Warranty and service
Warranty and service
FAQs and troubleshooting
A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.
| Problem | Possible cause | Solution |
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What should I do if the | • The fuse in the house wiring | • If the fuses trip a number | |
cooking zones are not | is intact. | of times, call an authorised | |
| functioning? | • The control indicators in the | electrician. |
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| control panel are illuminated. | • The appliance is properly |
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| switched on. |
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What should I do if the | • The On/Off sensor was | • The appliance is properly | |
cooking zones will not | accidentally actuated. | switched on. | |
| switch on? | • The control panel is partially | • Clean the control panel. |
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| covered by a damp cloth or |
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| liquid. |
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What should I do if | • The On/Off sensor was | • The appliance is properly | |
the display except for | accidentally actuated. | switched on. | |
, | the residual | • The control panel is partially | • Clean the control panel. |
warmth indicator suddenly | covered by a damp cloth or |
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| disppears? | liquid. |
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What should I do if, after | • The cooking zone was only | • If the cooking zone is hot, | |
the cooking zones have | briefly used and therefore did | please call the customer | |
been switched off, residual | not become hot enough. | service center. | |
warmth is not indicated in |
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| the display. |
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