Troubleshooting

Samsung WW81J6400CW/EN, WW80J6400CW/EG, WW80J6400CW/EN, WW80J6403EW/EN manual Troubleshooting

Problem		Action

	• Plug the power cord into a live electrical outlet.
	• Check the fuse or reset the circuit breaker.
	• Close the door and press the Start/Pause button to start the
		washing machine.
		For your safety, the washing machine will not tumble or spin
		unless the door is closed.
	•	Before the washing machine starts to fill, it will make a series of
Stops.		clicking noises to check the door lock and does a quick drain.
Stops.	•	There may be a pause or soak period in the cycle. Wait briefly
	•
		and the washing machine may start.
	• Make sure the mesh filter of the water supply hose at the water
		taps are not clogged. Periodically clean the mesh filter.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin. As soon
		as the washing machine regains sufficient power, it will operate
		normally.

	• Fully open both taps.
	• Make sure the temperature selection is correct.
	• Make sure the hoses are connected to the correct taps. Flush
		water lines.
	• Make sure the water heater is set to supply a minimum 120 °F
		(49 °C) hot water at the tap. Also, check the water heater
		capacity and recovery rate.
	• Disconnect the hoses and clean the mesh filter. The mesh filter
Fills with the wrong		may be clogged.
water temperature.	•	While the washing machine fills, the water temperature may
		change as the automatic temperature control feature checks
		incoming water temperature. This is normal.
	•	While the washing machine fills, you may notice just hot and/or
		just cold water going through the dispenser when cold or warm
		temperatures are selected.
		This is a normal function of the automatic temperature
		control feature as the washing machine determines the water
		temperature.

	• Use the High or Extra High spin speed.
Load is wet at the	•	Use high efficiency (HE) detergent to reduce oversudsing.
Load is wet at the	•	Load is too small. Small loads (one or two items) may become
end of a cycle.	•
end of a cycle.		unbalanced and not spin completely.
		unbalanced and not spin completely.
	• Make sure the drain hose is not kinked or clogged.

48 English

WW6000J-03580E-06_EN.indd 48

3/30/2017 3:16:01 PM

WW91J6400CW/EN, WW80J6403EW/EN, WW80J6400CW/EG, WW80J6400CW/EN, WW81J6400CW/EN specifications

The Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG are part of Samsung's advanced line of washing machines, designed to offer superior cleaning performance along with innovative technology to enhance the user experience. These models feature a modern design with a user-friendly interface, ensuring a seamless operation for various laundry needs.

One of the standout features of these washing machines is their EcoBubble technology. This innovative washing system generates bubbles that penetrate fabrics more quickly than traditional water methods, ensuring a deep clean even at lower temperatures. This not only protects your clothes from high temperature damage but also contributes to energy savings.

The digital inverter motor is another significant aspect of these machines. This motor operates quietly yet efficiently, reducing energy consumption while increasing durability and minimizing maintenance needs. Users can expect lower noise levels and a longer lifespan for the machine, making it an excellent choice for any household.

Each model in this series incorporates an impressive array of washing programs tailored to different fabric types and soil levels, including options for cotton, synthetics, and delicate materials. The add wash door is a practical feature that allows users to add forgotten garments mid-cycle without interrupting the wash, ensuring no item is left behind.

Moreover, the WW80 and WW90 series benefit from Samsung's Smart Check technology, which enables users to diagnose problems via their smartphone. This convenient feature helps identify issues quickly, reducing the need for expensive service visits and allowing for a timely resolution.

The space-saving design of these front-load washers ensures they fit seamlessly into any laundry room. Some models, like the WW90J6400CW/EG, have a larger capacity, accommodating up to 9 kg of laundry, making them ideal for families or individuals with larger washing needs.

In terms of cleaning performance, the Eco Drum Clean feature ensures the drum remains fresh and hygienic. This automated cleaning program removes any residue and dirt from the drum, guaranteeing optimal performance and maintaining the longevity of the machine.

Overall, the Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG represent a perfect blend of innovative technologies, energy efficiency, and user-centric design, establishing them as standout choices in the competitive washing machine market.