Troubleshooting DVD | Samsung DVD-VR336/XEH, DVD-VR330/XET guide

Troubleshooting (DVD)

If your product malfunctions, go through the check points below before contacting a Samsung authorized service centre.

Problem	Explanation/Solution

No power.	• Check whether the power cord is securely plugged into the power outlet.
	• Did you press the	/I button of your DVD Recorder & VCR.

The input is displayed	The DVD Recorder & VCR requires some time to initialize after it is turned on.
for a while when the	If ‘Quick Recording’ function is set to on, the DVD Recorder & VCR will power on quickly,
power turns on.	which enables you to immediately record a desired channel. (see page 38)

Cannot record TV	• Check whether the power cord is securely plugged into the power outlet.
programmes.	• Did you set the DVD Recorder & VCR programme settings correctly?
	• Check the free space on your DVD-RW/-R disc.
	• Check the antenna cable is connected.

Timer recording does	• Check the recording time, end time and current time settings again.
not work properly.	• Recording will be canceled if the power is interrupted due to a power
	failure or other reason during recording.

Cannot record.	• Check whether the disc is formatted. This product can record on
	formatted discs only.
	• Check whether your DVD-RW/-R disc has a sufficient free space.

I pressed the REC	Recording is available on DVD-RW/-R discs only.
button but there is	If a programme is copy protected, you cannot record it.
no response.

I forgot the password	Press the PROG ( /	) buttons of your DVD Recorder & VCR at the same time when the
for parental lock.	power is on, and then press the STANDBY/ON button.
	All settings including password will revert to factory settings.
	Do not use it if not absolutely required.
	(Note that this function is available only when there is no disc inserted.)

Cannot play the disc.	• Check whether the disc is inserted correctly with the label facing up.
	• Check the regional code of your DVD disc.
	• This DVD Recorder & VCR cannot playback some types of disc.

	• Are you watching a programme in slow or skip mode?
	If you are playing a programme at a speed other than normal speed, sound
	is not output. (except for forward search Playback (Fast 1) and you cannot also hear during
No sound.	scanning MPEG4 in all mode.)

• Check the connections and initial settings.

• Check whether the disc is damaged. Clean up the disc, if necessary.

• Check whether the disc is inserted correctly with the label facing up.

Reference

English - 89

Troubleshooting (DVD)

programmes.

not work properly.

Cannot record.

for parental lock.

Cannot play the disc.

No sound.