Samsung LT31D310EW/EN Operating. go to Menu Support Self Diagnosis Sound Test, External devices

Page 69

Other Information

Issues

Solutions and Explanations

Sound Quality

•• First of all, please perform the Sound Test to confirm that your TV audio is properly

 

operating. (go to MENU - Support - Self Diagnosis - Sound Test)

 

•• If the audio is ok, the sound problem may be caused by the source or signal.

 

 

There is no sound or the

•• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc)

sound is too low at maximum

connected to your TV.

volume.

 

The picture is good but there

•• Set the Speaker Select option to TV Speaker in the sound menu.

is no sound.

•• If you are using an external device, make sure the audio cables are connected to

 

 

the correct audio input jacks on the TV.

 

•• If you are using an external device, check the device’s audio output option (ex.

 

you may need to change your cable box’s audio option to HDMI when you have a

 

HDMI connected to your TV).

 

•• If you are using a DVI to HDMI cable, a separate audio cable is required.

 

•• Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an

•• Check the cable connections. Make sure a video cable is not connected to an

inappropriate noise.

audio input.

 

•• For aerial or cable connections, check the signal strength. Low signal level may

 

cause sound distortion.

No Picture, No Video

 

The TV will not turn on.

•• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

•• Make sure the wall outlet is working.

 

•• Try pressing the POWER button on the TV to make sure the problem is not the

 

remote. If the TV turns on, refer to “The remote control does not work” below.

The TV turns off automatically.

•• Ensure the Sleep Timer is set to Off in the Time menu.

 

•• If your PC is connected to the TV, check your PC power settings.

 

•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

•• When watching TV from an aerial or cable connection, the TV will turn off after 10

 

~ 15 minutes if there is no signal.

There is no picture/video.

•• Check cable connections (remove and reconnect all cables connected to the TV

 

and external devices).

 

•• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to

 

match the connections to the TV input. For example, if an external device’s output

 

is HDMI, it should be connected to an HDMI input on the TV.

 

•• Make sure your connected devices are powered on.

 

•• Be sure to select the TV’s correct source by pressing the SOURCE button on the

 

remote control.

 

•• Reboot the connected device by reconnecting the device’s power cable.

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Contents LED TV Still image warning Digital TV noticeContents Safety Precautions Power RelatedInstallation Related This may shorten the product life cycle or cause fire Usage Related Cleaning RelatedElectric shock or fire Getting Started An electric shock or fire may result Accessories and Cables Using the TV’s Controller Panel Key Initial SetupStandby mode If You Want to Reset This FeatureStandard Remote Control Buttons Installing batteries Battery size AAA Viewing the Contents How to use the e-ManualScreen Display Operation ButtonsNow How to search for a topic on the indexHow to Navigate Menus How to Operate the Main Menu OSD On Screen DisplayPicture, Sound, Broadcasting, Applications, System, Support Setup Connecting the PowerConnections Using a Scart Cable Using a Headphone Cable Connection Connecting to a PC T24D310EW T28D310EW T24D310EX T28D310EX Connections T31D310EW T31D310EX VHF/UHFA Connections TD310ESUsing the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input Changing the Input Source SourceTV / Ext. / HDMI1 / HDMI2/DVI / AV / Component Edit NameCorrect posture to use the product Basic FeaturesChanging the Preset Picture Mode Picture ModeContrast BacklightBrightness SharpnessChanging the Picture Size Picture SizeMenu → Picture → Picture Size → Entere Picture SizeMenu → Picture → PIP → Entere Picture In Picture PIPChanging the Picture Options Advanced SettingsPicture Options Menu → Picture → Picture Options → EntereColour Tone Sound Mode Reset PictureChanging the Preset Sound Mode Picture OffSound Effect Adjusting Sound SettingsSpeaker Settings Menu → Sound → Speaker Settings → Entere Speaker SelectAuto Volume Menu → Sound → Additional Settings → Entere Additional SettingsExecuting initial setup Reset SoundSelecting the Sound Mode SetupAuto Tuning AerialMemorizing Channels Menu → Broadcasting → Channel Settings → Country Area When Antenna Source is set to Satellite for TD310ES modelCountry Area Cable Search OptionWhen Antenna Source is set to Air or Cable Manual TuningUsing the Channel Menu Using the Info button Now & Next guideChannel Mode Channel ListSchedule Manager GuideMenu → Broadcasting → Guide → Entere Menu → Broadcasting → Schedule Manager → EntereMenu → Broadcasting → Edit Channel → Entere Edit ChannelMenu → Broadcasting → Edit Favourites → Entere Edit Favourites tGo to Edit Favourites screen Edit Channel Go to Edit Channel screen directlyFine Tune Other FeaturesSatellite System for TD310ES model Subtitle t Audio Format Teletext LanguageDigital Text UK only Menu → Broadcasting → Common Interface → Entere Common InterfaceSetting the Time TimeMenu → System → Time → Entere Using the Sleep Timer Setting the On / Off TimerMenu → System → Time → Sleep Timer → Entere Menu → System → Time → On Timer or Off Timer → EntereDoes not operate correctly Eco Solution Other FeaturesEconomical Solutions Change PIN Programme Rating LockChannel Lock Locking ProgrammeGeneral Menu LanguageMenu → System → Menu Language Menu → System → General → EntereMenu → System → DivX Video On Demand → Entere DivX Video On DemandSelf Diagnosis Support MenuMenu → Support → Self Diagnosis → Entere Software Update Menu → Support → Software Update → EntereUpdate now Menu → Support → Use Mode → Entere Use ModeContact Samsung Viewing the Contact SamsungApplication Menu Connecting a USB DeviceSource List ApplicationMedia Play Disconnecting a USB DevicePlaying the selected files Menu → Applications → Media PlayPlaying the Photos / Videos / Music Setting menuPlayback menu PhotosButton Operation VideosSetting the Encoding language Using the Football Mode Football Mode tManual Viewing the e-ManualSolution Energy Saving TroubleshootingReset Picture Brightness / SharpnessExternal devices Operating. go to Menu Support Self Diagnosis Sound TestTV Signal Information Diagnosis Test menuBroadcasting menu is Signal or Weak or No Signal → Use ModeRecommendation EU Only Not be playable properlySupported Video Formats Supported Subtitle and Media Play file formatsSupported Music Formats Supported Photo FormatsTeletext pages are organized according to six categories Teletext FeatureInstalling the Wall Mount Wall Mount Kit Specifications VesaTo avoid the TV from falling Securing the TV to the WallStorage and Maintenance Securing the Installation SpaceAnti-theft Kensington Lock Licence HD 1080p, including premium contentOther Information Specifications PIP IndexOther Information Warranty Card Europe Asia Pacific
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LT31D310EX/EN, LT31D310EW/XU, LT31D310EW/EN specifications

The Samsung LT31D310EW/EN and LT31D310EX/EN models represent a remarkable addition to the world of entry-level monitors, aimed at delivering an excellent balance of performance and affordability. With a focus on providing users with an enhanced viewing experience, these displays are equipped with several essential features and advanced technologies.

One of the standout characteristics of the LT31D310 series is the 31.5-inch screen that offers a large, immersive viewing area. The Full HD resolution of 1920 x 1080 pixels ensures that images are sharp and vibrant, making it ideal for both everyday tasks and multimedia consumption. The sleek design of the monitor, paired with slim bezels, not only enhances the aesthetic appeal but also helps maximize the display area, making it perfect for multi-monitor setups.

The LT31D310 series incorporates Samsung's advanced panel technology, which provides wide viewing angles. This means that users can enjoy consistent colors and contrast from virtually any angle, a feature that is particularly beneficial in collaborative settings or when viewing content with multiple viewers. Furthermore, the monitors boast a fast response time, minimizing motion blur and enhancing the overall gaming experience.

Another impressive feature is the inclusion of various connectivity options. With multiple HDMI ports and VGA inputs, these monitors provide versatility for connecting to a range of devices, including computers, laptops, and gaming consoles. This adaptability makes them suitable for various environments, whether it be for professional use, casual gaming, or streaming media.

The Samsung LT31D310EW/EN and LT31D310EX/EN models also prioritize user comfort. They come with flicker-free technology and low blue light emission, reducing eye strain during extended use, which is beneficial for users who spend long hours in front of the screen. Additionally, adjustable brightness settings allow users to customize their viewing experience according to their preferences.

In conclusion, the Samsung LT31D310EW/EN and LT31D310EX/EN monitors combine essential features and advanced technologies to provide a high-quality viewing experience at an affordable price point. With their large screens, excellent resolution, and user-friendly designs, they cater to a diverse audience seeking reliable performance for everyday computing and entertainment needs.
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