English 57

Problem		Action

	• Make sure the door is properly closed.
	• Make sure all hose connections are tight.
Leaks water.	• Make sure the end of the drain hose is correctly inserted and
Leaks water.		secured to the drain system.
		secured to the drain system.
	•	Avoid overloading.
	•	Use high efficiency (HE) detergent to prevent	oversudsing.

	• Excessive suds collect in recesses and can cause foul odours.
Has odours.	• Run cleansing cycles to sanitize periodically.
Has odours.	• Clean the door seal (diaphragm).
	• Clean the door seal (diaphragm).
	• Dry the washing machine interior after a cycle has finished.

No bubbles are seen	• Overloading may screen bubbles.
(Bubbleshot models	• Overloading may screen bubbles.
(Bubbleshot models	• Severely contaminated laundry may not generate bubbles.
only).	• Severely contaminated laundry may not generate bubbles.
only).

	•	The Add Door can be opened only when the	indicator
		appears. However, it does not open in the following cases:
Can I open the Add		- When the boiling or drying process is running and the
Can I open the Add		internal temperature becomes high.
Door at any time?		internal temperature becomes high.
Door at any time?		- If you set the Child Lock for safety reasons.
		- If you set the Child Lock for safety reasons.
		- When the drum wash or drum drying cycle is running that
		does not involve additional laundry.

If a problem persists, contact a local Samsung service centre.

Troubleshooting

Untitled-15 57

5/30/2017 5:45:29 PM

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