Samsung DW60J9970BB/EU manual An inappropriate programme

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Troubleshooting and information codes

	PROBLEM	POSSIBLE CAUSE	SOLUTION

		An inappropriate programme	Select a programme according to the soil level
		was been selected.	of the dishes as directed in this manual.

		The ﬁ lter is contaminated or not	Clean the ﬁ lter and make sure the ﬁ lters are
		correctly fasten.	ﬁ tted properly.

		No dishwasher detergent or not	Use an automatic dishwasher detergent or
	Has food particles	enough detergent is being used.	use more detergent.
	Has food particles	The pressure of the supplied	The water supply pressure must be between
	remaining on the	The pressure of the supplied	The water supply pressure must be between
	remaining on the	water is low.	0.05 MPa and 0.8 MPa.
	dishes.	water is low.	0.05 MPa and 0.8 MPa.

		Spray arm jets are clogged.	Clean the spray arms.
		Spray arm jets are clogged.	Clean the spray arms.

		The dishes are improperly	Rearrange the dishes so they have good
		The dishes are improperly	water access and do not interfere with spray
		loaded.	water access and do not interfere with spray
		loaded.	arm and dispenser operation.
			arm and dispenser operation.

		The water is too hard.	Check salt reﬁ ll indicator and reﬁ ll dishwasher
		The water is too hard.	salt.
			salt.

		There is no rinse aid in the	Check the dispenser and add rinse aid.
		dispenser or not enough rinse	Check the dispenser and add rinse aid.
		dispenser or not enough rinse	Check rinse aid setting.
		aid was used.	Check rinse aid setting.
		aid was used.

	Does not dry dishes	Multi taps were used without	Select the Dry+ function or use rinse aid.
		selecting the Dry+ function.	Select the Dry+ function or use rinse aid.
		selecting the Dry+ function.
	well.
	well.	Glasses and cups with concave	After ﬁ nishing the cycle, empty the lower rack
		Glasses and cups with concave	After ﬁ nishing the cycle, empty the lower rack
		bottoms hold water. This water	ﬁ rst and then the upper, this will avoid water
		may spill onto other items when	dripping from the upper rack onto the dishes
		you are unloading.	in the lower rack.

		The dishwasher beeps when the
		dispenser cover is opened and	This is a normal operation.
		during the initial stage of draining	This is a normal operation.
		during the initial stage of draining
	Is too noisy.	the pump operation.

		The dishwasher is not level.	Ensure that the dishwasher is level.
		The dishwasher is not level.	Ensure that the dishwasher is level.

		There is a ‘chopping’ sound
		because an arm is bumping	Rearrange the dishes.
		against the dishes.

	Leaves a yellow or	This can occurs from coffee and
	brown ﬁ lm on cups or	This can occurs from coffee and	Use programme with higher temperature.
	brown ﬁ lm on cups or	tea soils.	Use programme with higher temperature.
	dishes	tea soils.
	dishes

	Does not have any	The power cord is not	Connect the power cord.
	indicators lit.	connected.	Connect the power cord.
	indicators lit.	connected.

	Does not have	The arms are clogged with food
	smoothly rotating	The arms are clogged with food	Clean the arms.
	smoothly rotating	particles.	Clean the arms.
	arms.	particles.
	arms.

	Leaves a white		Check the salt ﬁ ll indicator and softener
	coating on cutlery	Hard water was used.	setting is correct according to the water
	or crockery after	Hard water was used.	hardness of your area.
	or crockery after		hardness of your area.
	cleaning.		Check salt reservoir cap is correctly ﬁ tted.

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2016-05-11 5:17:22

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Contents Dishwasher Contents Safety instructions Important safety symbolsApplicable in countries with separate collection systems Important safety precautionsInstruction about the Weee Mark English Instructions When Using Your Dishwasher Instructions for Protecting Your Children Forks etc. with the handles upwardsInstructions for Installing Your Dishwasher English Setting up your dishwasher Checking the Parts and Control PanelDW60J9970** / DW60K8550BB Series DW60J9960** SeriesSelf Clean For some Cycle SelectorModels Upper LowerDry+ Control LockDisplay OperatingDelay Start StartCycle Selector AutoIntensive DelicateWater supply Meeting the Installation RequirementsPower supply and grounding Using Aqua-Stop Ambient temperatureDrain FlooringBefore using the product for the ﬁ rst time Setting ModeSound settings mode Water softener mode Water hardness level settingBrightness mode Pocket LED brightness setting Auto Door modeUsing Dishwasher Salt Filling the salt reservoirLoading your dishwasher Dishwashing GuidelinesBefore loading dishes Items not suitable for the dishwasherStep Adjusting the Height of the Upper RackRemoving the Upper Rack for Some Models Loading the Lower Rack Loading large items into the zone booster areasLoading the Upper Rack Using the support wireUsing the glass support Loading the cutlery pad for some models Using the 3RD Cutlery RackLoading the cutlery rack Using Detergent Filling the detergent dispenserUsing Rinse AID Filling the rinse aid reservoirCleaning the Wash Cabinet Cleaning and maintaining your dishwasherCleaning the Exterior Cleaning the Filters Cleaning the Nozzles Storing Your DishwasherUpper nozzle Top nozzleStart Reset button is Check These Points if Your DishwasherAn inappropriate programme Code Solution Information CodesProgramme chart Programme ChartSpecifications AppendixDisposing the Dishwasher and Helping the Environment Declaration of ConformityFor standard test Soup plate Oat ﬂake Cup TeaProduct ﬁ che SupplierBUDW9000H-00159E-03EN.indd BUDW9000H-00159E-03EN.indd Questions or COMMENTS?