Samsung LT31D310EW/XU manual Troubleshooting, Brightness / Sharpness, Solution Energy Saving

Page 68

Other Information

Troubleshooting

If you have any questions about the LED TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues

Solutions and Explanations

Picture Quality

•• First of all, please perform the Picture Test and confirm that your TV is properly

 

displaying test image. (go to MENU - Support - Self Diagnosis - Picture Test) If the

 

test image is properly displayed, the poor picture may caused by the source or

 

signal.

 

 

The TV image does not look

•• If you have an analogue cable/set top box, upgrade to a digital set top box. Use

as good as it did in the store.

HDMI or Component cables to deliver HD (high definition) picture quality.

 

•• Cable/Satellite subscribers: Try HD stations from the channel line up.

 

•• Aerial connection: Try HD stations after performing Auto tuning.

 

•• Many HD channels are up scaled from SD (Standard Definition) contents.

 

•• Adjust the Cable/Set top box video output resolution to 1080i or 720p.

 

•• Make sure you are watching the TV at the minimum recommended distance

 

based on the size and definition of the signal.

The picture is distorted:

•• Compression of video contents may cause picture distortion especially in fast

macroblock error, small block,

moving pictures such as sports and action movies.

dots, pixelization

•• Low signal level or bad quality can cause picture distortion. This is not a TV issue.

 

 

•• Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on

 

analogue and digital TV.

Colour is wrong or missing.

•• If you’re using a component connection, make sure the component cables are

 

connected to the correct jacks. Incorrect or loose connections may cause colour

 

problems or a blank screen.

There is poor colour or

•• Adjust the Picture options in the TV menu. (go to Picture Mode / Colour /

brightness.

Brightness / Sharpness)

 

•• Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco

 

Solution - Energy Saving)

 

•• Try resetting the picture to view the default picture settings. (go to MENU - Picture

 

- Reset Picture)

There is a dotted line on the

•• If the picture size is set to Screen Fit, change it to 16:9.

edge of the screen.

•• Change cable/satellite box resolution.

 

The picture is black and white.

•• If you are using an AV composite input, connect the video cable (yellow) to the

 

Green jack of component input 1 on the TV.

When changing channels, the

•• If connected with a cable box, please try to reset the cable box. Reconnect the

picture freezes or is distorted

AC cord and wait until the cable box reboots. It may take up to 20 minutes.

or delayed.

•• Set the output resolution of the cable box to 1080i or 720p.

 

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Contents LED TV Digital TV notice Still image warningContents Power Related Safety PrecautionsInstallation Related This may shorten the product life cycle or cause fire Cleaning Related Usage RelatedElectric shock or fire Getting Started An electric shock or fire may result Accessories and Cables Initial Setup Using the TV’s Controller Panel KeyStandby mode If You Want to Reset This FeatureStandard Remote Control Buttons Installing batteries Battery size AAA How to use the e-Manual Viewing the ContentsScreen Display Operation ButtonsHow to search for a topic on the index NowPicture, Sound, Broadcasting, Applications, System, Support How to Navigate MenusHow to Operate the Main Menu OSD On Screen Display Connecting the Power SetupConnections Using a Scart Cable Using a Headphone Cable Connection Connecting to a PC T24D310EW T28D310EW T24D310EX T28D310EX Connections T31D310EW T31D310EX Connections TD310ES VHF/UHFAUsing the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input Source Changing the Input SourceTV / Ext. / HDMI1 / HDMI2/DVI / AV / Component Edit NameBasic Features Correct posture to use the productPicture Mode Changing the Preset Picture ModeBacklight ContrastBrightness SharpnessPicture Size Changing the Picture SizeMenu → Picture → Picture Size → Entere Picture SizePicture In Picture PIP Menu → Picture → PIP → EntereAdvanced Settings Changing the Picture OptionsColour Tone Picture OptionsMenu → Picture → Picture Options → Entere Reset Picture Sound ModeChanging the Preset Sound Mode Picture OffAdjusting Sound Settings Sound EffectAuto Volume Speaker SettingsMenu → Sound → Speaker Settings → Entere Speaker Select Additional Settings Menu → Sound → Additional Settings → EntereReset Sound Executing initial setupSelecting the Sound Mode SetupMemorizing Channels Auto TuningAerial When Antenna Source is set to Satellite for TD310ES model Menu → Broadcasting → Channel Settings → Country AreaCountry Area Cable Search OptionManual Tuning When Antenna Source is set to Air or CableUsing the Info button Now & Next guide Using the Channel MenuChannel Mode Channel ListGuide Schedule ManagerMenu → Broadcasting → Guide → Entere Menu → Broadcasting → Schedule Manager → EntereEdit Channel Menu → Broadcasting → Edit Channel → EntereEdit Favourites t Menu → Broadcasting → Edit Favourites → EntereGo to Edit Favourites screen Edit Channel Go to Edit Channel screen directlyOther Features Fine TuneSatellite System for TD310ES model Subtitle t Digital Text UK only Audio FormatTeletext Language Common Interface Menu → Broadcasting → Common Interface → EntereMenu → System → Time → Entere Setting the TimeTime Setting the On / Off Timer Using the Sleep TimerMenu → System → Time → Sleep Timer → Entere Menu → System → Time → On Timer or Off Timer → EntereDoes not operate correctly Economical Solutions Eco SolutionOther Features Programme Rating Lock Change PINChannel Lock Locking ProgrammeMenu Language GeneralMenu → System → Menu Language Menu → System → General → EntereDivX Video On Demand Menu → System → DivX Video On Demand → EntereMenu → Support → Self Diagnosis → Entere Self DiagnosisSupport Menu Update now Software UpdateMenu → Support → Software Update → Entere Use Mode Menu → Support → Use Mode → EntereContact Samsung Viewing the Contact SamsungConnecting a USB Device Application MenuSource List ApplicationDisconnecting a USB Device Media PlayPlaying the selected files Menu → Applications → Media PlaySetting menu Playing the Photos / Videos / MusicPlayback menu PhotosVideos Button OperationSetting the Encoding language Football Mode t Using the Football ModeManual Viewing the e-ManualTroubleshooting Solution Energy SavingReset Picture Brightness / SharpnessOperating. go to Menu Support Self Diagnosis Sound Test External devicesBroadcasting menu is TV Signal InformationDiagnosis Test menu → Use Mode Signal or Weak or No SignalRecommendation EU Only Not be playable properlySupported Subtitle and Media Play file formats Supported Video FormatsSupported Photo Formats Supported Music FormatsTeletext Feature Teletext pages are organized according to six categoriesWall Mount Kit Specifications Vesa Installing the Wall MountSecuring the TV to the Wall To avoid the TV from fallingSecuring the Installation Space Storage and MaintenanceAnti-theft Kensington Lock HD 1080p, including premium content LicenceOther Information Specifications Index PIPOther Information Warranty Card Europe Asia Pacific
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LT31D310EX/EN, LT31D310EW/XU, LT31D310EW/EN specifications

The Samsung LT31D310EW/EN and LT31D310EX/EN models represent a remarkable addition to the world of entry-level monitors, aimed at delivering an excellent balance of performance and affordability. With a focus on providing users with an enhanced viewing experience, these displays are equipped with several essential features and advanced technologies.

One of the standout characteristics of the LT31D310 series is the 31.5-inch screen that offers a large, immersive viewing area. The Full HD resolution of 1920 x 1080 pixels ensures that images are sharp and vibrant, making it ideal for both everyday tasks and multimedia consumption. The sleek design of the monitor, paired with slim bezels, not only enhances the aesthetic appeal but also helps maximize the display area, making it perfect for multi-monitor setups.

The LT31D310 series incorporates Samsung's advanced panel technology, which provides wide viewing angles. This means that users can enjoy consistent colors and contrast from virtually any angle, a feature that is particularly beneficial in collaborative settings or when viewing content with multiple viewers. Furthermore, the monitors boast a fast response time, minimizing motion blur and enhancing the overall gaming experience.

Another impressive feature is the inclusion of various connectivity options. With multiple HDMI ports and VGA inputs, these monitors provide versatility for connecting to a range of devices, including computers, laptops, and gaming consoles. This adaptability makes them suitable for various environments, whether it be for professional use, casual gaming, or streaming media.

The Samsung LT31D310EW/EN and LT31D310EX/EN models also prioritize user comfort. They come with flicker-free technology and low blue light emission, reducing eye strain during extended use, which is beneficial for users who spend long hours in front of the screen. Additionally, adjustable brightness settings allow users to customize their viewing experience according to their preferences.

In conclusion, the Samsung LT31D310EW/EN and LT31D310EX/EN monitors combine essential features and advanced technologies to provide a high-quality viewing experience at an affordable price point. With their large screens, excellent resolution, and user-friendly designs, they cater to a diverse audience seeking reliable performance for everyday computing and entertainment needs.
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