What is Remote Support?, How Does it Work?

Samsung UE40H6200AYXZT manual What is Remote Support?, Storage and Maintenance, How Does it Work?

Page 18

What is Remote Support?

Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

••

Diagnose your TV

Adjust your TV settings

Perform a factory reset for your TV

Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1.Call the Samsung Contact Centre and ask for remote support.

2. Open the menu on	3. Select Remote	4. The agent will then
your TV and go to the	Management and	access your TV. That's
Support section.	Provide the Pin# to the	it!
	agent.

Storage and Maintenance

-- If a sticker was attached to the TV screen, some debris may remain after you remove the sticker. Please clean the debris off before watching TV.

-- The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water directly onto the product. Any liquid that enters the product may result in product failure, fire, or electric shock.

Clean the product with a soft damp cloth using a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent.

English - 18

Image 18

Contents

LED TV Risk of Electric Shock do not Open EnglishRegulatory Guide Power Cord IR Extender Cable Whats in the Box?Installing the Wall Mount Kit Wall Mount Kit Specifications VesaAttaching the TV to the Stand 19.8 Providing Proper Ventilation for Your TVOther Cautions 20.7Arrange the cables using the Cable Holder Securing the TV to the WallTo Avoid the TV from Falling Connecting devices to your TV Attaching the CI Card AdapterConnecting to a Network Using the CI or CI+ CardNetwork Connection Wireless TV Rear Panel LAN Port on the Wall Network Connection WiredAdsl / Vdsl / Cable TV Modem Cable Not Supplied Modem CableRemote Control Installing the batteries Battery size AAA Turning on the TVChanging the TV’s password Initial setupPassword Change Selecting the video sourceSetting Up the Universal Remote Control Controlling External Devices with the TV RemoteLoading Pages using Keywords Viewing more TV featuresAdditional e-Manual Features Launching the e-Manual Updating the e-Manual to the Latest Version Using the History to Load Previously Read Pages Accessing the Menu from the e-Manual Try Now Loading Pages from the IndexTroubleshooting English How Does it Work? What is Remote Support?Storage and Maintenance Support section Provide the Pin# to AgentTV Specifications Standby modeLicences Still image warningRecommendation EU Only This page is intentionally Left blank Avvertenza! Istruzioni importanti di sicurezza ItalianoContenuto della confezione Telecomando e batterie 2 tipo AAAManuale dellutente Installazione del kit di montaggio a parete Montaggio del televisore sul piedistalloSpecifiche del kit di montaggio a parete Vesa Famiglia di Pollici Spec. Vesa a * B Vite Quantità Garantire unadeguata ventilazione al televisoreAltre precauzioni 19,8 ~ 20,8Per evitare una eventuale caduta del televisore Fissaggio del televisore alla pareteDisporre i cavi utilizzando il reggicavo Leggermente più in basso di quelli fissati al televisoreCollegamento dei dispositivi al televisore Collegamento delladattatore di schede CICollegare ladattatore come mostrato Connessione di rete Wireless Connessione alla reteUso della Scheda CI o CI+ Pannello posteriore del televisore Porta LAN a parete Connessione di rete CablataAdsl / Vdsl / TV via cavo Cavo Modem non in dotazione Router IP con server DhcpTelecomando Accensione del televisore Inserimento delle batterie tipo AAAImpostazione iniziale Cambio passwordModifica della password del televisore Selezione della sorgente videoConfigurazione del telecomando universale Controllo dei dispositivi esterni con il telecomando TVLa disponibilità dipende dal modello e dallarea Funzioni e-Manual supplementari Vista di altre funzioni TVAvvio delle-Manual Se la descrizione è lunga e comprende più di una paginaCaricamento delle pagine dalla pagina dellindice Accesso al Menu dalle-Manual Prova oraAggiornamento delle-Manual allultima versione disponibile Caricamento pagine di riferimentoRisoluzione dei problemi Italiano Come funziona? Cosè lAssistenza remota?Conservazione e manutenzione Samsung e richiedereSpecifiche TV Modalità StandbyLicenze Avvertenza per la visualizzazione di immagini fisseRaccomandazioni Solo UE Diagrammi a blocchi Achtung! Wichtige Sicherheitshinweise DeutschInhalt der Verpackung? Fernbedienung 2 Batterien Typ AAABefestigen des Fernsehgeräts am Standfuß Anbringen der WandhalterungSpezifikation Vesa der Wandhalterung Ausreichende Belüftung Ihres Fernsehgeräts Weitere Vorsichtsmaßnahmen20,6 ~ 21,6 So verhindern Sie, dass das Fernsehgerät herunterfällt Befestigen des Fernsehgeräts an der WandOrdnen Sie die Kabel mit Hilfe des Kabelhalters Nach hinten kippen kannAnschließen von Geräten an Ihren Fernseher Befestigen des CI-KartenadaptersBefestigen Sie den Adapter wie unten gezeigt Verbinden mit einem Netzwerk Verwenden der „CI- oder „CI+-KarteNetzwerkverbindung Drahtlos Netzwerkverbindung Kabel IP-Router mit DHCP-ServerModemkabel LAN-Kabel Fernbedienung Einschalten des Fernsehgeräts Einsetzen von Batterien Batteriegröße AAAÄndern des Kennworts Hiermit wählen Sie die Videosignalquelle ausAnfangseinstellung Ändern des Kennworts für das FernsehgerätEinrichten der Universalfernbedienung Weitere Funktionen im e-Manual Anzeigen weiterer FernsehfunktionenStarten des e-Manual Wenn eine Beschreibung nicht auf einen Bildschirm passtVerwenden von Verlauf, um zuvor geladene Seiten anzuzeigen Aktualisieren des e-Manual auf die neuste VersionLaden von Seiten aus dem Index heraus Zugriff auf das Menü aus dem e-Manual Jetzt testFehlerbehebung Hinweise zum Öko-Sensor und zur Bildschirmhelligkeit Wie funktioniert das? Was ist Fernunterstützung?Lagerung und Wartung Öffnen Sie das Menüauf Wählen SieTechnische Daten des Fernsehgeräts Standby-ModusLizenzen Warnung bei StandbildernEmpfehlung Nur EU This page is intentionally Left blank

Related manuals

Samsung UE40H6200AYXZT manual What is Remote Support?, Storage and Maintenance, How Does it Work?

What is Remote Support?

How Does it Work?

Support section.

Provide the Pin# to the

agent.

Storage and Maintenance

English - 18