Samsung SM-J700HZWDKSA, SM-J700FZWDKSA, SM-J700FZKDKSA Touchscreen responds slowly or improperly

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Appendix

The touchscreen responds slowly or improperly

If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

The touchscreen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is updated to the latest version.

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

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Contents SM-J700F SM-J700F/DS SM-J700F/DD SM-J700H/DS SM-J700H/DD Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Installing the battery BatteryRemoving the battery Charging the battery Viewing the remaining charging time Reducing the battery consumptionPower saving mode Battery charging tips and precautionsSIM or Usim card Ultra power saving modeInstalling the SIM or Usim card Replace the battery and back cover Single SIM models Dual SIM models Removing the SIM or Usim cardChanging the display name and icon of SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsSwitching between cards Activating SIM or Usim cardsMemory card Installing a memory cardFormatting the memory card Turning the device on and offRemoving the memory card Tapping and holding TouchscreenTapping Double-tapping DraggingSpreading and pinching SwipingHome screen Home screenMoving and removing an item Home screen optionsAdding items Managing panels Creating foldersMoving items Apps screenIcon Meaning Indicator iconsPattern Lock screenNotification panel Using the notification panelPassword Single SIM models Using quick setting buttonsChanging the keyboard layout Entering textKeyboard layout Changing the input languageCopying and pasting Additional keyboard functionsTransferring data from your previous device Screen captureOpening apps Device and data managementTransferring data from a computer Transferring data from a mobile deviceDevice MTP Using the device as a removable disk for data transferUpdating the device Updating over the airBacking up and restoring data Performing a data resetUpdating with Smart Switch Play Store Installing or uninstalling appsInstalling apps Galaxy AppsMaking calls PhoneManaging apps IntroductionSingle SIM models Tap to make a voice call, or tap Receiving calls During a video call Options during callsDuring a voice call Importing contacts ContactsAdding contacts Creating contacts manuallySending messages MessagesSearching for contacts Viewing messages Internet Reading emails Setting up email accounts→ Settings →MORE →Set default account Sending emailsCamera etiquette CameraBasic shooting Taking photos or recording videosLaunching Camera quickly Auto modeLaunching Camera on the locked screen Continuous shot Pro modePanorama Selfie Tap Mode →SelfieTap Mode →Wide selfie Beauty faceInterval shot Tap Mode →Interval shotHDR Rich tone Sound & shotSports Camera settings Camera settingsQuick settings Viewing images or videos GalleryDeleting multiple images and videos Smart ManagerDeleting images or videos Deleting an image or a videoStorage Using the quick optimisation featureUsing the Smart manager BatteryCreating events PlannerSyncing events and tasks with your accounts Creating tasksDragging the bar Change screen ratio VideoVoice Recorder Searching for memos My FilesMemo Composing memosWorld clock AlarmClock Stopwatch TimerCalculator Scanning radio stations RadioListening to the FM radio Google apps Drive Google SettingsPlay Newsstand Play GamesTap Connect Wi-FiConnecting to a Wi-Fi network IntroductionEnding the device connection Wi-Fi DirectTap Wi-Fi Direct Sending and receiving dataPairing with other Bluetooth devices BluetoothTap Unpair Flight modeUnpairing Bluetooth devices Sending and receiving dataMobile hotspot and tethering Using the mobile hotspotLimiting data usage Data usageSIM card manager dual SIM models Options More connection settingsMobile networks Adding printer plug-ins Printing contentPrinting Display Sounds and notificationsLock screen and security ApplicationsWallpaper ThemesPrivacy Easy modeSwitching to easy mode Managing shortcuts AccessibilityRemoving accounts AccountsAdding accounts Registering Samsung accountsLanguage and input Backup and resetStorage AccessoriesAbout device Date and timeAppendix TroubleshootingTouchscreen responds slowly or improperly Sound echoes during a call Error messages appear when launching the camera Another Bluetooth device is not located Trademarks Copyright
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SM-J700HZWDKSA, SM-J700FZKAILO, SM-J700FZDDKSA, SM-J700HZKDSEK, SM-J700HZKDXXV specifications

The Samsung SM-J700 series, including models such as SM-J700FZWAPCL, SM-J700HZDDSER, SM-J700FZKDKSA, SM-J700HZWDXXV, and SM-J700HZKDSER, represents a versatile range of smartphones designed to meet the needs of different users. With a focus on performance, design, and user experience, these devices stand out in the competitive mid-range smartphone market.

One of the main features of the SM-J700 series is its sleek design. The smartphones boast a stylish aesthetic with a combination of plastic and metal materials that provide durability while also ensuring a comfortable grip. The 5.5-inch Super AMOLED display offers vibrant colors and sharp contrasts, making it ideal for multimedia consumption, gaming, and browsing. This screen technology enhances viewing angles, ensuring that content remains clear and vivid from various positions.

Under the hood, the SM-J700 smartphones are powered by an efficient processor that delivers smooth performance for everyday tasks, including social media, web browsing, and light gaming. Coupled with varying RAM options, these devices ensure multitasking capabilities, enabling users to switch between applications seamlessly.

Battery life is another key characteristic of the SM-J700 series. Equipped with a sizeable battery, these devices can last throughout the day on a single charge, even with extensive usage. The inclusion of power-saving modes optimizes performance without compromising user experience.

The camera capabilities of the SM-J700 series are also noteworthy. With a rear camera featuring autofocus and LED flash, these smartphones capture stunning images with great detail. The front-facing camera is suitable for selfies and video calls, making it a versatile tool for those who cherish their photography.

Connectivity options include 4G LTE support, providing fast internet access for downloading and streaming content. Additionally, the smartphones support dual SIM functionality, allowing users to manage personal and work contacts efficiently.

The SM-J700 series runs on Samsung's user-friendly interface, offering customization options and access to the latest applications via the Google Play Store. Regular software updates enhance security and performance, ensuring that users always have the best experience.

In summary, the Samsung SM-J700 series models are well-rounded devices that provide an excellent balance of performance, design, and features, making them appealing options for users looking for reliable mid-range smartphones.