Samsung RS21KLSR1/XEH, RS21NNSM1/XET, RS21KLSR1/LIB manual Troubleshooting

Page 35

TROUBLESHOOTING

The refrigerator does not work at all or it does not

chill sufficiently

Check that the power plug is properly connected.

Is the temperature control on the display panel set to the correct temperature? Try seting it to a lower temperature.

Is the refrigerator in direct sunlight or located near a heat source?

Is the back of the refrigerator too close to the wall?

The food in the refrigerator is frozen

Is the temperature control on the display panel set to the correct temperature? Try seting it to a warmer temperature.

Is the temperature in the room too low?

Did you store the food with a high water content in the coldest part of the refrigerator.

You can hear unusual noise or sounds

Check that the floor is levelled and stable.

Is the back of the refrigerator too near to the wall?

Was anything dropped behind or under the refrigerator?

A “ticking” sound may be heard from inside the refrigerator, but this is normal. This occurs because various accessories are contracted or expanded.

The front corners and sides of the cabinet are hot;

condensation occurs.

Anti-condensators are installed in the front corners of the refrigerator to prevent condensation.

Condensation can occur when you leave the door open for a long time.

Ice is not dispensed

Did you stop the ice making function?

Is there any ice in the ice storage unit?

Is the water line connected and the shut-off valve open?

Is the freezer temperature too warm? (Set the temperature lower)

Did you wait for 12 hours after installation of the water supply line before making ice?

You can hear water bubbling in the refrigerator

The bubbling comes from the refrigerant circulating in the refrigerator and is normal.

There is a bad smell in the refrigerator

Wrap food with a strong smell so that it is airtight. Throw away any rotten food.

Frost forms on the wall of the freezer

Is the air vent blocked?

Allow sufficient space between the foods stored for efficient air circulation.

Is the door closed properly?

No water is supplied

Is the water line connected and the shut-off valve open?

Is the water supply line crushed?

Is the water tank frozen because the refrigerator temperature is too low? Select a warmer setting on the display panel.

INSTALLATION INSTRUCTIONS

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Image 35
Contents Side by Side Other Symbols Used Safety WarningsSafety Warning Major Features Setting UP the RefrigeratorBasic Model Dispenser Model Control PanelDispenser Model With CoolSelect Zone Basic Model With CoolSelect ZoneDigital Panel Power FreezeCold Water Temperature ControlIce Dispenser Water DispenserSet the locking device to the Lock Fix the water supply device tightly into the fixing holeWater Tank / Supply Device Installing a Regular BottleFreezer Shelves and BinsPlastics Drawer Food Storage GuideTempered Glass Shelf Door BinChilled Food Storage in Refrigerator Cool Select button OptionalSoft Freeze ChillThaw button Quick Cool buttonRemoving the Freezer Accessories Cleaning the Accessories Deodorizer optional Changing the Interior LightWater Filter Water Filter Indicator lightUsing the dispenser without the water filter Ordering replacement filtersSelecting the Location for the Refrigerator Installation of the RefrigeratorChecking the Dimensions of your Entrance Door Removing the Front Leg Cover Optional Removing the Front LEG CoverRemoving the Freezer Door Removing the Refrigerator DoorsRemoving the Refrigerator Door Reattaching the Freezer Door Reattaching the Refrigerator DoorsReattaching the Refrigerator Door Reattaching the Front Leg Cover Optional Reattaching the Water Tube OptionalDoors will be uneven if the refrigerator is not level Please level the refrigerator firstAdjust the Clearance Between the Doors Checking the Parts Checking the Water Dispenser Line OptionalCheck the water supply line Connecting to water supply lineConnect the water line to the refrigerator Secure the water line Installing the Water Dispenser LineInstall the water filter Connect to the water supply line Warranty InformationConnect the water line to the refrigerator Check the amount of water supplied to the ice tray Remove any residual matter inside the water supply lineTroubleshooting Ambient Room Temperature Limits
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