Samsung HT-Q9T/XSG, HT-Q9R/ELS manual Before Calling for Service, Symptom Check/Remedy

Page 31

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

 

 

• Check the region number of the DVD.

Playback does not start.

 

DVD discs purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this Home

 

 

Theater.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

•

the surface?

Play/Pause button is pressed.

Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• No sound is heard during fast playback, slow playback, and step

Sound is not produced.

 

motion playback.

• Are the speakers connected properly? Is the speaker setup cor-

 

 

rectly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

 

• When listening to a CD or radio, sound is output to the front

 

 

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

 

Sound can be heard only

 

(Dolby Pro Logic II) on the remote control to use all six speak-

 

ers.

from a few speakers and

 

• Make sure that the DVD disc is 5.1-CH compatible.

not all six.

•

If you set C, SL, and SR to NONE in the speaker mode in the

audio setup of the setup screen, no sound is heard from the

 

 

 

 

center speaker and the front left and right speakers. Set C, SL,

 

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the Home Theater suddenly moved from a cold place to a

is not produced, or the disc

 

warm one? When condensation forms inside the player, remove

 

the disc and let the player stand for 1 or 2 hours with the power on.

tray opens 2 to 5 seconds later.

 

 

(You can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital

Surround Sound is not pro-

 

5.1 CH Surround Sound is produced only if the disc is recorded

 

with 5.1 channel sound.

duced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

 

the information display?

 

 

 

 

 

 

 

 

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

• Disc is rotating but no pic-

• Is the TV power on?

ture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

•

A poorly manufactured disc may not be playable.

 

 

•Is the remote control being operated within its operation range of

The remote control does

 

angle and distance?

not work.

• Are the batteries exhausted?

• Have you selected the mode(TV/DVD) functions of the remote

 

 

control (TV or DVD) correctly?

 

 

 

 

Audio language and subti-

• Audio language and subtitles will not work for DVDs not containing

tles do not work.

 

them. And depending on the disc, they may work differently.

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the appro-

 

 

priate function.

• The main unit is not working.

•

 

 

 

 

 

 

Turn off the power and hold the button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

strange noise is heard.)

 

 

 

 

 

• The Home Theater is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

 

• While “NO DISC” message appears on the display of main unit, hold

The password for rating

 

the main unit's button for longer than 5 seconds. “INITIALIZE”

•

appears on the display and all settings will return to the default values.

level has been forgotten.

Press the POWER button.

 

 

 

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

 

 

Can't receive radio broad-

•

Is the antenna connected properly?

 

 

 

cast.

• If the antenna's input signal is weak, install an external FM antenna

 

in an area with good reception.

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Contents Digital Home Cinema System Class 1 Laser Product Safety Warnings PrecautionsGBContents This product does not support Secure DRM Media files Copy ProtectionDescription Menu button Info button PL II Effect button Range of Operation of the Remote ControlTUNING/CH buttons Insert Remote BatteriesBack of the Main Unit Connecting the SpeakersMethod 1 Composite Video ............... Good Quality Connecting the Video Out to TVPress Stop button Connecting an External Analog Component Connecting External ComponentsAudio Cable Disc terminology Before Using Your Home TheaterSelecting the Video Format Appears on the TV screen MP3/WMA-CD PlaybackDisplaying Disc Information Press Info buttonPress Cursor , , , buttons during playback Jpeg File Playback JpegPress Digest button during Playback To view the previous or next image with 9 windows, pressDivX Playback Skipping Scenes/Songs Fast/Slow PlaybackChecking the Remaining Time Repeat Playback Zoom Screen Enlarge Function Step Function DVD VCDAngle Function DVD EZ View Function DVDSelecting Subtitle Language Selecting Audio LanguagePress Cursor 2 button to move to Subtitle display Moving Directly to a Scene/Song Using the Title Menu DVDTon ‘Title Menu’ Select ‘Language’ Then press Enter button Setting the LanguageStop mode Press Menu button OSD On-Screen Display language is set to English by default43PS Setting TV Screen typeAdjusting the TV Aspect Ratio Screen Size 43LBButton Setting the PasswordStop mode Press MenuThis selects one of the 3 wallpa- per screens Setting the Wallpaper Jpeg DVD VCDPower will turn off and then back on Press Logo buttonDivX R registration Speaker Setup, press the Enter button againPress the Menu Button while the disc tray is open Setting Rear Surround Speakers Setting the Delay TimePress Cursor , to set the Delay time Setting Center SpeakerPress Menu Setting the Test ToneDisc mode Stop or noPress Sound Edit button and then press Cursor Setting the AudioPress Sound Press Sound Edit button Then press CursorPress DSP/EQ button AV Sync SetupSound Field DSP/EQ Function Press the Menu buttonPress PL II Effect button Dolby Pro Logic II ModePL II Mode but Dolby Pro Logic II EffectMain Unit Tune in to the desired station Presetting StationsRemote Control Unit Listening to RadioConvenient Functions Connecting Microphone OptionSymptom Check/Remedy Before Calling for ServiceCode Language Language Code ListSpecifications 01805 121213 € 0,12/Min Contact Samsung World WideRegion Country Customer Care Center Web Site Samsung
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HT-Q9R/ELS, HT-Q9T/XSG specifications

The Samsung HT-Q9R/ELS is a sophisticated home theater system that offers users an immersive audio experience. Designed to enhance your entertainment environment, this system integrates advanced technologies and features to deliver high-quality sound and visual output.

At the heart of the HT-Q9R/ELS is its powerful 9.1 channel sound system, which creates a surround sound experience that fills the room. This multi-channel setup includes dedicated speakers for dialogue, music, and effects, allowing for a cinematic experience in the comfort of your home. The inclusion of rear speakers enhances the depth of sound, providing a sense of realism that pulls you into the action.

One of the standout technologies in the HT-Q9R/ELS is Dolby Atmos. This advanced audio technology allows sound to be perceived as coming from above, adding a new dimension to your entertainment. It transforms movie nights into captivating experiences, where every sound cue is rendered with precision.

The system also supports 4K Ultra HD passthrough, ensuring that the visual quality of your movies and shows remains sharp and vibrant. With support for high dynamic range (HDR) imaging, users can enjoy brighter highlights and more detailed shadows, enhancing the overall viewing experience.

Connectivity is a critical feature of the HT-Q9R/ELS. The system comes equipped with multiple HDMI inputs, allowing seamless integration with various devices such as Blu-ray players, gaming consoles, and streaming devices. Additionally, it supports Bluetooth and Wi-Fi connectivity, enabling users to stream music directly from their smartphones or other wireless devices without the hassle of cables.

Another notable characteristic is the enhanced user interface. The intuitive controls and on-screen menus make it easy to navigate settings and adjust sound preferences to suit your environment. The system also includes preset audio modes tailored for different types of content, such as movies, music, and games, ensuring an optimized audio experience.

The Samsung HT-Q9R/ELS is designed with both performance and aesthetics in mind. Its sleek, modern design allows it to blend effortlessly into any home decor, while its robust build quality ensures durability and longevity.

In summary, the Samsung HT-Q9R/ELS home theater system combines advanced audio technology, beautiful design, and user-friendly features to create an engaging audio-visual environment. For those seeking to elevate their home entertainment experience, this system offers everything needed to enjoy movies, music, and games in stunning clarity and captivating sound.
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