Troubleshooting

Samsung WW80J6403EW/EN, WW80J6400CW/EG, WW80J6400CW/EN, WW81J6400CW/EN manual Troubleshooting

Problem		Action

	• Make sure the drain hose is straightened all the way to the
		drain system. If you encounter a drain restriction, call for
		service.
	• Make sure the debris filter is not clogged.
	• Close the door and press or tap Start/Pause. For your safety,
		the washing machine will not tumble or spin unless the door is
Does not drain and/		closed.
or spin.	•	Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is connected to a drain system that is
		not clogged.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin.
		As soon as the washing machine regains sufficient power, it will
		operate normally.

	• Press or tap Start/Pause to stop the washing machine.
	• It may take a few moments for the door lock mechanism to
		disengage.
	• The door will not open until 3 minutes after the washing
The door does not		machine has stopped or the power turned off.
open.	•	Make sure all the water in the drum is drained.
	• The door may not open if water remains in the drum. Drain the
		drum and open the door manually.
	• Make sure the door lock light is off. The door lock light turns off
		after the washing machine has drained.

	• Make sure you use the recommended types of detergent as
		appropriate.
Excessive suds.	•	Use high efficiency (HE) detergent to prevent oversudsing.
Excessive suds.	•	Reduce the detergent amount for soft water, small loads, or
	•	Reduce the detergent amount for soft water, small loads, or
		lightly soiled loads.
	• Non-HE detergent is not recommended.

Cannot apply	•	Make sure the remaining amount of detergent and fabric
additional detergent.		softener is not over the limit.

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WW91J6400CW/EN, WW80J6403EW/EN, WW80J6400CW/EG, WW80J6400CW/EN, WW81J6400CW/EN specifications

The Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG are part of Samsung's advanced line of washing machines, designed to offer superior cleaning performance along with innovative technology to enhance the user experience. These models feature a modern design with a user-friendly interface, ensuring a seamless operation for various laundry needs.

One of the standout features of these washing machines is their EcoBubble technology. This innovative washing system generates bubbles that penetrate fabrics more quickly than traditional water methods, ensuring a deep clean even at lower temperatures. This not only protects your clothes from high temperature damage but also contributes to energy savings.

The digital inverter motor is another significant aspect of these machines. This motor operates quietly yet efficiently, reducing energy consumption while increasing durability and minimizing maintenance needs. Users can expect lower noise levels and a longer lifespan for the machine, making it an excellent choice for any household.

Each model in this series incorporates an impressive array of washing programs tailored to different fabric types and soil levels, including options for cotton, synthetics, and delicate materials. The add wash door is a practical feature that allows users to add forgotten garments mid-cycle without interrupting the wash, ensuring no item is left behind.

Moreover, the WW80 and WW90 series benefit from Samsung's Smart Check technology, which enables users to diagnose problems via their smartphone. This convenient feature helps identify issues quickly, reducing the need for expensive service visits and allowing for a timely resolution.

The space-saving design of these front-load washers ensures they fit seamlessly into any laundry room. Some models, like the WW90J6400CW/EG, have a larger capacity, accommodating up to 9 kg of laundry, making them ideal for families or individuals with larger washing needs.

In terms of cleaning performance, the Eco Drum Clean feature ensures the drum remains fresh and hygienic. This automated cleaning program removes any residue and dirt from the drum, guaranteeing optimal performance and maintaining the longevity of the machine.

Overall, the Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG represent a perfect blend of innovative technologies, energy efficiency, and user-centric design, establishing them as standout choices in the competitive washing machine market.