading the top and bottom baskets Top basketUsing the cutlery basket Filling the detergent dispenser Using the detergent & rinse aid dispenserUsing the detergent Using the multi-functional tablet detergentFilling the rinse aid dispenser Program overview ProgramsCleaning the nozzles Cleaning and maintaining your dishwasherCleaning the exterior Cleaning the interiorStoring your dishwasher Cleaning the filterTroubleshooting Problem Possible Cause SolutionCheck these points if your dishwasher… Leaves an oily film on Information codes Code Symbol Meaning SolutionAppendix Detailed part names and imagesAppendix DMS400TU SpecificationsHelping the environment ModelDeclaration of conformity Country Call Or Visit US Online AT Questions or Comments?

DMS400TUB/XEO specifications

The Samsung DMS400TUB/XEO stands out as a versatile and efficient home appliance, specifically designed to make laundry care simpler and more effective. This washing machine offers a blend of advanced technologies and thoughtful features that enhance the user experience while ensuring high-quality performance.

One of the standout features of the DMS400TUB/XEO is its large capacity drum, which allows users to wash more laundry in a single load. This is particularly beneficial for families or individuals with extensive laundry needs, as it saves both time and energy. The machine's capacity, coupled with a powerful motor, ensures that even bulky items are cleaned thoroughly.

Incorporating EcoBubble technology, the DMS400TUB/XEO delivers a superior wash performance while being gentle on fabrics. This innovative system generates bubbles that penetrate fabrics more effectively than traditional washing methods, ensuring that detergent works efficiently even in cold water cycles. This not only helps in preserving the quality of clothes but also significantly reduces energy consumption, making it an eco-friendly option.

The washing machine is equipped with a comprehensive range of wash programs to cater to various fabric types and cleaning requirements. Users can select specific settings for cottons, synthetics, delicates, and more, allowing for customized care of different laundry loads. Additionally, it features quick wash programs for those in need of speedy solutions for lightly soiled garments.

The DMS400TUB/XEO also emphasizes convenience with its integrated Smart Check technology. This feature enables users to diagnose and troubleshoot issues via a smartphone app, reducing the need for expensive service calls and ensuring that the machine remains in optimal condition. Furthermore, the machine’s digital inverter motor ensures quiet operation and enhances reliability while consuming less energy than conventional motors.

Safety is another priority in the design of the DMS400TUB/XEO; it includes child lock features to prevent accidental tampering during operation. Its sleek and modern design not only adds a contemporary touch to any laundry room but also incorporates a user-friendly interface for easy navigation.

Overall, the Samsung DMS400TUB/XEO combines innovative technology, user-friendly features, and energy efficiency, making it an excellent choice for those looking to modernize their laundry experience while ensuring the best care for their clothes.