Samsung UE49MU8000TXSQ manual Remote control does not work, TV settings are lost after 5 minutes

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles

between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Contents Series Link Learning the e-Manuals assistance functionsRisk of Electric SHOCK. do not Open Page Contents 2EA Whats in the Box?Mounting the TV on a wall TV InstallationAttaching the TV to the Stand Providing proper ventilation for your TVPreventing the TV from falling Samsung Smart Remote Installing batteries into the Samsung Smart Remote Pairing the TV to the Samsung Smart RemoteUsing the TV Controller Initial SetupConnecting to a Network Network Connection WirelessNetwork Connection Wired Troubleshooting and Maintenance TroubleshootingTV won’t turn on Remote control does not work TV settings are lost after 5 minutesIntermittent Wi-Fi How does Remote Support work? What is Remote Support?Video App problems Youtube etc Eco Sensor and screen brightnessCaring for the TV Still image warningSpecifications and Other Information SpecificationsEnvironmental Considerations Decreasing power consumption LicencesRecommendation EU Only Page This page is intentionally Left blank Conoscere le funzioni di assistenza delle-Manual Prima di leggere questo manuale dellutenteAvvertenza! Istruzioni importanti di sicurezza Page Connessione alla rete Contenuto della confezione Installazione TVRisoluzione dei problemi e manutenzione Impostazione inizialeContenuto della confezione Montaggio del televisore a parete Installazione TVMontaggio del televisore sul piedistallo Garantire unadeguata ventilazione al televisorePrevenire la caduta del televisore Tastiera numerica Samsung Smart RemotePage Uso di Controller TV Impostazione inizialeConnessione di rete Wireless Connessione alla reteConnessione di rete Cablata Risoluzione dei problemi e manutenzione Risoluzione dei problemiIl televisore non si accende Wi-Fi intermittente Il telecomando non funzionaLe impostazioni TV vengono perse dopo 5 minuti Come funziona lassistenza da remoto? Problemi di applicazioni video Youtube eccCosè lAssistenza remota? Sensore Eco e luminosità dello schermoManutenzione del televisore Avvertenza per la visualizzazione di immagini fisseSpecifiche e altre informazioni SpecificheCaratteristiche ambientali Riduzione del consumo energetico LicenzeRaccomandazioni Solo UE Italiano Diagrammi a blocchi This page is intentionally Left blank This page is intentionally Left blank Lernen der Assistenzfunktionen des e-Manual Vor dem Lesen der BedienungsanleitungAchtung Achtung! Wichtige SicherheitshinweisePage Verbinden mit einem Netzwerk Lieferumfang Installation des FernsehgerätsDie Samsung Smart Remote AnfangseinstellungLieferumfang Montieren des Geräts an der Wand Installation des FernsehgerätsBefestigen des Fernsehgeräts am Standfuß Ausreichende Belüftung Ihres GerätsVerwenden des Kippschutzes Die Samsung Smart Remote Einsetzen der Batterien in die Samsung Smart Remote Koppeln des Fernsehgeräts mit der Samsung Smart RemoteVerwenden des TV-Steuerungs AnfangseinstellungVerbinden mit einem Netzwerk Netzwerkverbindung DrahtlosNetzwerkverbindung Kabel Fehlerbehebung und Wartung FehlerbehebungDer Fernseher kann nicht eingeschaltet werden Die Fernbedienung funktioniert nicht Wi-Fi-AussetzerWie funktioniert Remote Support? Probleme mit Video Apps Youtube uswWas ist Fernunterstützung? Öko-Sensor und BildschirmhelligkeitPflegen des Fernsehgeräts Standbild-WarnungUmgebungsbedingungen Technische DatenVerringern des Stromverbrauchs LizenzenEmpfehlung Nur EU Deutsch This page is intentionally Left blank Contact Samsung World Wide
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UE49MU8000TXXU, UE55MU8000TXSQ, UE49MU8000TXSQ, UE55MU8000TXZG, UE55MU8000TXXU specifications

The Samsung MU8000 series is a range of premium UHD televisions featuring exceptional specifications and cutting-edge technology. This lineup includes models such as the UE65MU8000TXSQ, UE49MU8000TXSQ, UE75MU8000TXSQ, UE82MU8000TXSQ, and UE55MU8000TXSQ, catering to diverse preferences and screen size requirements.

At the heart of the MU8000 series is Samsung’s Dynamic Crystal Color technology, which delivers a stunning range of colors, ensuring a lifelike viewing experience. With HDR10+ support, these televisions enhance contrast and brightness, providing crystal-clear images even in the darkest and brightest scenes. This feature enables viewers to experience content as intended by the creators, showcasing every detail with precision.

The MU8000 series is powered by Samsung’s proprietary 4K UHD engine, which ensures that upscaled content maintains high quality. Whether watching regular television, streaming online content, or viewing Blu-ray discs, the 4K resolution delivers sharper images and enhanced clarity.

Another noteworthy characteristic is the Precision Black technology, which utilizes local dimming to enhance contrast ratios, allowing deeper blacks and brighter whites. This feature is particularly beneficial for enhancing the overall quality of dark scenes, providing an immersive experience.

The Smart TV capabilities of the MU8000 series are another highlight, featuring Samsung's Tizen operating system that provides access to a plethora of apps and streaming services. Users can enjoy popular platforms such as Netflix, Amazon Prime Video, and YouTube directly from their television. The inclusion of Bixby, Samsung's voice assistant, adds a convenient way to navigate content and control smart home devices with voice commands.

Furthermore, the MU8000 models come with a sleek design featuring slim bezels and a modern finish that fits seamlessly into any living space. The cable management system helps in maintaining a clean and organized setup, allowing viewers to focus on the stunning visuals without any distractions.

Connectivity options are extensive, with multiple HDMI and USB ports, enabling users to connect gaming consoles, sound systems, and other devices effortlessly. The Samsung UE8000 series truly represents a well-rounded option for anyone looking for a premium television experience, merging cutting-edge technology with user-friendly features for an impressive viewing experience across all model sizes.