Troubleshooting

Before calling for service, check the information in this section to see if you can remedy any problems yourself.

Table 3. Troubleshooting problems

Symptom	Corrective Actions

No Picture	Check to see that both the LCD Monitor and the
	computer are plugged in and turned on.

“No Connection,	Check the signal cable connection between the
Check Signal Cable” appears	computer and the LCD Monitor
	Use the LCD Monitor self test described on page 8.

“Video mode not supported”	Check the maximum resolution and the frequency
	on the video port of your computer.
	Compare these values with the data in the preset
	timing modes, page 21.

Picture is scrambled	Check the signal cable connection between the
	computer and LCD Monitor.
	Perform Auto Adjustment (see page 6).

Picture is not clear	Adjust Fine and Coarse adjustments as needed (see
	page 13).

Picture is fuzzy	Perform LCD Monitor reset.
	Eliminate accessories (i.e., video extension cables).

Picture bounces or has wavy	Check the signal cable connection between the
oscillations	computer and LCD Monitor

Picture appears to be ghosting	Check the signal cable connection between the
	computer and LCD Monitor.

The image is too light or too dark	Adjust the Brightness and Contrast settings.

Color is not uniform	Adjust the color settings using the OSD COLOR
	menu.

The colors are distorted with dark	Adjust the color settings using the OSD COLOR
or shadowed areas	menu.

English 17

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