Samsung QA65Q9FAMKXXV, UA49MU7350WXMV manual Troubleshooting wireless Internet connectivity issues

Page 23

Connected to a local network, but not to the Internet

1.

2.

Make sure that the Internet LAN cable is connected to the router's external LAN port. Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Troubleshooting wireless Internet connectivity issues

After reading the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider.

Wireless network connection failed

If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.

Unable to connect to a wireless router

1.

2.

Check if the router is turned on. If it is, turn it off and then on. Enter the correct password if required.

IP auto setting failed

1.Configure the settings in IP Settings.

2.Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

3.Enter the correct password if required.

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Contents Manual Contents TV Viewing Smart FeaturesSystem and Support Picture and SoundPrecautions and Notes TroubleshootingUsing the accessibility menu Accessibility GuidanceQuick Guides Connecting the Samsung Smart Remote to the TVSettings Using Smart HubArt SourceSearch AppsRunning Voice Interaction Using Voice InteractionFunction does not operate for all apps Service Provider. Settings General Start Setup Read Before Using Voice InteractionPrecautions for voice interaction Requirements for using voice interactionUpdating the TV automatically Updating the TV’s SoftwareUpdating the TV’s software to the latest version Getting support through Remote Management Settings Support Remote ManagementWhat is Remote Support? Getting SupportSettings Support Request Support Finding the contact information for serviceRequesting service Settings Support About This TVSource Connection Guide Connection GuideYou can connect an antenna cable to your TV Connecting an Antenna AerialEstablishing a wired Internet connection Connecting to the InternetConnecting to your Internet network Settings General Network Open Network Settings Try NowSettings General Network Open Network Settings Wireless Establishing a wireless Internet connectionSettings General System Manager Device Name Settings General Network Network Status Try NowSettings General Network Reset Network Settings General Network Power On with MobileConnecting to a Network via a Mobile Dongle No network cable found Troubleshooting Internet Connectivity IssuesTroubleshooting wired Internet connectivity issues IP auto setting failedConnected to a local network, but not to the Internet Troubleshooting wireless Internet connectivity issuesWireless network connection failed Unable to connect to a wireless routerConnecting with an Hdmi cable Connecting Video DevicesComponent in / AV Component in / AV Audio Input and Output Connections Connecting with an Hdmi ARC cableConnecting with a digital audio optical cable Connecting through a wireless networkConnecting through the Hdmi port ― Screen Sharing Hdmi Connecting a ComputerConnecting Bluetooth Devices Settings General System Connecting a Mobile DeviceManaging a Mobile Device Switching between external devices connected to the TVSharing content through the Smart View app Changing the input signal Add to Home Editing the name and icon of an external device Edit  InformationConnection notes for Hdmi Using additional functionsConnection Notes Connection notes for audio devices Connection notes for mobile devices Connection notes for computersAbout the Samsung Smart Remote Remote Control and PeripheralsSamsung Smart Remote Using the Universal Remote About the Samsung Smart Remote the Frame Samsung Smart Remote Using the Universal Remote Source Universal Remote Connecting to the Samsung Smart RemoteSet Anynet+ HDMI-CEC to On Using Anynet+ HDMI-CECSettings General External Device Manager Anynet+ HDMI-CEC Read before connecting an Anynet+ HDMI-CEC deviceControlling the TV with a Keyboard Connecting a USB keyboardConnecting a Bluetooth keyboard Using the keyboardSetting up the keyboard Entering Text using the On-Screen Qwerty KeyboardUsing additional functions Smart Hub Smart FeaturesSound Output Picture ModeSound Mode Displaying the Home ScreenNetwork Sleep TimerAudio Language SubtitleLaunching the last used app automatically Settings General Smart Features Autorun Smart HubSettings General Smart Features Autorun Last App Launching Smart Hub automaticallyCreating and managing your Samsung account Using a Samsung accountTesting Smart Hub connections Resetting Smart HubSigning in to a Samsung account Settings General System Manager Samsung Account SignViewing the user agreement and privacy policy Deleting a Samsung account from the TVSigning out of your Samsung account App Search Using the Apps ServiceSign Launching an app Installing and running an appInstalling an app Select Add to Home Managing purchased or installed apps Removing an app  Adding apps to the Home Screen Checking the app information details  Reinstalling an app Locking and unlocking apps  Moving appsLaunching the e-Manual Using the e-ManualUsing the Internet Using the buttons in the e-ManualSamsung USB Playing pictures/video/music Options Playing media content Filter By  Sort ByUsing Voice Interaction Read Before Using Voice Interaction Service Provider Settings General Start Setup Try Now Live TV Guide Using the guideViewing Digital Broadcast Information at a Glance Aerial You can change the broadcast signal to receive Recording programmes Recording ProgrammesViewing recorded programmes Managing the schedule recording listSettings General System Manager Time Clock Setting Up a Schedule ViewingSetting up a schedule viewing for a channel Using the schedule viewing options from the guide screenEditing a schedule viewing Using TimeshiftSetting the Schedule Viewing Time Canceling a schedule viewingStop Recording / Stop Timeshift Edit Recording TimeRecord Go to Live TVLive TV Channel List Using the Channel ListLive TV Channel List All Edit Channels Editing channelsRemoving registered channels Editing registered channelsSelect Favourites Creating a Personal Favourites ListRegistering channels as favourites Viewing and selecting channels on Favourites lists onlyRearranging a favourites list Editing a Favourites ListAdding channels to favourites list Removing channels from a favourites listRestricting Viewing to Specific Channels Changing the broadcast signalTV-Viewing Support Functions Scanning for available channelsSelecting the broadcasting audio option Using Programme Rating LockConfiguring advanced broadcasting settings Selecting a Audio Format Settings Broadcasting Expert Settings Audio OptionsSelecting the broadcast audio language Selecting a LanguageSettings Broadcasting Expert Settings Fine Tune Tuning broadcast signals manuallyFine-tuning analogue broadcasts Settings Broadcasting Expert Settings Manual TuningChanging teletext language Setting satellite systemSettings Broadcasting Expert Settings Satellite System Settings Picture Picture Mode Try Now Adjusting the Picture QualityChoosing a picture mode Local Dimming Configuring advanced picture settingsSettings Picture Expert Settings Try Now Colour Tone Contrast Enhancer HDR+ ModeFilm Mode Viewing UHD videos Setting the Viewing Environment for External DevicesUsing Hdmi black level Playing games on an optimised screenStandard Custom Settings Picture Picture Size Settings Picture Size Try NowPicture Support Functions Changing the picture sizeChanging the picture size automatically Changing the picture size in 43 or Screen Fit modeSettings Sound Sound Mode Try Now Adjusting the Sound QualityChoosing a sound mode Configuring advanced sound settingsSettings Sound Sound Output Speaker List Using the Sound Support FunctionsListening to the TV through Bluetooth devices Settings Sound Sound Output Try NowListening to the TV through a Multiroom speaker Settings Sound Wi-Fi Speaker Surround Setup Try NowSettings General System Manager Time Clock Clock Mode Auto Setting the Time and Using the TimerSetting the current time Settings General System Manager TimeSettings General System Manager Time Sleep Timer Using the timersSettings General System Manager Time Clock Time Zone Settings General System Manager Time Clock Time OffsetReducing the energy consumption of the TV Settings General System Manager Auto Protection TimeSettings General Eco Solution Try Now Preventing screen burnSettings Support Software Update Try Now Scanning the TV and connected storage for malicious code Using Other FunctionsRunning the accessibility functions Protecting the TV from Hacking and Malicious CodeEnabling voice guides for the visually impaired Settings General Accessibility Voice Guide SettingsChanging the volume, speed, and pitch of the Voice Guide Settings General Accessibility Audio Description SettingsSelecting the broadcasting subtitle language Settings General Accessibility Subtitle SettingsWatching TV broadcasts with subtitles Learning about the TV menu Learning about the remote control for the visually impairedWhite text on black background high contrast Enlarging the font for the visually impairedConfiguring advanced system settings Settings Support Self Diagnosis Reset Checking digital channel signal info and strengthRestoring the TV to the factory settings Settings Support Self Diagnosis Signal InformationHbbTV Using HbbTVTeletext Feature Typical Teletext Settings Support Remote Management Try Now TroubleshootingSettings Support Self Diagnosis Try Now Diagnosing TV operational issuesSettings Support About This TV Try Now Settings Support Request Support Try NowSettings Support Self Diagnosis Start Picture Test There Is a Problem with the PictureTesting the picture See if Energy Saving Mode Settings General Eco Solution Cant Hear the Sound Clearly Testing the soundSettings Support Self Diagnosis Start Sound Test My Computer Wont Connect There Is a Problem with the BroadcastSchedule Recording/Timeshift Function Isnt Working TV Wont Connect to the InternetAnynet+ HDMI-CEC to Off Anynet+ HDMI-CEC Isnt Working101 My File Wont Play Have Trouble Launching/Using AppsWant to Reset the TV Use these procedures to resolve other issues that may occur Other Issues104 System Manager Time Clock Before Using the Recording and Timeshift FunctionsBefore using the recording and schedule recording functions Settings General106 Supported broadcasting audio options Before using the timeshift functionRead Before Using Apps 109 Read Before Using the Internet110 Limitations on use of photo, video, and music files Try Now Read Before Playing Photo, Video, or Music FilesSupported internal subtitles Supported external subtitlesSupported music formats and codecs Supported image formats and resolutionsSvaf Supported video codecsAudio decoders Other restrictionsVideo decoders Picture sizes and input signals Read After Installing the TVWireless security protocols Installing an anti-theft lockRead before setting up a wireless Internet connection Precautions for wireless InternetIf Hdmi UHD Color is set to On Supported Resolutions for UHD Input SignalsIf Hdmi UHD Color is set to Off Check the supported resolution for PC input signals Read Before Connecting a Computer Supported ResolutionsCEA-861 Vesa DMTSupported Resolutions for Video Signals Restrictions on using Bluetooth Read Before Using Bluetooth DevicesButtons and Functions Options ZoomFit to screen Background MusicOpen Source License Notice LicenceDescription of the Samsung Smart Remote Using the Remote controlOrientation of the Samsung Smart Remote Play/pause button Colour buttonsAccessibility short cut menu Using the accessibility menuTurn Voice Guide on Opening the accessibility short cut menuUsing the accessibility menu Step by Step instructions toLearn the remote Turn High Contrast on Setting accessibility settings using Voice InteractionTurn Audio Description on Changing channel Using the TV with Voice Guide onWatching TV Turning the TV onUsing programme information Using on-screen number entry via the Samsung Smart RemoteChanging volume Then say the command guide Using the guideOther options in the guide To view a programme on nowScheduled recording Displaying your favourite channelsCancelling a schedule viewing Setting up a schedule viewing for a channelAll Channels Open the Channel List Creating a Personal Favourites ListRegistering channels as favourites To add channels to a favourites list DetailViewing and selecting channels on favourites lists only Deleting channels from a favourites list DetailRecording Changing the recording time Live TV Schedule Manager or Recordings Record Deleting a recorded programme144 Smart HubDisplaying the Home Screen in the Smart Hub SettingsSearch Source147 148
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UA55LS003AKXXV, UA75MU6100KXXV, UA43MU6153KXXV, UA75MU7000KXXV, UA43MU6150KXXV specifications

Samsung's UA65MU6500KXXV, UA55MU6500KXXV, and UA49MU6500KXXV represent the brand’s commitment to merging cutting-edge technology with sleek design and user-friendly features in the world of 4K Ultra HD televisions. These models are a part of Samsung's MU6500 series, aimed at delivering an outstanding viewing experience, whether for movies, sports, or gaming.

One of the standout features of the MU6500 series is the stunning 4K resolution. With four times the pixels of Full HD, viewers can enjoy crystal-clear images with exceptional detail. Each model showcases vibrant colors and sharp images, thanks to Samsung’s proprietary UHD Upscaling technology. This technology enhances lower resolution content, providing an immersive experience for all types of media.

The HDR (High Dynamic Range) capability is another key feature, allowing for a wider range of colors and contrasts. HDR technology ensures that bright scenes are brilliantly illuminated while dark scenes maintain their depth. This results in images that resemble how the human eye naturally perceives the world, with rich colors and intricate details in every frame.

Each of these television models is equipped with Samsung's Smart Hub, providing easy access to streaming services, applications, and a variety of media. The intuitive interface allows users to personalize their viewing experience, making it simple to switch between live TV, streaming shows, and other content. Moreover, compatibility with voice assistants like Bixby adds an extra layer of convenience, allowing users to control their TV and navigate content using voice commands.

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In summary, the Samsung UA65MU6500KXXV, UA55MU6500KXXV, and UA49MU6500KXXV televisions offer a blend of stunning picture quality, smart technology, and elegant design. These models are an excellent choice for anyone seeking an impressive home entertainment experience with modern capabilities to enhance viewing pleasure.
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