Troubleshooting

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If your product malfunctions, go through the checkpoints below before contacting a Samsung authorised service centre.

PROBLEM	EXPLANATION/SOLUTION

The input is displayed for a while when	The HDD & DVD RECORDER requires some time to initialize and the input will be
the power is turned on.	displayed for approx. 10 seconds after it is turned on.

Cannot record TV programmes.	• Check whether the power cord is securely plugged into the power outlet.
	• Did you set the HDD & DVD RECORDER channel settings correctly?
	• Check the free space on your HDD/DVD-RAM/±RW/±R discs.

I pressed the REC button but there is no	Check available disc type. (See page 68)
response.	If a programme is copy protected, it cannot be recorded.

Cannot play the disc.	• Check whether the disc is inserted correctly with the label facing up.
	• Check the regional code of the DVD disc.
	• This HDD & DVD RECORDER cannot play some types of discs.
	(See pages 8, 49)

icon appears on the screen.

You cannot use this operation or function due to one of the following reasons:

(1)Your DVD disc restricts it.

(2)Your DVD disc does not support this feature (for example: angles)

(3)The feature is not available at the moment.

(4)You’ve requested a title, chapter, or scan time that is out of range.

Play mode settings are different from the	The disc does not support all selected functions. In this case, some settings
settings configured in the Settings menu.	configured in the settings menu may not work properly.

Cannot change the aspect ratio.	The aspect ratio is fixed for DVD discs. (See page 43)

The angle operation does not work while	The angle operation is available only when the disc contains images
playing a DVD disc.	captured from different angles.

The selected audio and/or subtitle	Audio and subtitle languages are disc-specific. Only the sound and subtitle
language is not played.	languages contained on the DVD disc are available and displayed in the disc
	menu.

Cannot copy title or file to the other mode.	• DVD discs encoded with copy protection can not be copied to HDD.
	• Refer to “Contents Copy Specifications” on page 6 to check if copying is
	supported.
	Refer to “V-Mode Compatibility” on page 48 to check if copying is support.

The disc revolves, but no image or bad	• Be sure that the Video Setting is properly set. (See pages 43~45)
quality images is displayed	• Check whether there is damage to or any foreign material on your disc.
	• Some low quality discs may not play properly.
	• If scenes change from dark to bright suddenly, the screen may shake vertically
	temporarily, but this is not a fault.

No sound.	• Are you watching a programme in slow or skip mode?
	If you are playing a programme at a speed other than normal speed, sound
	will not be heard. (Except for forward search (X 2) in disc.)
	• Check the connections and settings. (See pages 27~29, 41~42)
	• Check whether the disc is damaged. Clean the disc, if necessary.
	• Check whether the disc is inserted correctly with the label facing up.

100_ reference

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Troubleshooting

PROBLEM

EXPLANATION/SOLUTION

menu.

supported.

will not be heard. (Except for forward search (X 2) in disc.)