Troubleshooting
A:The monitor is currently saving the changes made in settings to the OSD memory.
Q:The screen is blank and the power indicator light blinks every 0.5 or 1 seconds.
A:The monitor is using its power management system.
A:Press a key on the keyboard.
Q:The screen is blank and is blinking.
A:If you see the "TEST GOOD" message on the screen when you press the MENU button, check the cable connection between the monitor and the computer to ensure that the connector is properly connected.
3.Problems related to Audio
Note
Problems related to audio signals and their solutions are listed below.
Q:No sound
A:Ensure that the audio cable is firmly connected to both the
A:Check the volume level.(Refer to the Volume)
Q:The sound level is too low.
A:Check the volume level.(Refer to the Volume)
A:If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.
4.Problems related to Remote Control
Note
Problems related to the remote control and their solutions are listed.
Q:The remote control buttons do not respond.
A:Check the battery polarities
A:Check if the batteries have been exhausted.
A:Check if the power is on.
A:Check if the power cord is securely connected.
A:Check if a special fluorescent or neon lamp is on in the vicinity
5.You may see small particles if you look closely at the edge of the bezel sur- rounding the screen.
This is part of the product’s design and is not a defect.
Q & A
Q:How can I change the frequency?
A:The frequency can be changed by reconfiguring the video card.