Samsung RSE8KPPS1/XEP manual Before YOU Call for Service

BEFORE YOU CALL FOR SERVICE...

Problem	Possible Causes	What To Do
The refrigerator does not	• Disconnected power plug	• Check that the power plug is properly con-
work sufficiently or at all		nected.
	• Is the temperature control on the display	• Try setting it to a lower temperature.
	panel set to the correct temperature?
	• Is the refrigerator in direct sunlight or locat-	• Move the refrigerator to the proper location.
	ed near a heat source?
	• Is the back of the refrigerator too close to the
	wall?
The food in the refrigera-	• Is the temperature control on the display	• Try setting it to a warmer temperature.
	panel set to the correct temperature?
tor is frozen
	• Is the temperature in the room too low?
	• Did you store the food with a high water
	content in the coldest part of the refrigerator.
Unusual noises or sounds		• Check that the floor is levelled and stable.
	• Is the back of the refrigerator too near to the	• Move the refrigerator to the proper location.
are heard	wall?
	• Was anything dropped behind or under the	• Remove the foreign thing.
	refrigerator?
	• A “ticking” sound may be heard from inside
	the refrigerator. This is normal and occurs
	because various accessories contract or
	expand.

The front corners and sides of the cabinet are hot; condensation occurs

• HOT-PIPE is installed in the front corners of	• Normal state
refrigerator. That makes refrigerator’s tem-
perature low quickly and save the power
consumption.
• Condensation can occur when you leave the	• Normal state
door open for a long time.

Ice is not dispensed	• Did you stop the ice making function?	• See the control panel.
	• Is there any ice in the storage unit?	• See the ice container.
	• Is the water pipe connected and the shut-off	• See the valve.
	valve open?
	• Is the freezer temperature too warm?	• Set the temperature lower.
	• Did you wait for 12 hours after installation
	of the water supply line before making ice?
You can hear water bub-	• The bubbling comes from the refrigerant cir-	• Normal state
bling in the refrigerator	culating in the refrigerator and is normal.
There is a bad smell in the	• Wrap strong smelling food so that it is air-
refrigerator	tight. Throw away any rotten food.

Frost forms on the wall of	• Allow sufficient space between stored food
	for efficient air circulation.
the freezer
	• Is the air vent blocked?
	• Is the door closed properly?
No water is supplied	• Is the water pipe connected and the shut-off
	valve open?
	• Is the water supply pipe crushed?
	• Is the water tank frozen because the refriger-
	ator temperature is too low? Select a warmer
	setting on the display panel.

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