Troubleshooting and Maintenance

Samsung UE50J6200AKXXC, UE60J6200AKXZT, UE55J6200AKXZT manual Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now or Auto update functions

on the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues	Solutions and explanations

The TV is not powered on.	Make sure that the power cord is connected and that the remote has live batteries and
	is functioning properly. If the power cord is properly connected and the remote control is
	operating normally, there might arise a problem with the antenna cable connection, or the
	cable/set-top box might not be turned on. Check the antenna connection or turn on the cable/
	set-top box.

The TV won’t turn on.	Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
	Make sure that the wall outlet is working.
	Try pressing the P button on the TV to make sure that the problem is not with the remote. If
	the TV turns on, refer to “The remote control does not work” below.

There is no picture/video.	Check the cable connections. Remove and reconnect all cables connected to the TV and
	external devices.
	Set the video outputs of your external devices (Cable/set-top box, DVD, Blu-ray etc) to match
	the TV's input connections. For example, if an external device’s output is HDMI, connect it to
	an HDMI input on the TV.
	Make sure that your connected devices are powered on.
	Be sure to select the correct input source.
	Reboot the connected device by unplugging it and reconnecting the device's power cable.

The remote control does	Replace the remote control batteries. Make sure that the batteries are installed with their poles
not work.	(+/–) in the correct direction.
	Clean the sensor’s transmission window on the remote.
	Try pointing the remote directly at the TV from 1.5~1.8 m away.

The Cable or set-top box	Programme the cable or set-top box remote control to operate the TV. Refer to the Cable or
remote control doesn’t	set-top box user manual for the SAMSUNG TV code.
turn on/off the TV or
adjust the volume.

English - 8

UE40J6200AKXZT, UE60J6200AKXZT, UE32J6200AKXXC, UE48J6200AKXZT, UE50J6200AKXZT specifications

Samsung has long been synonymous with cutting-edge television technology, and their J6200 series is no exception. Among the standout models in this series are the UE55J6200AKXZT, UE40J6200AKXXC, UE55J6200AKXXC, UE60J6200AKXXC, and UE50J6200AKXZT. Each of these televisions delivers impressive features that are appealing to both casual viewers and cinephiles alike.

One of the core features of the J6200 series is the Full HD resolution, ensuring that users can enjoy their favorite shows and movies in stunning clarity. With a resolution of 1920 x 1080 pixels, these TVs provide sharp images, vibrant colors, and a high level of detail that enhances the viewing experience. This makes them an excellent choice for watching sports, movies, or playing video games.

The J6200 series employs Samsung's Clear Motion Rate technology, which significantly reduces motion blur in fast-moving scenes. This feature is particularly beneficial for action-packed scenes in movies or during sports broadcasts. The result is smoother and more fluid picture quality that keeps the viewer engaged.

To enhance the overall viewing experience, these televisions come equipped with a wide viewing angle. This characteristic allows viewers to enjoy consistent image quality, regardless of their position in the room. As a result, family and friends can gather comfortably to watch without compromising picture quality.

In terms of design, the J6200 models showcase a sleek and slim profile that easily fits into any modern living space. The stylish black finish adds a touch of elegance, making them not just functional devices but also aesthetic additions to home decor.

Smart capabilities are another highlight of the J6200 series. With built-in Wi-Fi, users can easily access their favorite streaming services such as Netflix, YouTube, and more. This connectivity allows for seamless integration with online content libraries, making it easier than ever to find and watch a diverse array of programming.

Furthermore, Samsung's Smart Hub system provides a user-friendly interface that simplifies navigation through apps and channels. Users can enjoy personalized recommendations based on viewing habits, which enhances the overall viewing experience.

With various screen sizes, including 40, 50, 55, and 60 inches, the J6200 series caters to different room sizes and personal preferences, ensuring that there is a model suitable for every viewer.

In conclusion, the Samsung J6200 series, particularly the models UE55J6200AKXZT, UE40J6200AKXXC, UE55J6200AKXXC, UE60J6200AKXXC, and UE50J6200AKXZT, stands out for its blend of Full HD resolution, advanced motion handling, smart features, and elegant design. Whether for casual viewing or immersive gameplay, this lineup presents a robust solution for anyone looking to enhance their home entertainment experience.